MART 308 Flashcards

1
Q

What are the major issues in Integrated digital Marketing?

A

Consumer view:
- Privacy issues
* Data leaks
* Surveillance economy
* Use of data
* Amount of data being collected.
Industry view:
- Consumer boycott
* Ad blocks
* Up-coming restrictions on cookies leading to potential “Cookie-apocalypse”
- Can’t track what efforts are effective efforts in some cases. (attribution issues)
- Hard to keep META and Alphabet accountable.

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2
Q

What does “Intergrated” digital marketing mean?

A
  • All channels must be lead by one over arching strategy.
  • Results occur as a collective so each channel must ‘integrate’ with each other and work together to achieve the most desirable result.
  • Watch out for siloing and misalignment of channels and content.
  • Comes down to brand image.
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3
Q

Why are top level managers demanding more from marketers than in the past?

A
  • They need measurable results to justify budget spending.
  • Accountability for the marketing department.
  • Better information result in more informed decisions.
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4
Q

Define P.P.C, C.P.C

A

Pay per click, Cost Per Click

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5
Q

Define S.E.M.

A

Search Engine Marketing

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6
Q

Define S.E.O

A

Search Engine Optimisation

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7
Q

Define E.W.O.M

A

Electronic Word of Mouth

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8
Q

What are some strategic issues in regard to P.P.C?

A

Budgeting: Determining how much to spend overall and per campaign can be challenging.
Targeting: Identifying the right audience for your ads is crucial for the success of the campaign.
Keyword Selection: Choosing the right keywords is critical as it determines where and when your ads will appear.

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9
Q

What are some tactical issues in regard to P.P.C?

A

Ad Creation: Creating compelling ads that attract clicks.
Landing Page Optimization: Ensuring the landing page is relevant and leads to conversions.
Bid Management: Adjusting bids for keywords to maximise ROI.

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10
Q

When dealing with P.P.C. What are the pros and cons of relevant K.P.I’s

A

Click-Through Rate (CTR): Pro - Direct measure of ad engagement. Con - Doesn’t account for conversion.
Cost Per Click (CPC): Pro - Easy to measure. Con - Lower CPC doesn’t always mean higher profit.
Conversion Rate: Pro - Directly tied to the objective. Con - Can be influenced by factors outside of PPC.
Return on Ad Spend (ROAS): Pro - Direct measure of profitability. Con - Can be difficult to calculate accurately.

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11
Q

What is Native Marketing?

A

Native advertising is paid media designed to match the content of a media source. An example of mobile native advertising would be a tik tok video of someone reviewing a product.

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12
Q

What are the three ways to pay for inventory (On-line ads)

A

Cost per Mille (C.P.M.): Impressions
Cost per Click (C.P.C): aka C.P.C
Cost per Acquisition (C.P.A): e.g. customer, sale, etc.

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13
Q

What does S.E.R.P stand for?

A

Search Engine Response Page

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14
Q

What makes up the digital marketing trifecta?

A

Earned Media: Organic sharing e.g. mentions
Paid Media: Advertising e.g P.P.C
Owned media: Web properties e.g social media presence, blog, website

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15
Q

What are publishers roles on the digital marketing world?

A

Sell Inventory: Space on a page or app to display ad

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16
Q

What are ad networks?

A

They connect businesses that want to run advertisements with websites that wish to host them. e.g. Google ad sense.

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17
Q

What are D.M.P’s?

A

Data Management Platforms (DMPs): gather & integrate first-party data with third-party data
for estimating, e.g. reach, lift etc.

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18
Q

What are D.S.P’s

A

Demand-side Platforms (DSP): enable advertisers to buy on multiple networks, exchanges &
platforms via a single interface

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19
Q

What are S.S.P’s?

A

Supply-side Platforms (SSP): enable suppliers to sell on multiple networks, exchanges &
platforms via a single interface

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20
Q

What does A.I.D.A stand for?

A

Awareness, Interest, Desire, Action.

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21
Q

What are three ways to buy inventory?

A

Real-time bidding (RTB)
Deals/packages
Direct

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22
Q

What is Performance Marketing?

A

When you pay for results rather than just impressions. e.g. Sales, Clicks. etc.

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23
Q

What is Remarketing?

A

When you set ads to target potential customers who have already displayed interest by visiting the site or a specific page on the site. Or added to the cart. etc.

24
Q

What is content marketing?

A

Providing useful content to potential customers.

25
Q

What does ‘DOOH’ stand for?

A

Digital out of home advertising

26
Q

What are 3 strategic issues regarding SEO?

A

Keyword Research: Identifying the right keywords that your target audience is using.
Competition Analysis: Understanding what your competitors are doing and how you can do it better.
Content Strategy: Creating high-quality content that is valuable to your audience.

27
Q

What are 3 tactical issues regarding SEO?

A

On-Page SEO: Optimizing individual webpages (title tags, meta descriptions, etc.) for higher rankings.
Off-Page SEO: Building backlinks to your website to improve its credibility and ranking.
Technical SEO: Ensuring your website is easily crawlable and indexable by search engines.

28
Q

What are the pros and cons of 3 KPI’s for SEO?

A

Organic Traffic: Pro - Direct measure of SEO success. Con - Can be influenced by factors outside of SEO.
Bounce Rate: Pro - Indicates the quality of your content. Con - High bounce rate isn’t always bad.
Keyword Rankings: Pro - Easy to measure. Con - High ranking doesn’t always mean more traffic.

