Marketing Self Assesments Flashcards

1
Q

Which of the following are the core components of marketing strategy?

A

target market, marketing mix

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2
Q

Which of the following is not considered a component of customer profiles/personas

A

Assumption attributes (speculation data, company opinions, guesstimates, etc.)

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3
Q

Lipton has increased sales by developing ads that encourage its current customers to drink Lipton tea instead of coffee at morning “coffee breaks.” This effort focuses on:

A

market penetration

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4
Q

The “four Ps” of a marketing mix are:

A

Product, Place, Promotion, and Price

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5
Q

Which of the following is not part of the external marketing environment?

A

competitive environment

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6
Q

Jazzy Tile Co. segmented its broad product-market and decided to aim at two different segments, offering each segment a different marketing mix. Jazzy Tile Co. is following the ______________ approach.

A

multiple target market

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7
Q

Which of the following is NOT a factor that can affect the choice of segmenting or combining:

A

Combining implies more marketing costs

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8
Q

Which of the following is not a criteria for determining segments?

A

People in the segment are similar to people in other segments.

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9
Q

Torpedo Brands is a newly emerging shoe manufacturing company. After extensive market research the firm has divided its market into professional athletes, amateur players, and non-athlete casual. Each category has its own needs, traits, and marketing goals. In this scenario, Torpedo Brands has engaged in market _______

A

segmentation

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10
Q

Which of the following activities are not considered marketing:

A

building a facility to make furniture.

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11
Q

(True/False). Part of the criteria for determining ta viable market segment is that the segment needs be large enough to be profitable.

A

True

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12
Q

which of the needs in heirarchy of needs does this attempt to satisfy? it says “When you care enough to send the very best”

A

social needs

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13
Q

The new product development process is an organized approach for bringing new products to market and consists of 5 stages. Place the 5 stages in order:

A

idea generation
screening
idea evaluation
development
commercialization

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14
Q

Many new product concepts require an adoption process. Match the stage of the adoption process with the correct order

A

awareness
interest
evaluation
trial
decision
confirmation

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15
Q

In this course, we delve into multiple issues concerning Product Life cycle Length. Which one of these is NOT an issue?

A

Greater Product Complexity

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16
Q

Utilizing the marketing mix in a distinct way such that customers see it as different from the competition is known as:

A

differentiation

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17
Q

Which of the following does not represent a differentiation strategy?

A

Offering an assortment of commodity/me-too products

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18
Q

Tension caused by uncertainty about the rightness of a decision is known as:

A

dissonance

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19
Q

When a consumer tends to resort to habit when solving a buying problem and making a purchase decision, this is known as:

A

routinized response behavior

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20
Q

Stimuli created by a marketer in the environment that trigger a drive or response are:

A

cues

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21
Q

Customers remembering messages that are consistent with their beliefs and attitudes, but not remembering those messages that conflict, is known as:

A

selective retention

22
Q

Sarah is considered part of an active, outdoor-loving, customer segment that is into sports, music and fashion. This is an example of segmentation based on activities, interests and opinions ad relates to:

A

Psychographics

23
Q

In marketing to businesses and organizations, several people are usually involved in the purchase decision. This collection of roles is referred to as the:

A

Buying Center

24
Q

Sweets Galore, the manufacturer of Rainbow brand lollipops, decided to expand into manufacturing liqueur-filled chocolate truffles. Its buying process for the chocolates, liqueurs, and molds was extensive, and included setting product specifications and evaluating sources of supply. This is an example of a:

A

new-task buy

25
Q

What term is used to describe when a customer purchases a product with no planning or forethought?

A

impulse buying

26
Q

_____________ products are ones that the customer really wants because there are no acceptable substitutes. They are characterized by the customer’s willing to search.

