Medical Assistant Exam 2

Question 1

What does the term edema mean?

Answer 1

Swelling

Question 2

What is the appropriate way to take a radial pulse

Answer 2

place your index finger and middle finger on the wrist, under the thumb

Question 3

A patient is anxious and begins hyperventilating. His hands and lips start to feel numb and tingly, and feels lightheaded. What is the physiological cause of his symptoms.
- excess carbon dioxide in the blood
- excess oxygen in the blood
- lack of carbon dioxide in the blood
- lack of the oxygen in the blood

Answer 3

lack of carbon dioxide in the blood

Question 4

Which of the following is NOT on of the five stages of grief as described by the Kubler-Ross model
- Delusions
- Anger
- Denial
- Bargaining

Answer 4

Delusions

Question 5

Which of the following is tracked on a standard growth chart for patients ages 2 -20

Answer 5

Age, height, and weight

Question 6

A patient is upset and angry after appointment. She is distraught and unable to pay attention when you tell her what dates are avaliable for her follow-up appointment. This results in some confusion, and the patient accuses you of not listening. What form of defense mechanism is the patient likely demonstrating.

Answer 6

Projection

Question 7

You are asked to give a three year old child a dose of acetaminophen (Tylenol). The child weighs 15 kg. The medication order says to give the child a dose of 15 mg/kg. The oral solution concentration is 160 mg/ 5 mL. What does the oral solution should you given the child.

Answer 7

7 ml

Question 8

You finished all of you assigned tasked and are thinking of leaving a few minutes early for you lunch break when the doctor approaches you and tells you that there are patients waiting to be seen, but the exam rooms have not yet been cleaned after the last patients, you know that this it the responsibility of another medical assistant in the office, but she is on the phone dealing with an important personal problem. What should you do?

Answer 8

Reassure the doctor that you will take care of the problem, and then quickly clean the rooms yourself

Question 9

How should you position yourself in an exam room with a patient who seems angry and potentially aggressive?

Answer 9

Position yourself between the patient and the door

Question 10

Which of the following statements about electrocardiogram (ECG) chest lead placement it TRUE?

Answer 10

V3 and V4 give information about the inter-ventricular septum

Question 11

You witness a patient suddenly collapse in the office. You run to the patient and realize she is unconscious, does not have a pulse, and is not breathing. While someone else calls 911, you and your coworkers begin cardiopulmonary resuscitation (CPR). At what point should you use an automated external defibrillator (AED)

Answer 11

as soon as possible

Question 12

What is the definition of active listening

Answer 12

Listening to patient and then responding by using paraphrasing to demonstrate understanding.

Question 13

Which of the following would be appropriate to leave in a phone message for a patient.

Answer 13

I am calling for Mr. Smith from the office of Dr. Brown

Question 14

Which of the following is NOT a requirement to be certified as a medical assistant?
- completion of an accredited medical assisting program
- passing the certification examination
- recertification of credentials every 60 months
- work at least 10 hours per week to maintain certification

Answer 14

Work at least 10 hours per week to maintain certification

Question 15

Which of the following would not be included in a living will

Answer 15

How a person’s assets should be distributed

Question 16

Which of the following is considered to be on to the best overall ways to prevent the spread infection?

Answer 16

Thorough hand washing

Question 17

You are working as a medical assistant for a large group of physicians. The office is located in the ethically divers area, and a significant portion of the patient population does not speak english. You are asked to take the vital signs and initial history of a patient who only speaks a language that you do not know. Which of the following is the best action to take?

Answer 17

Use a translator phone service in order to communicate with the patient.

Question 18

Which of the following is NOT a correct way to handle biohazards waste.
- Dispose of sharps such as glass or needles in sharps container
- place biohazards materials in white plastic trash bags
- sanitize biohazard waste containers if they become soiled
- make sure that biohazard waste containers are all labeled with the international biohazard symbol.

