MBA (B716) Unit 1: Exploring Management Flashcards
Henry Foyol (1841-1925) is similar to whom?
Lyndall Urwick (1943)
5 Elements (Functions) of Henri Fayol (1841-1925) “Father of Modern Management”
FPOCCC (in circle, planning to org, to command, to corrd, to control, to planning - 1917)
- forecasting and planning
- organising
- commanding
- coordinating
- controlling
Mary Parker Follett (1868-1933) said?
“Management is the art of getting things done through other people.”
Mary Parker Follett (1868-1933) had what sort of approach to management?
Human relations appraoch.
Who said management is a science vs. an art?
Donald Schon (1983)
What are Henri Fayol (1917) Functional Perspectives on Management?
TCFSAM
- technical activities
- commercial activities
- financial activities
- security activities
- accounting activities
- managerial activities
Who created the stakeholder concept?
R. Edward Freeman (1984)
What are the four types of Stakeholder Power vs. Interest - Johnson (2008)?
Lp/Li - Minimal Effort
Lp/Hi - Keep Informed
Hp/Li - Keep Satisfied
Hp/Hi - Key Players
What are the four types of Stakeholder Power vs. Interest - Price (2009)?
Lp/Li - Outsiders
Lp/Hi - Onlookers
Hp/Li - Monitors
Hp/Hi - Intruders
What are Schole’s (1998) 9 stakeholder maps?
Lp/Li - The Political Battleground Lp/MI - The Lone Champion Lp/Hi - The worthy cause Lower right (+++, ---) Lower Right (+) Upper Right (+++, +++) Mp/Li - The Dream Ticket Mp/Mi - The dogged opponent Mp/Hi - The Political time bomb Lower right (+++, +++) Lower Right (-) Upper Right (---, ---) Hp/Li - The potential Lost Cause Hp/Mi - The political trap Hp/Hi - The autocrat's dream Lower right (---, ---) Lower Left (???, ???) Upper Left (???, ???)
What are Mintzberg’s (1975) Management Roles?
Interpersonal Informational Decisional
- Figurehead * Monitor * Entrepreneur
- Leader * Disseminator * Disturbance Handler
- Liaison * Spokesperson * Resource Allocator
* Negotiator
Who invented systems theory?
Biologist Ludwig von Bertalanffy (1901-1972) - General Systems Theory (1969)
What is the definition of system?
A system is a collection of interrelated parts which collectively do something of interest.
What are the components to system theory?
- system
- environment
- boundary
- hierarchy
- goal
- control
- multiple causality (multiple causes may be needed to create a particular end state)
- equifinality (end goal may be achieve by different means)
What is Jim Collin’s (2001) five-level leadership model?
- Level 5 - Executive
- Level 4 - Effective Leader
- Level 3 - Competent Manager
- Level 2 - Contributing Team Member
- Level 1 - Highly Capable Individual
Study of Leadership
What is Robert Blake and Jone Mouton’s (1964) Managerial Grid?
High Concern for people
1,9 Country Club Management 9,9 Team Management
5,5 Middle of the road mgmt.
1,1 Impoverished Management 9,1 Authority-Compliance Management
High results
What is situational leadership?
High Supportive Behavior
3) Supporting 2) Coaching
4) Delegating to 1,1 1) Directing
High Directive Behavior
What is contingency theory?
Fiedler (1964, 1967). Similar to the situational approach, meaning appropriate leadership styles are contingent on the requirements of a given situation.
What are the different Leadership styles?
- Contingency (based on requirements of the situation)
- Distributed (shared by multiple members)
- Great Man (extraordinary people)
- Leader-Member (interaction between leaders and followers)
- Path-Goal (motivation to achieve company goals)
- Servant (focus on the followers, shift authority to those being led)
- Situational (characteristics of the situation drive style)
- Skills (based on capabilities and skills)
- Style / Behavior (repeatable styles)
- Trait (predisposed traits)
- Transactional (drive towards rewards for follower loyality)
- Transformational (visionary.. change hearts and minds)
