MICRO MIDTERM REVIEWER OF LESSON 5 Flashcards
It refers to how individuals or small groups adjust their behaviors, perceptions, or beliefs in response to new information or experiences. This concept can be applied in various fields, such as psychology, education, and sociology.
Accomodations
• The concept of inns originated from the need to provide accommodations for travelers.
• The Bible mentions roadside inns, such as the one where Joseph, Christ’s foster father, was told
there was no room.
• Excavations in Pompeii suggest that the Romans had established a trade around inns.
Early Inns and the Roman Era
• During the Middle Ages, inns became more common due to improved security and travel conditions.
• The Industrial Revolution led to increased demand for accommodations as people migrated to cities.
• The emergence of the middle class fueled the growth of hotels and inns.
Medieval Inns and the Industrial Revolution
• The popularity of sun vacations led to the development of resort hotels offering specialized
services for various interests.
• Hotels adapted to modern traveler needs through renovations and architectural changes,
incorporating features like atrium lobbies and recreational facilities.
Resort Hotels and Architectural Changes
• American hotel chains expanded overseas to meet the global demand for accommodations.
• Hilton, Intercontinental, Sheraton, and Holiday Inn established properties in various
countries.
International Expansion
Traditional Accommodations
Hotels
Motels
Resort Hotels
Pension
Condominium hotels
Campgrounds
Bed and Breakfast
Tourist inns
Apartment-Hotels
It Offer a wide range of amenities, from basic to luxurious, and are suitable for various
budgets and preferences.
Hotels
Primarily cater to transient travelers, offering basic rooms and free parking.
Motels
It is Ideal for vacationers, often located near beaches and offering additional amenities
like shops and recreational activities.
Resort Hotels
Family-owned accommodations, typically found in Europe, offering a more informal
atmosphere.
Pensions
It Combine hotel services with apartment-style living, offering ownership
options to guests
Condominium Hotels
It Appeal to outdoor enthusiasts and families, often located in parks or forests.
Campgrounds
Provide a bed and breakfast, often in a home-like setting.
Bed and Breakfasts
Basic accommodations for transient travelers, often below hotel standards.
Tourist Inns
Offer furnished apartments with basic services, similar to hotels.
Apartment-Hotels
Specialized Accommodations
Health Spas
Private Homes
Time-Sharing
Hostels
There are different ways of classifying hotels, such as location, type of guest, and price. According to
location, hotels may be center-city, suburban, airport, or highway. Based on guest type, hotels are
classified as commercial, conventions, or resort. According to price, hotels are categorized as
economy, standard, first class, or deluxe.
Classification of Hotels
A hotel organization can be large and complex. A typical hotel has seven major divisions, namely:
personnel, engineering and maintenance, accounting, security, food and beverage, marketing and
sales, and room division. Each division is run by its own division head.
Organization of the Lodging Industry
They recruits new employees and administers policies and employee benefits for
the company.
personnel division
They makes the necessary repairs and implements the
hotel’s energy management program.
The engineering and maintenance division
They handles the financial activities of the operation which include payment of
bills, sending out statements, payroll, and compiling monthly income statements.
The accounting division
It provides protection for both employees and guests
Security division
It is responsible for the food and beverages that are served.
The food and beverage division
It is responsible for selling the rooms and food service. It is involved
in advertising, development of promotional materials, and making direct contacts with prospective
clients.
The marketing and sales division