Answer 18

place biohazardous materials in white plastic trash bags

Question 19

What should you do if you become aware that a colleague is working while intoxicated
- approach the colleague and warn them not to do it again
- report the situation to your supervisor
- make sure the colleague enters an appropriate treatment program
- tell your other coworkers so you can work as a groups to ensure that the colleague is able to perform his or her job sufficiently

Answer 19

report the situation to your supervisor

Question 20

When food is traveling through the gastrointestinal system, what part of the small intestine does it enter immediately after leaving the stomach?

Answer 20

Duodenum

Question 21

A six month old baby in the waiting room suddenly begins to choke on a small toy. The baby’s mother yells for help. you run into the room to assist and see the baby is still conscious, but she is unable to cough or make crying noises. What steps should you take to try to relieve the obstruction.

• lay the infant on the ground and give quick, consecutive thrust on the middle of the breastbone with two fingers. After every 30 compressions, try to visualize the object that is blocking the airway.
• open the baby’s mouth and sweep your finger into the back of her throat to try to dislodge the obstructing object.
• lay the infant face down along your arm, cradling her jaw in your fingers. using the palm of you other hand, give the baby five quick firm blows on the back between the shoulder blades. Then, turn the infant face up and give five quick thrust on the middle of the breast bone with two fingers.

Answer 21

ay the infant face down along your arm, cradling her jaw in your fingers. using the palm of you other hand, give the baby five quick firm blows on the back between the shoulder blades. Then, turn the infant face up and give five quick thrust on the middle of the breast bone with two fingers.

Question 22

A patient comes into the clinic complaining of wieghtloss, anxiety, sweating, and diarrhea. She is diagnosed with hyperthyroidism. The thyroid gland is part of what body system?

Answer 22

endocrine system

Question 23

if you are asked to give the patient a referral to cardiac specialist, what should you do.

Answer 23

give the patient the name and contact information of local cardiac specialist who can see him for his problem.

Question 24

A medical assistant has given a patient an injection and the patient being to develops and itchy rash with pink lesions. Which of the following terms should to medical assistant use when documenting this occurrence
-anaphylaxis
-rhinitis
-urticaria

Answer 24

Urticaria

Question 25

When should the code on glucose cuvettes be compared to the code on the glucometer?

Answer 25

Before a patient is tested

Question 26

Which of the following is the purpose of the category II codes in the procedural coding
- tracks provider performance
- indicated special circumstances
-works as a temporary code
- identifies preventative measures

Answer 26

racks provider performance

Question 27

Title I of the Americans with disabilities act mandates that individuals with disabilities are

Answer 27

not to be discriminated against in obtaining employment

Question 28

Which of the following issues is not covered under the health insurance portability and accountability act
-outlining payment of medicare and medicaid
- increasing the portabilty of health insurance
- addressing health care fraud and abuse

Answer 28

outlining payment of medicare and medicaid

Question 29

Which of the following constitutes a breach of contract by health care providers?
- discontinuing treatment because the patient did not pay in a timely manner
- discontinuing treatment because treatment is no longer needed
- being formally discharged by the patient.

Answer 29

• discontinuing treatment because the patient did not pay in a timely manner

Question 30

Under the doctrine of respondent superior, which of the following CANNOT potentionally be held legally responsible for an act of negligence by a medical assistant.

Answer 30

The medical assistants education provider

Question 31

Touching a patient in a manner of which they have not consented is considered a tort of..

Answer 31

battery

Question 32

all of the following minors are considered emancipated EXCEPT a minor who is
- a member of the armed forces
- married
- being treated for a sexually transmitted disease
- financially responsible and no longer under parental care

Answer 32

be treated for a sexually transmitted disease

Question 33

Unless public safety is involved, what is required in all cases to release patient medical records after a subpoena is issued
- written consent
- court order
- a deposition
- an interrogatory

Answer 33

The patients written consent

Question 34

According to the typical statutes of limitations involving negligence or malpractice, which of the following time points is NOT used as a starting point?

Answer 34

when the litigant filed a claim.

Question 35

What normal patient right is suspended upon discovery of child abuse?

Answer 35

confidentiality

Question 36

A POLST form is a type of
- document declaring durable power of attorney for health care
-living will or advance directive
- PSDA

Answer 36

living will or advance directive

Question 37

Generally, medical assistants are permitted to do certain clinical procedures only under the supervision of an employer/ provider because they are not..

