Medical negligence Flashcards
Who regulates the GMC?
Professional Standards Authority
What is the GMC responsible for?
Overseeing and certifying the appropriateness of medical education
Also for ensuring that doctors are fit to practice – by publishing its ethical and professional guidance – Good Medical Practice
What sorts of things does the GMC guidance include?
Ethics
Professionalism
Professional Governance
The Law as it affects and governs medical practice
Confidentiality
Consent
Negligence
Record Keeping
Risk management, audit, peer review
Clinical governance
Referral of patients
Dealing with criticism and complaints
Working with colleagues, team working
The duty to report
The duty of candour
Continued professional development
Self appraisal and staying healthy
What is a disciplinary action?
When an employer raises a concern about employee performance or behavior.
It may come in the form of a verbal or written reprimand or the loss of employee privileges
What is a local complaint?
The least severe/ lowest level of complaint
It might be a complaint to local management (i.e GP practice management) or a ward complaint.
Why might a patient make a local complaint?
Error - treatment or results etc
Grief - drives a lot of complaints. Some need to assert blame somewhere
Poor understanding / explanation
Unrealistic expectations - doctor should understand patient’s expectations + respect them. Effective communication to make sure the patient doesn’t have unrealistic ones though
Failure to appreciate needs/wishes of patient - not listening
What must you do if a complaint is made about you?
You must reply to it and deal with it using the complaints procedure.
It is important to respond rationally as this could be quite crucial as to what happens next.
Engage with line managers etc early on about how to manage the complaint.
What are the most common reasons a doctor might face disciplinary action?
Breaking terms and conditions of service - breaching your contract
Job planning - not being on top of your work
Poor time keeping
Absence - not showing up for shifts etc
What is the appraisal system?
Appraisals measure your performance against previously-agreed goals, set future objectives and give staff guidance on their developmental and training needs.
You have an appraisal every year and a lot of issues are usually raised and dealt with during it. You must declare any complaints that have been made against you and discuss them.
If a complaint is made about you to the GMC who hears your case?
The Medical Practitioners Tribunal Service (MPTS) - this is separate to the GMC
If you are found to have been negligent by the GMC what sanctions may they impose?
Sanctions may be that you are more heavily supervised, restrictions on you (prescribing medication etc), suspension and maybe removed from the register.
Give some examples of misconduct that the GMC may investigate
Manner and attitude
Dishonesty
Sexual impropriety/misconduct
Criminal convictions
Health issues – drink driving/abuse of drugs/mental health
Significant Performance issues
What are some types of criminal allegations made against doctors? (5)
Indecent assault
Prescription fraud – prescribing to yourself or family members
Manslaughter – culpable homicide. Didn’t intent to kill someone but you did like a Road traffic accident
Murder
Deception offences – not declaring private incomes etc, fraud
Examples of civil law cases
Family disputes, such as divorce, dissolution of civil partnerships, children’s issues and childcare arrangements
Personal injury cases, such as RTA’s, medical and clinical negligence and slips, trips and falls
Breach of contract or promise, such as cases where money is unpaid or a contract isn’t honoured
Employment law, for example where an employee suffers discrimination
Where will criminal cases be heard?
Magistrates’ court or the crown court (England)
High court of Justiciary (Scotland)