MGM101 CH1 Flashcards
Give examples on where managers work.
large corporations, medium sized businesses, and entrepreneurial start-ups, government departments, hospitals, not-for-profit agencies, museums, schools, and even nontraditional organizations such as political campaigns and music tours.
What is a manager?
Someone who works with and through other people by coordinating their work activities to accomplish organizational goals.
What are the types of managers?
First line managers, middle managers, top managers
What do first line managers do?
They manage the work of non-managerial employees who typically are involved with producing the organization’s customers. These managers often have titles such as supervisors or shift managers, district managers, department managers, or office managers
What do middle managers do?
Managers between the first-line level and the top level of the organization who manage the work of first-line managers
What do top managers do?
Managers at or near the top level of the organization who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization
What is an organization?
It’s a deliberate arrangement of people to accomplish some specific purpose
Why are managers important to organizations?
They can inspire, energize, provide feedback, coaching, help employee stay informed. They can manager activities during uncertain and complex times. They are critical to get things done (coordinate workplace environment, find out why work isn’t getting done and fix it). They matter to organizations (Depending on relationship with employees, they can positively or negatively affect engagement)
What is management?
Involves coordinating and overseeing the work activities of others so their activities are completed efficiently and effectively
What is efficiency?
Getting the most output from the least amount of inputs
What is effectiveness?
Completing activities so that organizational goals are achieved
List the management functions
Planning, organizing, leading, and controlling
What is ‘planning’ as a management function?
A management function that involves setting goals, establishing a strategy for achieving those goals, and developing plans to integrate and coordinate activities
What is ‘organizing’ in management functions?
A management function that involves arranging and structuring work to accomplish the organization’s goals
What is ‘leading’ in management functions?
A management function that involves working with and through people to accomplish organizational goals