Answer 37

licensed

Question 38

Which of the following best describes ethics
- individual choices relating to conduct
- personal values governing an individuals perceptions of right and wrong
- laws defining acceptable behavior
- creeds to live by

Answer 38

personal values governing an individuals perceptions of right and wrong.

Question 39

bioethics is describes as
- any ethical matter that pertains to life and or healthcare
- issues regarding abortion and the use of fetal tissue
-dealing with individuals who have committed sexual abuse or exploitation

Answer 39

any ethical matter that pertains to life and or healthcare

Question 40

Which of the following principles for a medical assistant is NOT set forth by the AAMA code of ethics?

Answer 40

specific ways of dealing with certain situations

Question 41

At present, what is the main difference between reporting child abuse and reporting elder or intimate partner abuse?

Answer 41

Child abuse must be reported to authorities in all 50 states while other types of abuse do not always need to be reported

Question 42

A provider is dealing with a patient with HIV or AIDS. Which of the following statements regarding the providers legal or ethic requirements is NOT true
- the provider cannot withhold treatment to the HIV positive patient
- the provider should protect the patients confidentiality
-The provider can ethically deny treatment

Answer 42

The provider can ethically deny treatment

Question 43

What is the time frame during which an abortion can be legally performed in all states?

Answer 43

There is no universal time frame for all states

Question 44

Therapeutic communication interjects what element into communication
- empathy
- advice
- recommendations

Answer 44

Empathy

Question 45

Which of the following adequately describes the qualities necessary for active listening?

Answer 45

being attuned ti what is said and what is communicated nonverbally

Question 46

In order for verbal communication between two people to be effective, the senders message must be
- complete
- clear and concise
- cohesive
- all of the above

Answer 46

all of the above

Question 47

high LDL cholesterol

Answer 47

> 160 mg / dL

Question 48

borderline high LDL cholesterol

Answer 48

130 - 150 mg / dL

Question 49

Optimal LDL cholesterol

Answer 49

< 100 mg / dL

Question 50

HDL cholesterol male and female

Answer 50

M: > 40 mg / dL
F: >50 mg / dL

Question 51

What supplies is needed for a pelvic exam and pap smear?

Answer 51

gloves, vaginal speculum, lubricant, cervical brush, spatula, thin prep solution or slide with fixative

Question 52

in what position is a patient in when they lie flat on back with feet and legs elevated in stirrups, exposing the genitalia area for examination or treatment of urogenital organs and anus

Answer 52

lithotomy

Question 53

The patient lies flat on the back with knees bent and the feet resting flat on the bed so that the knees are elevated

Answer 53

Dorsal recumbent

Question 54

The patient kneels on the exam table, placing the head and shoulders on the bed with the head turned to one side. the trunk is elevated with a 90 degree angle between the body and the hips.

Answer 54

Knee chest

Question 55

Which of the following is obesity LEAST likely to play a role in?
- osteoporosis
- gallstones
- osteoarthritis

Answer 55

osteoporosis

Question 56

Which of the following locations will yield the most accurate results when taking an infants temperature
- mouth
- armpit
-rectum

Answer 56

rectum

Question 57

What does third party medical belling refer to

Answer 57

When an insurance company contracts with another company to process payments

Question 58

If a patient is lying on their back they are in what position?

Answer 58

Supine

Question 59

You are assisting a physician as he sutures a patient wound, and you inadvertently receive a needle stick. the needle has already been used on the patient, and it is therefor potentially contaminated. what action should be taken immediately?

Answer 59

Irrigate the puncture wound

Question 60

Which of the following is a federal guideline for protecting health info
- HIPPA
- CSA
- HHS

Answer 60

HIPPA

Question 61

What is the proper way to position a blood pressure cuff

Answer 61

wrap the cuff snugly around the upper arm, about half an inch above the elbow.

