Measuring Sensitive Topics Flashcards
What makes a question sensitive?
• Depends on culture and context
– Information related to identity
– Illegal activities
– Socially unacceptable behaviour
Why may respondents not answer truthfully?
– Social desirability bias – Respondents may feel embarrassed
– Strategic: respondent perceives their answer may influence a later service they receive
– Other
3 things to measure sensitive questions
- Asking the question directly
- Indirect techniques
- Understanding social norms through direct and indirect techniques
Direct Techniques: Privacy
- ensure people’s privacy
- explain the confidentiality of all the information given
- have a very good and strong data security plan afterwards, where individual identifying information is stripped out of data and kept separately and encrypted
Direct Techniques - Ways to Collect Data
Online surveys reduce desire to not say these things face-to-face to someone else
And/or self-administered modules
Framing the question - deliberate loading
a term used for asking a question in a way that suggests that maybe isn’t so bad to do something, whereas otherwise the social norm might say it’s not so good to do that.
the basic idea is to set the question in a context where the behavior is acceptable
Placement of questions - tips
Avoid placing sensitive questions too early or too late in the survey
• Too early: May influence other questions, may cut the
interview short
• Too late: Don’t do it last. May leave the respondent feeling bad.
• Remember the rule: do no harm, and (try to) leave the world untouched.
• But, later in the survey likely best, just not last. If it does cut the interview short, you lose less.
Surveyor quality in asking sensitive questions
- Hire appropriate surveyors, and train well
- Not personally known to the respondent
- Matching surveyor to respondent may matter (i.e. by gender)
List Randomization
What list randomization does is allows you to ascertain for a group of people (not individual)… what proportion of them are saying yes to a specific yes/no question.
One group is asked 3 innocuous questions, other group is asked 3 innocuous questions and 1 sensitive question - you add up the number of yeses and compare the two groups. You don’t know WHICH questions they answered yes to - it just gives the individual a way of hiding their answer in a way that’s very salient and obvious that they’re not giving you the answer to every single question.
random response method
Pair a sensitive question along with a neutral question with a known distribution
• Use chance to dictate which question the respondent
answers (i.e. flip a coin, if you get heads you just say yes, and if you get tails, you answer truthfully)
• Surveyor does not know whether the sensitive question was answered or not, just the response option - improves chances of truthful response
• The two questions must have the same type or number of responses (like Yes-No)
polling booth survey
You can literally set up a little box in the same way that voting works in the United States, and you can ask them to fill out that form, and go put their form in the box. And on that form, you have no individual identifying information– no name, nothing–just the sensitive question.
And then they put it in and now you know the answer on average for everybody in that community and the distribution. But you don’t know any one particular person’s information
Revealed Preference Approach
Measures risk aversion, time preferences, political attitudes, etc.
Revealing peoples preferences about something that has monetary stakes or something real in the outside world
(If you do this, I’ll give you $5…) And then you can also change that amount of money that is offered and see how much money does it need to be before people are saying they will reject the offer?
Mystery clients
Mostly used for assessing firm behavior
here, an enumerator visits a location and basically pretends to be a typical client or a citizen, observes the quality of services received, and any other indicator in interest.
And this is often useful in measuring antisocial or illegal activities, or discrimination, corruption, and has been used in many different domains, discrimination being one of the main domains. This is a bit more labor intensive and requires a lot of training of surveyors to make sure that they are hopefully behaving the same way, regardless of who they’re visiting and regardless of who they are. And then you’re testing how they are treated. And you’re maybe comparing, across your surveyors, how they get treated.
Incognito enumerators (ride along)
again, it is not appropriate in a lot of contexts but sometimes, the cost of just actually having an enumerator be there while the world is happening, recording what is happening, and recording what they are observing might actually be the best way to observe true behavior
Certain modes of data collection such as having a respondent record their answer themselves on a tablet can help us collect sensitive information principally by:
Saving the respondent the embarrassment of telling a human