MGMT Ch.2 Flashcards

1
Q

___ set of values, beliefs, rules, and institutions held by a specific group of people

A

culture

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2
Q

nation states support and promote the concept of ____ by building museums and monuments to preserve the legacies of important events

A

national culture

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3
Q

How do nation states intervene in business to preserve treasures of national culture?

A

regulate culturally sensitive sectors of the economy

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4
Q

___ a group of people who share a unique way of life within a larger dominant culture

A

subculture

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5
Q

subcultures can differ from dominant cultures in what 5 ways?

A
language
race
lifestyle
values
attitudes
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6
Q

subcultures can exist across____

A

national borders

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7
Q

land features affect ___ in culture

A

personal communication

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8
Q

physical environment affects___

A

consumer product needs

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9
Q

climate can play a role in determning____

A

work habit

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10
Q

___ the belief that one’s own culture is superior to that of others

A

ethnocentricity

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11
Q

ethnocentricity can undermine ____

A

international business projects

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12
Q

____ detailed knowledge about a culture that enables a person to work happily and effectively with in it

A

cultural literacy

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13
Q

cultural literacy improves people’s____(3things)

A
  • ability to manage employees
  • market products
  • conduct negotiations
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14
Q

___ ideas, beliefs, and customs to which people are emotionally attached

A

values

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15
Q

Values include what 3 concepts?

A
  • honesty
  • freedom
  • responsibility
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16
Q

Values are important to businesses because they affect a people’s ____

A

work ethic and desire for material possessions

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17
Q

___ positive or negative evaluations, feelings, and tendencies that individuals feel toward objects or concepts

A

attitudes

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18
Q

attitudes reflect people’s___

A

underlying values

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19
Q

attitudes are learned from___

A

role models

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20
Q

attitudes differ from one country to another because they are formed within a ___

A

cultural context

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21
Q

___ what a culture considers “good taste”

A

aesthetics

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22
Q

aesthetics includes what 4 things?

A

art
images
symbols
colors

23
Q

___appropriate ways of behaving, speaking, and dressing in a culture

A

manners

24
Q

___habits or ways of behaving in specific circumstances that are passed down from generations in a culture

A

customs

25
Q

customs differ from manners in that they define apprepriate habits or behaviors in ____

A

specific situations

26
Q

___behavior, often dating back several generations, that is practiced by homogeneous groups of people

A

folk customs

27
Q

___behavior shared by heterogeneous group or by several groups

A

popular culture

28
Q

___a culture’s fundamental organization, including its groups and institutions, its system of social positions and their relationships, and the process by which its resources are distributed

A

social structure

29
Q

What are 3 elements of social structure that differ across cultures?

A
  • social group associations
  • social status
  • social mobility
30
Q

___ collection of two or more people who identify and interact with each other

A

social group

31
Q

What are the two social groups that play an important role in affecting business activity everywhere?

A

family and gender

32
Q

___consists of a persons immediate relatives

A

nuclear family

33
Q

___ consists of a persons immediate family plus grand parents, aunts, uncles, cousins, ect…

A

extended family

34
Q

___ the practice of trying to find jobs for relatives inside their own company

A

nepotism

35
Q

___ refers to socially learned habits associated with men or women such as style of dress and activity prefferences

A

gender

36
Q

___refers to the biological fact of male or female

A

sex

37
Q

___ position within the structure

A

social status

38
Q

___ process of ranking people into social layers or classes

A

social stratification

39
Q

___ ease with which individuals can move up or down the social ladder

A

social mobility

40
Q

___system of social stratification in which people are born into a social ranking with no opportunity for social mobility

A

caste system

41
Q

___ system of social stratification in which personal ability and actions determine social status and mobility

A

class system

42
Q

___ departure of highly educated people from one profession, region, or country to another

A

brain drain

43
Q

___ third or “link” language understood by two parties who speak different languages

A

lingua franca

44
Q

___ language communicated through unspoken cues

A

body language

45
Q

___all the technology used in a culture to manufacture goods and services; used to measure technological advancement

A

material culture

46
Q

___ anything that represents a cultures way of life

A

cultural trait

47
Q

___ process by which cultural traits spread from one country to another

A

cultural diffusion

48
Q

___replacement of one culture’s traditions, folk heroes, and artifacts with substitutes from another

A

cultural imperialism

49
Q

___ framework for studying cultural differences along 6 dimension, such as focus on the past or future events and belief in individual or group responsibility for personal well being

A

kluckhohn-strodtbeck framework

50
Q

what are the 6 dimensions of kluckhohn-strodtbeck framework

A
  • relation to nature
  • time orientation
  • material or spiritual
  • responsibility to others
  • view of personal space
51
Q

___ framework of studying cultural differences along 5 dimensions, such as individualism vs collectivism and equality vs inequality

A

Hofstede Framework

52
Q

What are the 6 dimensions of Hofstede framework?

A
  • individual vs collectivism
  • power distance
  • uncertainty avoidance
  • masculinity vs femininity
  • long term orientation
  • indulgence vs restraint
53
Q

___ inequality between supervisors and subordinates

A

power distance