Question 62

Which of the following is an imporatant and possibly life threatening side effect of Plavix

Answer 62

Bleeding

Question 63

What are examples of susceptible host regarding the chain of infection

Answer 63

Elderly, Infants, Immunocomporimised

Question 64

What are examples of portal of entry regarding the chain of infection

Answer 64

Mouth, nose, eyes, and cuts in the skin

Question 65

Examples of pathogens

Answer 65

Bacteria, virus, fungi, parasite

Question 66

Which of the following describes the correct sizing of crutches for a patient?
-The top of the crutches should be on inch below the armpits when the patient is standing up straight and the handgrips should be even with the top of the hips.

• The top of the crutches should be two inches below the armpits when the patient is standing up straight, and the handgrips should be at the level of the waist.
• The top of the crutches should be six inches below the armpits when the patient is standing up straight and the handgrips should be at the level of the hips.

Answer 66

The top of the crutches should be on inch below the armpits when the patient is standing up straight and the handgrips should be even with the top of the hips.

Question 67

What information should be recorded on all patient visit notes.
- time and date
- patient signature
- patient social security number

Answer 67

Time and date

Question 68

What does the prefix dys- mean

Answer 68

difficult

Question 69

you are asked to collect a throat swab from a patient suspected of having strep throat. How should you carry out this procedure.

• Have the patient open his mouth just enough to fit the swab in, then move the swab back and forth until you hit the back of the throat.
• Depress the tongue, visualize the back of the throat, the swab the back of the throat and tonsils from side to side
• Clearly visualize the back of the throat, and only take a throat swab if there are white patches visible on the tonsils.

Answer 69

Depress the tongue, visualize the back of the throat, the swab the back of the throat and tonsils from side to side

Question 70

Which of the following is NOT required to be on the label of a medical specimen
- date of collection
- time of collection
- the patient’s full name
- full name and signature of the person collecting the specimen

Answer 70

Full name and signature of the person collecting the specimen

Question 71

Which of the following is true regarding CDC recommendations for individuals with egg allergies receiving annual flu vaccine?
- individuals who have experienced angioedema or anaphylaxis as a response to egg should not receive the flu vaccine

• individuals with a diagnosed egg allergy should not receive the flu vaccine
• Individuals who have experienced hives as a reaction to eggs should receive the flu vaccine as would individuals without an egg allergy

Answer 71

Individuals who have experienced hives as a reaction to eggs should receive the flu vaccine as would individuals without an egg allergy

Question 72

If a patient is sitting with his arms crossed and the sides of his mouth slightly turned down while you are giving him instructions about a prescription, what would be an appropriate question to ask him?
- what is the problem
- you don’t like what I am saying?
- is there something that is bothering you?

Answer 72

Is there something that is bothering you?

Question 73

What instructions should NOT be given to a female patient when a clean catch urine sample is needed?
- use a sterile wipe to clean between the labial folds, wiping from front to back
- include the initial stream of urine in the sample
- wash hands with soap and water before collection.

Answer 73

Include the initial stream of urine in the sample

Question 74

Which of the following would be considered an open ended question
- what brings you the office today
- are you feeling better
- is your leg pain still bothering you/

Answer 74

What brings you to the office today?

Question 75

You are asked to take and elderly patient to get an x-ray of her chest. What should your role be in ensuring the patient safety during the test?

• make sure the patient is secured on the imaging table to reduce the risk of fall
• hold the patient arm during the xray to make sure she remains still
• Check the settings on the xray equipment to make sure the radiation does is correct.

Answer 75

make sure the patient is secured on the imaging table to reduce the risk of fall

Question 76

What drug class does simvastin belong to?
- pain relieving medications
- cholesterol-lowing medications
- hormone - replacement medications

Answer 76

Cholesterol-lowering medications

Question 77

Which of the following is an appropriate site for an intramuscular injection?
- triceps muscle
- ventrogluteal muscle
- soleus muscle

Answer 77

ventrogluteal muscle

Question 78

Which of the following classes of controlled substances has no currently accepted medical use in the united states?

