micro summative Flashcards

1
Q

What is the primary focus of marketing in tourism?

A

Answer: E. Consumer orientation

Explanation: The primary focus of marketing in tourism is to meet consumer needs and wants by offering products and services that enhance their travel experience.

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2
Q

Which segmentation criterion focuses on lifestyle and personality traits?

A

Answer: Y. Psychographic segmentation

Explanation: Psychographic segmentation divides consumers based on lifestyle, personality, values, and interests.

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3
Q

What does “positioning” refer to in tourism marketing?

A

Answer: N. Selecting target markets and developing suitable marketing strategies
Explanation: Positioning is about creating a specific image for a tourism product in the minds of target consumers to make it stand out from competitors.

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4
Q

Which characteristic makes tourism services difficult to manage compared to physical goods?

A

Answer: C. Difficulty in storing services
Explanation: Tourism services cannot be stored like physical goods; they are perishable and must be consumed when produced.

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5
Q

During which stage of the product life cycle do sales peak?

A

Answer: L. Maturity
Explanation: Sales typically peak during the maturity stage when the product has reached widespread acceptance and market saturation.

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6
Q

What is an essential component for effective tourism marketing?

A

Answer: F. Market research
Explanation: Effective tourism marketing requires in-depth market research to understand consumer preferences and trends.

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7
Q

What type of data provides insights specific to a particular product or service being marketed?

A

Answer: U. Primary data
Explanation: Primary data is collected directly from the source and provides specific insights about the product or service.

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8
Q

What happens during the decline stage of the product life cycle?

A

Answer: O. Decreased sales and fewer competitors
Explanation: During the decline stage, sales decrease due to market saturation or newer alternatives, and fewer competitors remain.

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9
Q

Which market segment criterion is most used due to ease of data collection?

A

Answer: P. Geographic segmentation
Explanation: Geographic segmentation is commonly used because data on consumers’ location is easy to gather.

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10
Q

In tourism, which orientation focuses on consumer needs and wants?

A

Answer: BB. Consumer orientation
Explanation: This orientation focuses on creating products and services that meet the needs and wants of the consumers.

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11
Q

What is a major challenge unique to tourism marketing?

A

Answer: H. Perishability
Explanation: Tourism products are perishable; they cannot be stored or resold after the service has been provided, creating unique marketing challenges.

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12
Q

The concept that suggests a product goes through various stages from inception to decline is known as:

A

Answer: D. Product life cycle
Explanation: The product life cycle refers to the stages a product goes through, including introduction, growth, maturity, and decline.

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13
Q

Which strategy emphasizes understanding customer preferences and tailoring offerings accordingly?

A

Answer: E. Consumer orientation
Explanation: Consumer orientation focuses on aligning products and services with customer preferences and needs.

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14
Q

The process that involves analyzing market segments to identify potential target markets includes:

A

Answer: R. Segmentation
Explanation: Segmentation is the process of dividing a broad consumer or business market, normally consisting of existing and potential customers, into sub-groups of consumers based on some type of shared characteristics.

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15
Q

What role do travel intermediaries play in tourism marketing?

A

Answer: M. They help bridge gaps between producers and consumers
Explanation: Travel intermediaries, such as travel agents or online platforms, connect consumers with tourism service providers.

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16
Q

What does market segmentation in tourism aim to achieve?

A

Answer: K. Group tourists with similar needs
Explanation: Market segmentation groups tourists with similar needs and characteristics to tailor marketing efforts and improve service delivery.

17
Q

In which stage do companies try to maintain their market share through competitive pricing strategies?

A

Answer: L. Maturity
Explanation: During the maturity stage, companies use competitive pricing strategies to maintain their market share and fend off competition.

18
Q

Which aspect of tourism marketing involves understanding why people travel?

A

Answer: X. Maximizing tourist satisfaction
Explanation: Understanding why people travel helps to create a more satisfying and tailored tourism experience.

19
Q

The method used to analyze potential strategies for achieving desired goals includes:

A

Answer: B. SWOT analysis
Explanation: A SWOT analysis is used to assess a company’s strengths, weaknesses, opportunities, and threats to determine strategies for goal achievement.

20
Q

Which type of analysis helps determine the best financial strategy for reaching goals in marketing?

A

Answer: Q. Cost-benefit analysis
Explanation: A cost-benefit analysis helps evaluate the financial feasibility of different strategies to reach marketing goals.

21
Q

The grouping together of people with similar needs for better service delivery is called:

A

Answer: R. Segmentation
Explanation: Market segmentation groups people with similar needs to better tailor marketing efforts and improve service delivery.

22
Q

What is the main goal during the introduction stage of a new tourism product or service?

A

Answer: W. Introduction phase
Explanation: During the introduction phase, the main goal is to create awareness and stimulate interest in the new product or service.

23
Q

Which type of data collection method tends to provide more specific insights related to a particular product or service being marketed?

A

Answer: U. Primary data
Explanation: Primary data collection methods, such as surveys or interviews, provide specific insights related to the product or service.

24
Q

In which stage does a product typically experience rapid sales growth after initial acceptance by consumers?

A

Answer: V. Growth
Explanation: In the growth stage, products experience rapid sales growth as they gain acceptance and demand increases.

25
Q

Which factor significantly influences consumer choices due to its elasticity?

A

Answer: T. Demand that changes significantly with price variations
Explanation: Elastic demand refers to how consumer choices are influenced by price changes, with demand fluctuating based on price.

26
Q

Which characteristic indicates that tourism products cannot be stored for future sale?

A

Answer: H. Perishability
Explanation: Tourism products are perishable because they cannot be stored for future sale once the service is delivered.

27
Q

The phase where promotional expenses are high due to new product introduction is known as:

A

Answer: W. Introduction phase
Explanation: In the introduction phase, promotional expenses are high to build awareness and interest in the new product or service.

28
Q

What does the term “elastic demand” refer to in tourism?

A

Answer: T. Demand that changes significantly with price variations
Explanation: Elastic demand in tourism refers to the degree to which changes in price influence consumer purchasing decisions.

29
Q

Which characteristic makes travel intermediaries essential in tourism marketing?

A

Answer: L. Bridging gaps between producers and consumers
Explanation: Travel intermediaries are essential because they connect producers (tourism businesses) with consumers, facilitating the booking and sale of tourism products.

30
Q

Which characteristic does NOT typically influence consumer choices in tourism marketing?

A

Answer: J. Product storage
Explanation: Product storage does not typically influence consumer choices in tourism marketing, as tourism services cannot be stored.