methods of communication

Question 1

smart phones

Answer 1

These are phones which allow the user to access the latest computing technology

Question 2

email

Answer 2

This is an electronic mailing system which allows users to send messages around the world instantly. Documents can be easily attached and a read receipt can be requested.

Question 3

instant messaging

Answer 3

This refers to software which allows you to have a private chat in real time

Question 4

wikis

Answer 4

This is a collection of articles on the internet that users can add to and edit freely

Question 5

blogs

Answer 5

This is an online diary where thoughts and opinions can be displayed

Question 6

web conferencing

Answer 6

This refers to online meetings taking place through built in cameras and microphones on devices. Many organisations use software such as Skype to facilitate web conferencing

Question 7

intranet

Answer 7

This refers to when computers are linked together - usually in a small geographical area. The server stores applications and data which can be shared by multiple users

Question 8

cloud based software

Answer 8

Individual users can access essential software applications and their documents from any computer that is linked to the internet. All data is stored by remote servers.

Question 9

ediary

Answer 9

this is an electronic diary which allow regular appointments to be scheduled automatically. Reminders and alerts can be set and other attendees invited through the e-diary.

Question 10

online meeting advantages

Answer 10

• No travel costs to pay
• Productivity is increased due to less absences from office
• Immediate decisions can be made even across large geographic areas

Question 11

online meeting disadvantages

Answer 11

• Body language is more difficult to read
• Sensitive information may be more difficult to pass on especially if meeting is being recorded
• Attendees may be completing other tasks whilst appearing to be on the meeting