Answer 78

Schedule I controlled substances

Question 79

Which of the following actions does NOT help prevent the contamination of blood samples
- wiping the shaft of the needle used to draw the blood sample with an alcohol swab
- disinfecting the patient skin in the area the blood is to be drawn
- washing you hands before drawing the blood sample

Answer 79

wiping the shaft of the needle used to draw the blood sample with an alcohol swab

Question 80

Which of the following is NOT an appropriate in the process when giving a nebulizer treatment to a patient.
- verify the identity of the patient prior to dispensing any medication
- check the physicians order to ensure that the correct type and does of medication are being used
- have the patient hold the face mask four t six inches away from his or her mouth
- instruct the patient to take deep breaths of the medicated vapor until the medications has been fully dispensed

Answer 80

have the patient hold the face mask four t six inches away from his or her mouth

Question 81

A patient runs into the office while you are in the reception area alone. HE is bleeding severely from a wound to the leg. After calling for help, what should you do immediately to help the patient?
- apply direct and continuous pressure to the wound with a clean cloth or bandage.
- wash the wound well with sterile water and then apply a secure bandage

Answer 81

apply direct and continuous pressure to the wound with a clean cloth or bandage.

Question 82

What are standard precautions?

Answer 82

Guideline about protecting yourself from potential infection

Question 83

According to Maslow, the highest level on the hierarchy of needs that people strive to achieve is:
- saftey
- love and belonging
- esteem
- self actualization

Answer 83

self-actualization

Question 84

Psychologist Erik Erikson developed the theory that throughput a persons life, they pass through 8 different psychosocial stages. the stage at which a young child begins to express his independence is:

stage 1 - trust vs. mistrust
stage 2 - autonomy vs. shame and doubt
stage 3 - initiative vs. guilt

Answer 84

stage 2 - autonomy vs. shame and doubt

Question 85

Regarding healthcare decision-making for the hispanic patient, the medical assistant knows that:
- the mother or oldest female in the family is likely to be the primary decision maker.

• the father, or oldest make in the family, is likely to be the primary decision maker.
• medical decision are likely to be decided primarily by the patient regardless of age, with the support of the family

Answer 85

the father, or oldest make in the family, is likely to be the primary decision maker.

Question 86

Which of the following is an example of an inappropriate exploratory question?
- why were you unsure about being seen by the doctor for this condition
- how are you feeling today
- what changes have you notices in you breathing
- did you realize that you were taking you medication incorrectly

Answer 86

why were you unsure about being seen by the doctor for this condition

Question 87

Which of the following is an example of a closed, or direct, question?
- what is your date of birth
- what is the worst pain you have ever had
- what are you feeling depressed
- why is patient care you favorite part of your job

Answer 87

what is your date of birth

Question 88

When communicating with a non - english speaking patient and her family, it is best to:
- have another family member serve as an interpreter, if possible
- hold most of the conversation through an online translating program
- arrange to have an interpreter familiar with medical terminology present

Answer 88

arrange to have an interpreter familiar with medical terminology present

Question 89

When teaching a patient who has a heating impairment, it is important to:
- face him directly so your face and lips are clearly visible
- give him educational materials in print to take home and read on his own
- discuss the treatment plan with the spouse of family so that they can communicate with the patient in the way that best suits his needs

Answer 89

face him directly so your face and lips are clearly visible

Question 90

An affective way for the medical assistant to shoe that they are actively listening and understand what the speaker has said is through:
- constructive criticism
- reflection and restatement
- the teach back system

Answer 90

reflection and restatement

Question 91

An example of an internal distraction to communication is:
- loud music in the room
- pain
- people talking next to you
- the phone ringing

Answer 91

pain

Question 92

An example of an external distraction to communication is:
- pain
- hunger
- grief
- loud music in the room

Answer 92

loud music in the room

Question 93

The main difference between empathy and sympathy.
- empathy is showing no emotion and sympathy is showing emotion
empathy is shoeing emotion and sympathy is showing not emotion
- empathy is placing oneself in someone else’s position and sympathy is showing compassion for someone else.
- empathy is becoming angry over a situation and sympathy is being happy.

Answer 93

empathy is placing oneself in someone else’s position and sympathy is showing compassion for someone else.

