MGT 367 Exam 1(chap 1-5)

Question 1

HRM is…

Answer 1

Pursuit and practice of achieving goals. Through and with people

Question 2

Work flow design

Answer 2

Work design often emphasizes the analysis and design of job

Question 3

Job analysis

Answer 3

the process of getting detailed information about jobs.
Two parts:
-job description, what employee does
-job specifications: minimum qualifications (education experience)

Question 4

Job description (2 parts of job analysis)

Answer 4

List of tasks, duties, and responsibilities(TDRs) a job entails. It includes the job title, a brief description of the TDRs, and a list of the essential duties with detailed specifica- tions of the tasks involved in carrying out each duty.

Question 5

Job specification ( 2 parts of Job analysis)

Answer 5

looks at the qualities or requirements the person performing the job must possess. It is a list of the knowledge, skills, abilities, and other character- istics (KSAOs) that an individual must have to perform the job

Question 6

HR planning

Answer 6

Administrative work, developing HR strategy

Question 7

Recruiting

Answer 7

Job fair,

The process through which the organization seeks applicants for potential employment.

Question 8

Training & development

Answer 8

Inside training informal training, planned efforts to help employees acquire job-related knowledge, skills, abilities, and behaviors, with the goal of applying these on the job.

Development- your career path, train up to something The acquisition of knowledge, skills, and behaviors that improve an employee’s ability
to meet changes in job requirements and in cus- tomer demands.

Question 9

Due process

Answer 9

Fair and impartial hearing. Telling your story

Question 10

Free consent

Answer 10

Fair treatment

Question 11

Freedom of conscious

Answer 11

Refuse to do something u feel is wrong

Question 12

Lagging

Answer 12

Input related, before the fact

Question 13

Leading

Answer 13

Output related, after the fact

Question 14

Meta analysis

Answer 14

Analysis to determine grades in computer

Question 15

Skill deficiency

Answer 15

Skill requirements, ex change in technology.
Often, when organizations are looking for technical skills, they are looking for skills related to computers and using the Internet. Today’s employees must be able to handle a variety of responsibilities, interact with customers, and think creatively.

Question 16

Knowledge workers

Answer 16

Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession.

Question 17

High-Performance Work System

Answer 17

An organization in which technology, organizational structure, people, and processes work together seamlessly to give an organization an advantage in the competitive environment.

Question 18

Affirmative action

Answer 18

An organization’s active effort to find opportuni- ties to hire or promote people in a particular group.

Question 19

Four-Fifths Rule

Answer 19

Rule of thumb that provides (or shows) evidence of potential discrimination if an organization’s hiring rate for a minority group is less than four-fifths the hiring rate for the majority group.

Question 20

Job analysis (part of analyzing and development)

Answer 20

The process of getting detailed information about jobs.

Question 21

Job design (part of analyzing and development)

Answer 21

The process of defining how work will be performed and what tasks will be required in a given job.

Question 22

Selecting

Answer 22

The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals.

Question 23

Performance management

Answer 23

The process through which managers ensure that employees’ activi- ties and outputs contrib- ute to the organization’s goals. appraisals

Question 24

Human Resource Planning

Answer 24

Identifying the numbers and types of employees the organization will require in order to meet its objectives.

Question 25

Internal hiring

Answer 25

Hiring within organizations

Advantages: person knows the organizations culture, policy’s, and expectations. Inexpensive

Disadvantages: limited employees, difficult to fill entree level positions.manager who recommends employees reputation is on the line. Where does employee go if they fail at new position?

Question 26

External hiring

Answer 26

Hiring outside of organization. Job fairs, walkin, conferences

Advantages: brings new prospective, wide selection pool.