29
Q

What is Ad tech?

A

The foundations of Ad tech is made up of:
Internet technologies, e.g. HTML, HTTP, Javascript & PHP
Collecting user data through cookies.
Using Big data and analysing it with tools such as machine learning and AI
and software packages and platforms to manage and integrate all of the above.

30
Q

What is the advertising ecosystem?

A

Ring 1: Media planning and buying
Ring 2: Content creators
Ring 3: Media vendors
Ring 4: Executive technologies
Ring 5: Media enhancements
Ring 6: Business intellegence

31
Q

Explain the role of SSP’s and DSP’s in RTB

A

SSPs and DSPs play crucial roles in RTB. SSPs help publishers sell ad impressions at the highest possible price, while DSPs help advertisers buy at the lowest possible price. The RTB process ensures that each ad impression is sold to the highest bidder in real-time.

32
Q

What is the role of the Media Ratings Council (and related efforts), and how does it benefit players in the adtech ecosystem?

A

Role:
Promote measurement and transparency
Establishing guidelines
Accreditation process
Benefits:
Transparency and accuracy
Trust building
Encourage innovation in media measurement

33
Q

What do the data on which the IAB media spend reports represent, and how does these reports help brand managers choose media channels.

A

The Interactive Advertising Bureau (IAB) media spend reports represent an overview of advertising expenditure across various digital platforms.
Data Representation:
Advertising Expenditure, Breakdown by Category, Market Trends.
Benefits to Brand Managers:
Informed Decision Making, Performance evaluation, and Strategic Planning.

34
Q

What is inbound marketing?

A

Efforts to draw in customers to brands and offers via content marketing, social media marketing and search engine optimisation.

35
Q

What is content marketing?

A

Achieving marketing objective without using ads.

36
Q

What are some managerial issues with Keyword research?

A

Time and Resources: Keyword research can be time-consuming and requires dedicated resources.
Changing Trends: Search trends change over time, requiring ongoing research and adaptation.
Competitive Landscape: High-value keywords are often highly competitive. Ranking for these requires strategic planning and significant SEO efforts.
Localization: Different regions may use different terminology, requiring localized keyword research.
Integration: The keywords need to be effectively integrated into the website content without compromising quality.

37
Q

What are some strategic considerations for when considering the use of affiliate marketing in your marketing strategy?

A

Alignment with Brand
Cost-Benefit Analysis
Quality over Quantity
Fraud Prevention
Tracking and Analytics
Legal and Ethical Considerations

38
Q

What are two tactic to improve SEO ranking On SERP

A

Onsite - Relevance
Offsite - Popularity

39
Q

What makes websites slow and what can be done about it?

A

Large Images and Media Files
Solution: Optimize images and media files for the web, reducing their file size
Unoptimised Code
Solution: Minify CSS, JavaScript, and HTML to streamline your code.
Too Many HTTP Requests
Solution: Reduce the number of elements on your page and use CSS instead of images whenever possible.
Lack of Caching Techniques
Solution: Implement caching to store copies of your site’s files
Slow Web Hosting
Solution: Choose a high-quality web host

40
Q

What are the 4 email types when engaging in Email Marketing?

A

Broadcast: You’ve created content and want to send it out.
Transactional: Notifying customer of transaction
Onboarding: welcoming to list
Triggered: An event occurs

41
Q

What does PESO stand for?

A

Paid, Earned, Shared, Owned

42
Q

What doubts are there in regards to SMM

A

SMM is hard to calculate ROI
Most followers of brands won;t turn into customers
Social listening is a bias sample as it is so small.

43
Q

What is marketing analytics?

A

The process of collecting data, turning it into information and the information into knowledge. As well as the technology that enables all these steps.

44
Q

What is marketing mix modelling?

A

Marketing Mix Modeling (MMM) is a statistical technique that uses historical data to estimate the impact of various marketing activities on sales and revenue. It helps businesses understand the effectiveness of their marketing strategies and make data-driven decisions.

45
Q

What is attribution modelling

A

Attribution modelling is the process of assigning credit to various marketing channels or touchpoints that contribute to a user’s conversion or action. It helps marketers understand which marketing efforts are driving value, enabling them to optimize their strategies and budgets.

46
Q

What is assistance analysis

A

Assistance analysis in attribution modeling identifies and evaluates the touchpoints that assist in converting a potential consumer into a paying customer. It involves analyzing the sequence of touchpoints, assigning assistance value to each based on its contribution, and understanding the effectiveness of marketing strategies.

47
Q

What does SoLoMo stand for?

A

Social, Location, Mobile

48
Q

What is the difference between shared hosting and dedicated hosting?

A

Shared hosting is when your website is hosted on the same server as other websites. Dedicated is as it sounds.

49
Q

What does reciprocity mean?

A

An urge to repay a good deed.

50
Q

Explain the Endowment effect

A

Once we think of something as ours we tend to overvalue it

51
Q

List Robert Cialdini’s factors of persuasion.

A
  1. Reciprocity
  2. Scarcity
  3. Authority
  4. Consistency
  5. Liking
  6. Consenus
52
Q

What does PESTEL stand for?

A

Political, Economical, Social, Technological, Environmental, Legal

53
Q

What does S.G.E. stand for?

A

Search Generated Experience.

54
Q

What is Rich media?

A

Rich media is a digital advertising term for an ad that includes advanced features like video, audio, or other elements that encourage viewers to interact

55
Q
A