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micro quiz atyan > mice > Flashcards

mice Flashcards

1
Q

a rapidly growing segment of the tourism and hospitality sector, attracts both tourists and non-tourists, offering business opportunities, education, and training. With over one million meetings attended annually, it contributes over $50 billion to the economy, despite economic slowdowns.

A

MICE industry Meetings, incentives, conferences and exhibitions tourism (MICE tourism

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2
Q

the Improvment through tim,ea relatively young sector, evolved from travel by airplane to the construction of hotels and convention centers in the 1970s, with the largest being built in 1989.

A

The Evolution of the Meetings, Incentives, Convention and Exhibition (MICE) Industry

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3
Q

a workshop where attendees learn by doing. It involves small groups
who interact with each other individually.

A

clinic

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4
Q

an assembly for a discussion of the group’s common concerns, featuring a panel of
experts who take opposite sides of an issue.

A

Forum

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5
Q

a gathering of professionals who work together under the guidance of a discussion
leader.

A

Seminar

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6
Q

a meeting where a subject is discussed by experts and a consensus of the group
is gathered.

A

Symposium

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7
Q

a small group led by a trainer concentrating on skill enhancement.

A

Workshop

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8
Q

a formal meeting of professionals for exchange of opinions and information.

A

Conference

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9
Q

a large meeting of people assembled for a common purpose.

A

Convention

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10
Q

an informal discussion on group-selected topics.

A

Colloquium -

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11
Q

-consists of two more speakers stating their viewpoints.

A

Panel

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12
Q
  • a meeting in which an expert speaker addresses an audience.
A

Lecture

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13
Q

The following are forms of meeting:

A

-clinic
-forum
-seminar
-symposium
-workshop
-conference
-convention-
colloquium
-panel
-lecture

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14
Q

A typical convention has the following format:

A
  1. Welcome registration
  2. Introduction of the president of the association
  3. President’s welcome speech
  4. First keynote address by a speaker
  5. Exposition booths open
  6. Several workshops or presentation on specific topics
  7. Luncheon
  8. More workshops and presentations
  9. Demonstration of special topics
  10. Vendors’ private receptions
  11. Dinner
  12. Convention center closes
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15
Q

Planning an incentive involves the following:

A
  1. Setting specific goals
  2. Measuring performance
  3. Communicating standards to participants
  4. Choosing rewards appropriate to the participants
  5. Celebrating achievements
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16
Q

The major players in the MICE industry are the convention and visitors bureau (CVBs), meeting
planners and their clients, convention centers, specialized services, and exhibitions.

A

Key Players in the MICE Industry

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17
Q

Meeting planners may be independent contractors who offer their services to associations and
corporations as the need arises or they may be full-time employees of corporations or
associations.

A

Meeting Planners

18
Q

A professional meeting planner manages hotel and meeting bookings, ensuring the delivery of contracted services, and performs various activities. like

A
  1. Plan meeting agenda
  2. Establish meeting objectives
  3. Predict attendance
  4. Set meeting budget
  5. Select meeting site
  6. Select meeting facility
  7. Select hotel(s)
  8. Negotiate contacts
  9. Plan exhibitions
  10. Prepare exhibitor correspondence and packet
  11. Create marketing plan
  12. Plan travel to and from site
  13. Arrange ground transportation
  14. Organize shipping
  15. Organize audiovisual needs
19
Q

On-site Activities

A

Conduct pre-event briefing
2. Prepare executive plan
3. Move people in/out
4. Troubleshoot
5. Approve invoices

20
Q

Post-meeting Activities

A

Debrief
2. Evaluate
3. Provide recognition and appreciation
4. Arrange shipping
5. Plan for next year

21
Q

are nonprofit organizations representing urban areas, encouraging business to visitors, promoting tourism, and assisting with meeting preparations. Their responsibilities include promoting the community’s image and increasing revenue.

A

Convention and Visitors Bureau (CVB)v

22
Q

are large facilities for meetings, expositions, and business operations, owned by city or state governments. They generate revenue from rental space, booth rentals, food and beverage sales, and subcontractors, contributing to the city’s economy.