Question 94

A medical assistant works at a busy family practice office and is assigned to the prescription phone line one day. They take a call from a patient who is furious that their blood pressure medication has not yet been called in because they have been out of medication for two days. The patient is interrupting the medial assistant when trying to talk to them, yelling and demanding the medication be called in right now. the best response is to.

Answer 94

Calmly listen to their complaints and apologize for the delay while expressing that you can understand their frustration

Question 95

The main difference between a power of attorney and a healthcare proxy is:

Answer 95

a power of attorney makes financial decision for the patient when they are unable to and a healthcare proxy is a document that assigns someone to make medical decision for the patient.

Question 96

A medical assistant is due for his annual performance review at work. The supervisor has told him that several staff members have come to her and complained that they do not feel he is keeping up with the work, and they often have to finish responsibilities for him. The best response is for the medical assistant to:

Answer 96

ask you supervisor for specific examples and ensure her that you will try harder to do you share of the work.

Question 97

The law that ensures that a patients decisions regarding life saving healthcare be communicated and protected is:
- HIPPA
- The patient self determination act
- a do not recsuscitate

Answer 97

The patient self determination act

Question 98

being an organ donor or wishing donate one’s remains for a medical research at the time of death, is governed by:

Answer 98

The uniform anatomical gift act

Question 99

Which of the following outlines the steps for effective communication
-feedback, receiver, channel, message, sender
- sender, message, feedback, channel, receiver
- sender, message, channel, receiver, feedback

Answer 99

sender, message, channel, receiver, feedback

Question 100

The organization that works to ensure employee safety while performing job duties is

Answer 100

Occupational safety and health administration. (OSHA)

Question 101

The government agency that ensures a generic drug is biologically equivalent to the brand name version of the same medication is:
- The joint commission
- the clinical laboratory improvement
- the food and drug administration

Answer 101

the food and drug administration (FDA)

Question 102

A patient calls the office with concerns that they could be developing a rash from a new medication. When writing down the message to give to the physician, all of the following information should be included EXCEPT:

Answer 102

The patient social security number

Question 103

A medical assistant is working in the lab within a busy medical practice. he is unsure of the procedure to follow when on of the physicians in the office request a specific lab test be processed at this facility. The level of complexity for the lab, along with specific test that can be performed at this location, is regulated by:
- the joint commission
- the clinical laboratory improvement act
- OSHA
- The FDA

Answer 103

the clinical laboratory improvement act (CLIA)

Question 104

In what year did the Americans with disabilities act go into effect?

Answer 104

1990

Question 105

A medical assistant answers the phone at the pediatric office where she works. There is a frantic mother on the phone who says her child is having a severe asthma attack and seems to have some blue discoloration around his mouth. What steps should be taken next?

Answer 105

Alert a coworker to call 911 and remain on the phone with the mother until the paramedics arrive

Question 106

One of the goals of the HITECH Act is to

Answer 106

Increase coordination of care

Question 107

The law that was put into place in order for drugs to be categorized based on their potential for abuse is the

Answer 107

Controlled substances Act

Question 108

In the united states, the public health institute responsible for protecting public health and safety through the control and prevention of disease is:

Answer 108

The centers for Disease control

Question 109

The legal statute that prevents patient with outstanding medical bills from being treated unfairly or in deceptive way in the process of debt collection is:
- The Fair Debt Collection Practices Act
- The Federal Trade Commission
- The World Health Organization

Answer 109

The Fair Debt Collection Practices Act

Question 110

A patient is meeting with the billing Supervisor at the local hospital to establish a payment plan for debt incurred from a recent emergency room visit. The full disclosure of any interest charges and the terms of the repayment plan are mandatory because of:
The Fair Debt Collection Practices Act
- The Federal Trade Commission
- The World Health Organization
- The Truth Lending Act

Answer 110

The Truth Lending Act

Question 111

Which if the following disease is required to be reported to the local Health Department
- Influenza type A
- Gonorrhea
- Influenza type B
- Group B Strep in a pregnant woman

Answer 111

Gonorrhea

Question 112

of the Following, the type of fracture that is very suspicious for child abuse is

Answer 112

A spiral fracture of the humerus in a 10 month old.

