MGTS1601 Quiz 1 Flashcards
group
involves two or more people working together to achieve some outcome
team
a collection of people with complementary skills and knowledge who work as a coordinated unit towards common objectives
work groups
engage in a coordinated effort towards work-related common objectives.
group goals
groups do not share goals
team goals
have an overarching goal to achieve
group roles and duties
groups only tend to assign roles to members when necessary
team roles and duties
effective teams always have one or more roles assigned to each person
group interdependence
group members usually work independently
team interdependence
members depend on each other to achieve effective performance
group member knowledge
group members often do not know each other well
team member knowledge
team members tend to have a good idea of each other’s strengths and weaknesses
group celebration success
members do not usually celebrate collective success, because they generally work separately
team celebration of success
all members appreciate and celebrate achievements together
five Tuckmans distinct stage of development
forming - storming - norming - preforming - adjourning
forming
when group is established and members come together and meet. They learn about the groups goals
storming
conflict occurs for status and role allocation. Unless resolved, the group will not move forward
norming
the team works more effectively with each other and begin transitioning to a team
preforming
groups are functioning at a very high level and are producing their most effective work
adjourning
the task is completed and the members disperse in different directions
group norms
the standards of behaviour that group members are expected to display
group roles
relate to the position a group member may hold, which then influences the expected way they behave within a group
group status
socially defined positions or rank given to either the group or specific group members
social loafing
the tendency for an individual to exert less effort to achieve a goal when working in a group compared to working alone
problem-solving team
to solve an organisational problem
functional teams
groups of people with common functional expertise working towards shared objectives
cross-functional teams
team members from different work areas to work on a common task
self-managed teams
manage themselves and their day-to-day work and usually complete inter-related tasks
virtual teams
work at a distance facilitated by the use of technology
multi-team system
a collection of teams that work together to achieve a goal
cooperate
members are willing and able to work together rather than alone
coordinate
members actively manage the team’s workload so that it is performed effectively and harmoniously
communicate
members of the team communicate in a timely, respectful, open and honest manner
collaborate
each member is willing to share information, work with others, solve problems, and help create a collective outcome
conflict resolve
team members can diagnose conflict causes and use appropriate ways to manage conflict to maintain the team’s well-being and high performance
Adequate resources:
resources are things that are provided to a team so that the members can complete a task
leadership and structure
organisations need to provide the support systems and day-to-day management of a team
climate of trust
eam members need to trust each other to achieve their goal
Performance evaluation and reward systems
individual rewards may reduce the collegiality of the team, so rewards also need to acknowledge the whole team
Abilities of members
teams are composed of the knowledge, skills, and abilities each team member brings with them.
personalities of members
each team member’s personality will influence how they behave and how they interact with other team members
allocation of roles
team members should be selected based on their ability and natural preference to fill these roles.
diversity of members
age, gender, cultural background, education, and length of organisational service.
Size of team
bigger teams are more difficult to manage.
Members preferences
some people prefer to work individually
common plan and purpose
effective teams should know what they are doing and why, and how their goals are directly related to the overall organisational mission
Specific goals:
in order to achieve success, teams should have clear achievable goals against which they can measure their performance.
Team efficacy
the belief that a team is capable of successfully achieving its goals.
Shared mental model
Shared mental model: when all team members have a shared understanding of the task and how it should be completed, the team is much more likely to be effective.
Conflict management: personality conflict is best minimised as it disrupts team productivity and can lead to negative consequences such as bullying, incivility, and emotional distress.
Conflict management: personality conflict is best minimised as it disrupts team productivity and can lead to negative consequences such as bullying, incivility, and emotional distress.