A

Specialty

27
Q

E-Z-Go, a producer of golf carts, promotes its carts to prospective customers by advertising them as an easy and quiet way for workers to get around malls, airports, and big factories. E-Z-Go is trying to increase its sales through:

A

market development

28
Q

Wizard Toy Company’s marketing researcher conducted a survey to find out the percentage of customers who, after receiving a promotional mailing about a new toy, actually went out and purchased the product. This market research survey is an example of:

A

quantitative research

29
Q

Lipton has increased sales by developing ads that encourage its current customers to drink Lipton tea instead of coffee at morning “coffee breaks.” This effort focuses on:

A

market penetration

30
Q

Tom and Sally Jones are preparing to purchase a new car. He currently has a Toyota Camry and she has a Honda Accord. They now have two children under age 5, so they plan to trade in Sally’s car to purchase a minivan. Sally and Tom decided on a Honda Odyssey because Sally is familiar with Hondas and thinks they are very reliable. In this purchase situation, Tom and Sally’s family life cycle stage is a _____________ segmenting dimension, and the benefit Sally seeks (reliability) is a _____________ segmenting dimension.

A

demographic; behavioral

31
Q

“Publicity”

A

is mass selling that avoids paying media costs

32
Q

Which is NOT a reason to use a direct distribution channel?

A

Suitable intermediaries are available

33
Q

Place in the 4 “P”s means the same as:

A

Distribution

34
Q

In which of the following cases will profit be maximized?

A

When marginal revenue is equal to marginal cost

35
Q

Some firms, including most retailers and wholesalers set prices by adding a dollar amount to the cost of products to get the selling price. This pricing approach is called _______?

A

markup

36
Q

Consumers tend to be relatively less price sensitive:

A

when there are very high switching costs

37
Q

Average-cost pricing:

A

will lead to losses if actual sales are much lower than expected

38
Q

Which of the following is not considered a typical pricing objective used by companies?

A

Revenue Oriented

39
Q

Ford Motor Co. “loaned” new Fiestas to social trendsetters who drove the cars as part of their Meals on Wheels responsibilities. When Ford asked them to write about their driving experiences on Facebook and Twitter, it was emphasizing which aspect of the 4Ps?

A

Promotion

40
Q

The AIDA model consists of four promotion jobs:

A

getting Attention, holding Interest, arousing Desire, and obtaining Action.

41
Q

A marketing manager should realize that the adoption curve concept implies:

A

using different promotional mixes for different adopter groups.

42
Q

Hershey’s places a simple ad for its “Kisses” chocolates in SPORTS ILLUSTRATED. The ad shows only a photo of the product with no copy words. This is an example of a(n) ____________ promotion objective.

A

Reminding

43
Q

American Tourister, Inc.—a producer of luggage—is planning to introduce a new product line. The marketing manager is having her sales force call on retailers to explain American Tourister’s consumer advertising plans, the unique features of the new luggage, how the distributors can best promote it, and what sales volume and profit margins they can reasonably expect. This is an example of:

A

a “pushing” policy

44
Q

Which of the following is an objective that would indicate that a Profit Oriented Strategy for pricing should be followed?

A

Target Return

45
Q

Which one of the following is NOT a form of advertising?

A

Reactionary

46
Q

Which one of the below traditional advertising channels reaches the widest market at the lowest cost?

A

Radio

47
Q

Which of these is a type of unpaid, non-personal presentation of ideas, goods, and services?

A

Publicity

48
Q

Saxon Shoes is a large independent shoe store. In the men’s department, the store offers three different brands of slip-on tassel loafers for men: Bass, priced at $75; Rockport, priced at $125; and Allen Edmonds, priced at $250. In terms of product quality, which of the following is an accurate statement?

A

The quality of the three brands depends on the degree to which they meet the needs of the consumers in the target market.

49
Q

Direct channels are rarely used in business-to-business marketing.

A

False

50
Q

For specialty products that have relatively high demand, a manufacturer is more inclined to use which of the following market exposure strategies?

A

Selective

51
Q

A pricing level policy which harvests demand at a higher price before lowering for the more price-sensitive customers is referred to as _________.

A

Price skimming

52
Q

Which of the following could increase a customer’s price sensitivity?

A

-ease of price comparison
-availability of substitutes
k-no substantial end benefit
-lower initial investment