A

Convention Centers

23
Q

Convention centers book events years in advance, with marketing and sales teams working closely. Event managers manage pre-event, event, and post-event activities, drafting contracts based on client requirements.

A

Event Management

24
Q

Several companies offer specialized services such as transportation, entertainment,
audiovisual, escorts and tour guides, convention setup, and destination management.

A

Specialized Services

25
Q

The Convention Industry Council (CIC), established in 1949, comprises 30 national and international organizations representing 81,000 individuals and 13,000 companies and properties.

A

Convention Industry Council

26
Q

, also known as the International Association of Conference Interpreters, consists of five groups: International Association of Conference Interpreters, International Congress and Convention Association, Meeting Professionals International.

A

European Meetings Industry Liaison Group

27
Q

IAPCO, founded in 1968, has members from 52 companies and individuals, primarily from Europe, Australia, the USA, Canada, Latin America, and the Middle East.

A

International Association of Professional Congress Organizers (IACPCO)

28
Q

founded in 1963, has 100 member countries including convention centers, travel agents, airlines, and industry-related services companies, with strict guidelines for meetings across four continents.

A

International Congress and Convention Association (ICCA)

29
Q

has membership guidelines mandate cities to have conference facilities, equipment, meeting services, hotel accommodations, transportation, experts, and proof of hosting five international conferences in the past three years.

A

International Federation of Conference Towns

30
Q

The IACVB originated in the United States. It has several international members. Their most
common services are destination information services, supplies networks, and housing
assistance programs.

A

International Association of Convention and Visitors Bureaus (IACVB)

31
Q

The PCMA and MPI are professional associations for industry professionals. They provide
education programs and have excellent publications and resources.

A

Professional Convention Management Association and Meeting Professionals
International (PCMA and MPI)

32
Q

The FIM was established in 1983. It is focused on MICE industry organizations which conduct
international meetings. FIM offers several educational travel opportunities and a unique trade
mission program that links members with their counterparts in other countries.

A

Foundation for International Meeting (FIM)

33
Q

The ASAE was established in 1920. The headquarters is in Washington, D.C. It has more than
35,000 individual members who manage professional, trade, and philanthropic associations
which serve more than 287 million people and companies worldwide.

A

American Society of Association Executives (ASAE)

34
Q

Special events management services are offered by various companies including destination management, independent meeting management, travel management, special events professionals, public relations firms, and government entities and tourism offices.

A

Convention and Special Events Management Companies

35
Q

Destination management companies (DMCs) provide services for inbound customers, preparing proposals, organizing events, and securing sites, permits, and hiring suppliers for special events.

A

Destination Management Companies (DMCS)

36
Q

Companies cater to outbound and inbound groups, with independent meeting planners hiring DMCs in host cities for destination management and inbound planners in their home territories for profit maximization.

A

Independent Meeting Management Companies

37
Q

Large travel management companies organize destination management companies as part of
their larger travel services product offerings. Large travel management companies are similar to
the national chain operations.

A

Travel Management Companies

38
Q

they manage sophisticated, technical events like the Super Bowl and Olympics, requiring high technical knowledge and proper precautions to ensure safety and safety.

A

Major Event Producers

39
Q

Special events in meetings in meetings, conventions, and incentive programs foster networking, camaraderie, and lasting memories, giving sponsoring organizations status and focusing on creativity and amusement.

A

Special Events Market

40
Q

Types of Events in the Special Events Market

A

Special events market encompasses corporate, meeting, public, retail, and social events, including incentives, product introductions, conventions, public events, retail promotions, and private events.

41
Q

The MICE industry is shaped by changes in communication systems, particularly the Internet, and the evolving global community. The internet offers virtual meetings, video conferencing, and online education, making Europe, Asia, and America accessible to local tourist offices.

A

Emerging Trends

42
Q

Employment Opportunities in the MICE Industry

A

Key positions include Director of Convention Services, Convention Service Manager, Group Sales Director, Food and Beverage Director, Catering Operations Director, Marketing Director, Hospitality Coordinator, Human Resources Director, Resident Manager, and Director of National Accounts.

micro quiz atyan (2 decks)

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