Question 113

A 16 year old girl comes into the Urgent Care requesting STD testing. She does not want her parents to know she is being seen, and she wants to know if this is possible. The most appropriate answer is:

Answer 113

Legally she can be seen for STD testing without obtaining permission from her parents

Question 114

The document that explains what a patient should expect during their hospital stay is:
- The patient bill of rights
- the truth in lending act
- the fair debt collection practices act

Answer 114

The Patient Care Partnership

Question 115

A medical assistant works in a busy family practice office. The physician has ordered an injection of Penicillin for a patient. The medical assistant accidentally gives the patient an injection of Rocephin. Who is the person ultimately responsible for this medication error?
- The ordering Physician
- The medical assistant who gave the wrong medication
- the manager of the practice
- the patient for not verifying it was the correction medication

Answer 115

The ordering Physician

Question 116

A patient who has been diagnosed with Lewy body dementia has reaches a point at which his wife can no longer care for him at home. She is working on having financial assets places in her name, but to do so, her attorney has told her that she will need to file legal documents that say her husband does not have.

Answer 116

The competency to make financial decisions on his own

Question 117

The following information should be included in a informed consent document
- The procedure to be performed
- The potential risk or complications with the procedure
- Other procedures that could be performed instead
- The signature of the provider, the patient, and witness

Answer 117

Other procedures that could be performed instead

Question 118

The court order requiring someone appear in court and bring any evidence or related documents pertinent to the case with them is:

Answer 118

Subponea Duces Tecum

Question 119

The latin expression that literally translates to mean “let the master answer” is

Answer 119

Respondeat Superior

Question 120

In a medical practice case, negligence can be inferred by the effect the action had on the patient , rather than having to prove that the physician acted in a negligent manner, under:
- Res ispa loquitor
- Quid pro quo
- Subpoena duces tecum

Answer 120

Res ispa loquitor

Question 121

The difference between arbitration and meditation is:
- an arbitration involves testimony and evidence, but is less formal than a regular trial, while meditation is negotiation using a third party who is neutral

• an arbitration is a statement handed by the court while a meditation is written by attorneys

Answer 121

an arbitration involves testimony and evidence, but is less formal than a regular trial, while meditation is negotiation using a third party who is neutral

Question 122

The difference between a misdemeanor and felony is:
- a misdemeanor carries a prison sentence up to 5 years, while a felony carries a longer prison sentence

• A misdemeanor carries a prison sentence up to 1 year while a felony carries a longer prison sentence.
• A misdemeanor is punishable with community service, while a felony is punishable with time in prison

Answer 122

A misdemeanor carries a prison sentence up to 1 year while a felony carries a longer prison sentence.

Question 123

The physician has asked his medical assistant to create a letter for a particular difficult patient he wishes to discharge from the practice due to multiple missed appointments and excessive rudeness to the staff. All of the following is true regarding a discharges letter EXCEPT:
- The letter should be sent certified, retune receipt requested.
- the letter should state that no further appointments will be scheduled for the patient
- the letter should state that acute medical care will be provided for the next 30 days

Answer 123

• the letter should state that no further appointments will be scheduled for the patient

Question 124

A patient at the practice was discharged for multiple no-show appointments non-compliance, and abusive behavior toward the staff. The medical assistant see on social media that he has been writing terrible things about the office, the staff, and the provider he was seeing, along with posting photos of the provider that he has digitally altered. The legal term for this is:

Answer 124

Libel

Question 125

The Acronym commonly used to operate a fire extinguisher is:

• RACE
  -FIRE
  -PASS
  -PANIC

Answer 125

PASS
pull - aim - Squeeze - Sweep

Question 126

The medical term osteo- means:
- Skin
- Bone
- Tissue
- Muscle

Answer 126

Bone

Question 127

The term arthroscopy means:
- to look in a joint
- joint replacement
- arthritis
- infection in a joint

Answer 127

To look in a joint

Question 128

The medical speciality of neurology studies
- bone and joint disorders
- connective tissue and autoimmune disorders
- surgery on the spine and brain
- disorders of the nerves or nervous system

Answer 128

disorders of the nerves or nervous system

Question 129

A program in the work place that helps employees prevent work related musculoskeletal disorders is:

Answer 129

Ergonomics

Question 130

The medical assistant functions as a patient advocate by:
- Reporting any medication errors that occur involving the patient
- not sharing personal information the patient has shared
- Protecting the health, safety and rights of the patient.

