MGMT Ch.2 Flashcards
___ set of values, beliefs, rules, and institutions held by a specific group of people
culture
nation states support and promote the concept of ____ by building museums and monuments to preserve the legacies of important events
national culture
How do nation states intervene in business to preserve treasures of national culture?
regulate culturally sensitive sectors of the economy
___ a group of people who share a unique way of life within a larger dominant culture
subculture
subcultures can differ from dominant cultures in what 5 ways?
language race lifestyle values attitudes
subcultures can exist across____
national borders
land features affect ___ in culture
personal communication
physical environment affects___
consumer product needs
climate can play a role in determning____
work habit
___ the belief that one’s own culture is superior to that of others
ethnocentricity
ethnocentricity can undermine ____
international business projects
____ detailed knowledge about a culture that enables a person to work happily and effectively with in it
cultural literacy
cultural literacy improves people’s____(3things)
- ability to manage employees
- market products
- conduct negotiations
___ ideas, beliefs, and customs to which people are emotionally attached
values
Values include what 3 concepts?
- honesty
- freedom
- responsibility
Values are important to businesses because they affect a people’s ____
work ethic and desire for material possessions
___ positive or negative evaluations, feelings, and tendencies that individuals feel toward objects or concepts
attitudes
attitudes reflect people’s___
underlying values
attitudes are learned from___
role models
attitudes differ from one country to another because they are formed within a ___
cultural context
___ what a culture considers “good taste”
aesthetics