MGTS1601 Quiz 1

Question 1

group

Answer 1

involves two or more people working together to achieve some outcome

Question 2

team

Answer 2

a collection of people with complementary skills and knowledge who work as a coordinated unit towards common objectives

Question 3

work groups

Answer 3

engage in a coordinated effort towards work-related common objectives.

Question 4

group goals

Answer 4

groups do not share goals

Question 5

team goals

Answer 5

have an overarching goal to achieve

Question 6

group roles and duties

Answer 6

groups only tend to assign roles to members when necessary

Question 7

team roles and duties

Answer 7

effective teams always have one or more roles assigned to each person

Question 8

group interdependence

Answer 8

group members usually work independently

Question 9

team interdependence

Answer 9

members depend on each other to achieve effective performance

Question 10

group member knowledge

Answer 10

group members often do not know each other well

Question 11

team member knowledge

Answer 11

team members tend to have a good idea of each other’s strengths and weaknesses

Question 12

group celebration success

Answer 12

members do not usually celebrate collective success, because they generally work separately

Question 13

team celebration of success

Answer 13

all members appreciate and celebrate achievements together

Question 14

five Tuckmans distinct stage of development

Answer 14

forming - storming - norming - preforming - adjourning

Question 15

forming

Answer 15

when group is established and members come together and meet. They learn about the groups goals

Question 16

storming

Answer 16

conflict occurs for status and role allocation. Unless resolved, the group will not move forward

Question 17

norming

Answer 17

the team works more effectively with each other and begin transitioning to a team

Question 18

preforming

Answer 18

groups are functioning at a very high level and are producing their most effective work

Question 19

adjourning

Answer 19

the task is completed and the members disperse in different directions

Question 20

group norms

Answer 20

the standards of behaviour that group members are expected to display

Question 21

group roles

Answer 21

relate to the position a group member may hold, which then influences the expected way they behave within a group

Question 22

group status

Answer 22

socially defined positions or rank given to either the group or specific group members

Question 23

social loafing

Answer 23

the tendency for an individual to exert less effort to achieve a goal when working in a group compared to working alone

Question 24

problem-solving team

Answer 24

to solve an organisational problem

Question 25

functional teams

Answer 25

groups of people with common functional expertise working towards shared objectives

Question 26

cross-functional teams

Answer 26

team members from different work areas to work on a common task

Question 27

self-managed teams

Answer 27

manage themselves and their day-to-day work and usually complete inter-related tasks

Question 28

virtual teams

Answer 28

work at a distance facilitated by the use of technology

Question 29

multi-team system

Answer 29

a collection of teams that work together to achieve a goal

Question 30

cooperate

Answer 30

members are willing and able to work together rather than alone

Question 31

coordinate

Answer 31

members actively manage the team’s workload so that it is performed effectively and harmoniously

Question 32

communicate

Answer 32

members of the team communicate in a timely, respectful, open and honest manner

Question 33

collaborate

Answer 33

each member is willing to share information, work with others, solve problems, and help create a collective outcome

Question 34

conflict resolve

Answer 34

team members can diagnose conflict causes and use appropriate ways to manage conflict to maintain the team’s well-being and high performance

Question 35

Adequate resources:

Answer 35

resources are things that are provided to a team so that the members can complete a task

Question 36

leadership and structure

Answer 36

organisations need to provide the support systems and day-to-day management of a team

Question 37

climate of trust

Answer 37

eam members need to trust each other to achieve their goal

Question 38

Performance evaluation and reward systems

Answer 38

individual rewards may reduce the collegiality of the team, so rewards also need to acknowledge the whole team

Question 39

Abilities of members

Answer 39

teams are composed of the knowledge, skills, and abilities each team member brings with them.

Question 40

personalities of members

Answer 40

each team member’s personality will influence how they behave and how they interact with other team members

Question 41

allocation of roles

Answer 41

team members should be selected based on their ability and natural preference to fill these roles.

Question 42

diversity of members

Answer 42

age, gender, cultural background, education, and length of organisational service.

Question 43

Size of team

Answer 43

bigger teams are more difficult to manage.

Question 44

Members preferences

Answer 44

some people prefer to work individually

Question 45

common plan and purpose

Answer 45

effective teams should know what they are doing and why, and how their goals are directly related to the overall organisational mission

Question 46

Specific goals:

Answer 46

in order to achieve success, teams should have clear achievable goals against which they can measure their performance.

Question 47

Team efficacy

Answer 47

the belief that a team is capable of successfully achieving its goals.

Question 48

Shared mental model

Answer 48

Shared mental model: when all team members have a shared understanding of the task and how it should be completed, the team is much more likely to be effective.

Question 49

Conflict management: personality conflict is best minimised as it disrupts team productivity and can lead to negative consequences such as bullying, incivility, and emotional distress.

Answer 49

Conflict management: personality conflict is best minimised as it disrupts team productivity and can lead to negative consequences such as bullying, incivility, and emotional distress.