Answer 130

Protecting the health, safety and rights of the patient.

Question 131

The criteria set forth for utilizing the electronic health record in order to provide coordinated care and improve patient quality and safety is:
- clinical analytics
- quality management
- meaningful use
- health measures

Answer 131

Meaningful use

Question 132

A medical assistant has an acquaintance who was seen for a UTI two days after her appointment she sends the medical assistant a message via social media platform requesting the results of her urine culture the most appropriate response for the medical assistant is to:

Answer 132

reply to the message that she is not able to share any personal medical information through social media and she would need to contact the office for those results.

Question 133

A patient has sent an email to a medical assistant through the patient portal system associated with the electronic health record the office uses. She is describing her current symptoms and ask if it sounds like she could possibly have a urinary tract infection. The medical assistance best response is to tell the patient that:

Answer 133

medical conditions cannot be diagnosed through email and she will need to come in to be evaluated.

Question 134

The difference between a soure-oriented problem medical record is

Answer 134

The source oriented record contains progress notes from different healthcare providers, while the problem orients record is divided into separate sections of information

Question 135

The medical assistants physician likes to use his first two appointments following lunch for patient with acute illness. These appointment slots are to be filled that day and not before then. Which of the following patients would be appropriate to schedule in one of the acute visit appointment times.

• a 54-year-old male who is due for his routine follow up and medication refill
• in 18 year old female who needs to have a Pap smear and discuss birth control options
• a 77-year-old male who needs to schedule a hospital follow up appointment
• a 32-year-old female who thinks she may have the flu

Answer 135

a 32-year-old female who thinks she may have the flu

Question 136

Accounts payable are:

Answer 136

Amounts a company owes for supples or services purchased on credit

Question 137

A time sensitive filling system to organize documents that require action on a specific date is called.

Answer 137

A tickler file

Question 138

Accounts receivable would be

Answer 138

An asset

Question 139

When a patient is hospitalized, Medicare calculates the payment the hospital will receive based on the:

Answer 139

DRG code

Question 140

For Medicare reimbursement purposes, the value of a physician visit is calculated in:

Answer 140

RVU (relative value units)

Question 141

For Medicare reimbursement purposes, the value of a physician visit is calculated in:

Answer 141

RVU (relative value units)

Question 142

A patient checks in to be seen in the urgent care. She has a high deductible insurance plan that requires she pays 100% of services received until the deductible is met. She still has $3000 out of pocket expense to be met before she has met the deductible. On her card it says her urgent care co-pay is $50 she says she would like to avoid getting a big bill after her visit and prefers to pay the amount upfront what should she pay today?

• nothing
• the 3,000 dollars left fir her to meet her out of pocket deductible
• the 50 dollar urgent care copay
• the standard amount based on the billing code used for her visit today

Answer 142

the standard amount based on the billing code used for her visit today

Question 143

A provider removes a 1 cm skin lesion from a patient. He enters a CPT code for the procedure that covers removal of a skin lesion 2-3 cm. This is an example of:

Answer 143

Upcoding

Question 144

The coding system used to identify those services not included in the standard list of CPT codes is:

Answer 144

HCPCS (health care common procedure coding system)

Question 145

An example of a third party payer is:
- the patient
- the patients employer
- health insurance company

Answer 145

A health insurance company

Question 146

The statement provided to the patient from medicare that list the services not covered by the insurance, along with the reason why and what these services will cost is called:

Answer 146

An Advance Beneficiary Note

Question 147

Insurance benefits for the military, retirees from the military, and their dependence is provided by

Answer 147

Tricare

Question 148

Insurance benefits offered to dependence of certain veterans is called

Answer 148

CHAMPVA