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MBA > MBA (B716) Unit 1: Exploring Management > Flashcards

MBA (B716) Unit 1: Exploring Management Flashcards

0
Q

Henry Foyol (1841-1925) is similar to whom?

A

Lyndall Urwick (1943)

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1
Q

5 Elements (Functions) of Henri Fayol (1841-1925) “Father of Modern Management”

A

FPOCCC (in circle, planning to org, to command, to corrd, to control, to planning - 1917)

  • forecasting and planning
  • organising
  • commanding
  • coordinating
  • controlling
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2
Q

Mary Parker Follett (1868-1933) said?

A

“Management is the art of getting things done through other people.”

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3
Q

Mary Parker Follett (1868-1933) had what sort of approach to management?

A

Human relations appraoch.

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4
Q

Who said management is a science vs. an art?

A

Donald Schon (1983)

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5
Q

What are Henri Fayol (1917) Functional Perspectives on Management?

A

TCFSAM

  • technical activities
  • commercial activities
  • financial activities
  • security activities
  • accounting activities
  • managerial activities
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6
Q

Who created the stakeholder concept?

A

R. Edward Freeman (1984)

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7
Q

What are the four types of Stakeholder Power vs. Interest - Johnson (2008)?

A

Lp/Li - Minimal Effort
Lp/Hi - Keep Informed
Hp/Li - Keep Satisfied
Hp/Hi - Key Players

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8
Q

What are the four types of Stakeholder Power vs. Interest - Price (2009)?

A

Lp/Li - Outsiders
Lp/Hi - Onlookers
Hp/Li - Monitors
Hp/Hi - Intruders

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9
Q

What are Schole’s (1998) 9 stakeholder maps?

A 
Lp/Li - The Political Battleground    Lp/MI - The Lone Champion           Lp/Hi - The worthy cause
Lower right (+++, ---)			Lower Right (+)				Upper Right (+++, +++)
Mp/Li - The Dream Ticket               Mp/Mi - The dogged opponent        Mp/Hi - The Political time bomb
Lower right (+++, +++)			Lower Right (-) 				Upper Right (---, ---)
Hp/Li - The potential Lost Cause	Hp/Mi - The political trap		        Hp/Hi - The autocrat's dream
Lower right (---, ---)				Lower Left (???, ???)			Upper Left (???, ???)
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10
Q

What are Mintzberg’s (1975) Management Roles?

A

Interpersonal Informational Decisional

  • Figurehead * Monitor * Entrepreneur
  • Leader * Disseminator * Disturbance Handler
  • Liaison * Spokesperson * Resource Allocator
    * Negotiator
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11
Q

Who invented systems theory?

A

Biologist Ludwig von Bertalanffy (1901-1972) - General Systems Theory (1969)

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12
Q

What is the definition of system?

A

A system is a collection of interrelated parts which collectively do something of interest.

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13
Q

What are the components to system theory?

A
  • system
  • environment
  • boundary
  • hierarchy
  • goal
  • control
  • multiple causality (multiple causes may be needed to create a particular end state)
  • equifinality (end goal may be achieve by different means)
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14
Q

What is Jim Collin’s (2001) five-level leadership model?

A
  • Level 5 - Executive
  • Level 4 - Effective Leader
  • Level 3 - Competent Manager
  • Level 2 - Contributing Team Member
  • Level 1 - Highly Capable Individual

Study of Leadership

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15
Q

What is Robert Blake and Jone Mouton’s (1964) Managerial Grid?

A

High Concern for people
1,9 Country Club Management 9,9 Team Management

				5,5 Middle of the road mgmt.

1,1 Impoverished Management 9,1 Authority-Compliance Management
High results

16
Q

What is situational leadership?

A

High Supportive Behavior
3) Supporting 2) Coaching

4) Delegating to 1,1 1) Directing
High Directive Behavior

17
Q

What is contingency theory?

A

Fiedler (1964, 1967). Similar to the situational approach, meaning appropriate leadership styles are contingent on the requirements of a given situation.

18
Q

What are the different Leadership styles?

A
  • Contingency (based on requirements of the situation)
  • Distributed (shared by multiple members)
  • Great Man (extraordinary people)
  • Leader-Member (interaction between leaders and followers)
  • Path-Goal (motivation to achieve company goals)
  • Servant (focus on the followers, shift authority to those being led)
  • Situational (characteristics of the situation drive style)
  • Skills (based on capabilities and skills)
  • Style / Behavior (repeatable styles)
  • Trait (predisposed traits)
  • Transactional (drive towards rewards for follower loyality)
  • Transformational (visionary.. change hearts and minds)

MBA (6 decks)

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