Marketing Mix Flashcards

1
Q

PLC extension strategies:

A

Price reductions
Increases demand and offloads excess stock

Advertising
Attracts new customers, reminds old customers, and encourages repeat purchasing

Redesigning
Introduces special features or limited editions to current products

Repackaging
Redesigns the packaging for novelty

New markets (VERY GOOD STRATEGY :))
Selling existing products in new retail outlets or new regions, perhaps to different market segments

Brand extension
Use an existing, successful brand name to launch a new or modified version of an existing product
Coca-Cola → Coke Zero

Product differentiation
Distinguishes the product from its competitors by developing a USP

Change brand name
Avoid bad publicity associated with prior name (Facebook → Meta)

Reposition the product

Find new uses for the same product
Bubble Wrap goes from textured wallpaper to shipping protection

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2
Q

DRASTIC pricing model:

A

Demand, rivalry, aims, supply, time, image, cost of production

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3
Q

Cost-plus pricing is also known as:

A

mark-up pricing

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4
Q

Cost-plus pricing and attributes:

A

Work out the average cost per unit of a product, then add a percentage markup

Simplistic and easy to calculate
Does not consider customer needs (entirely internal in terms of consideration)

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5
Q

Penetration pricing and attributes:

A

Products are initially sold at a low price to try and break into the market and gain market share
Once the firm has enough market share, prices can raise

Suitable for mass market products sold in large volumes, or new firms trying to enter established markets
If prices are too low, customers may perceive the product to be poor quality

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6
Q

Loss leader pricing and attributes:

A

Selling a product at or below its cost value
Tempts customers into the store to buy more profitable products, and recoups the loss by selling complementary products

Incentivises customers to switch brands
Setting prices too low may damage the prestige and image of the brand

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7
Q

Loss leader pricing is suitable for the following markets:

A

Supermarket low-cost (unprofitable) ranges
Coffee machines with own-brand coffee pods
Video game consoles

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8
Q

Predatory pricing and attributes:

A

Temporarily reduce prices to kill a competitor
Used when an existing firm is threatened with new competition

Price wars ensue in a race to the bottom
Creates a monopoly (oligarchy)
Can earn customers in the short term
May not stay in the long term, not brand loyal
Can be illegal (anti-competitive)

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9
Q

Industries of predatory pricing:

A

Commonly used in supermarket, airline, and smartphone sectors

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10
Q

Premium pricing and attributes:

A

Price significantly higher than similar competing products
Usually because high quality, or unique properties that justify the price

Generates high profit margin
Creates higher barriers to entry for competitors
Limits numbers of customers due to high price
May lose status if they appeal to the mass market
Requires strong brand loyalty, which is expensive to establish and maintain

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11
Q

Dynamic pricing is also known as:

A

surge/real-time pricing

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12
Q

Dynamic pricing and attributes:

A

Varying the price of a good or service to reflect changing market demand
Businesses charge higher prices during peak periods and lower prices during off-peak periods
Capitalizes on changing market conditions

Gives greater control over pricing to maximize profits
Customers may feel unhappy about not knowing what price to pay
Can lead to price wars during off-peak periods, which is not sustainable in the long term

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13
Q

Dynamic pricing is used by:

A

Used by airlines, cinemas, hotels, taxis and ride-shares

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14
Q

Competitive pricing is also known as:

A

going-rate pricing

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15
Q

Competitive pricing and attributes:

A

A firm sets the price of its goods and services as the same or similar level to competitors
Commonly used where a product has been on the market for a while and there are many substitutes available

Simplistic and easy to calculate
Needs to find non-price methods to differentiate in competitive markets, which can add to a firm’s costs

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16
Q

Three methods of going-rate pricing:

A

Above the competition
Same as the competition
Below the competition, e.g. No Name

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17
Q

Contribution pricing and attributes:

A

Set the price based on the direct costs of producing a product, use that information to determine which products to emphasize
Contribution is what’s left after deducting the direct costs of production. This amount contributes to paying off indirect costs of production

Ensures selling cost is high enough to cover both indirect and direct costs
Allocation of indirect costs between different products can be subjective

18
Q

What is price elasticity of demand?

A

Measures the degree of responsiveness of demand for a product due to a change in the price of a product.

19
Q

What does it mean to be price-elastic?

A

Price-elastic products experience a large change in demand when there is a change in price. Products with many substitutes are likely to be price elastic. A firm can increase sales revenue by reducing prices

20
Q

What does it mean to be price-inelastic?

A

Price inelastic products experience a small change in demand when there is a change in price.
Products with few substitutes are likely to be price inelastic. A firm can increase sales revenue by increasing prices.

21
Q

AIDA?

A

An effective promotion mix consists of:
Attention
Interest
Desire
Action

22
Q

Five key objectives to any promotion strategy (RAPID):

A

Remind - Retain customer awareness of, and interest in, an established product

Attract - Grab customer attention to a product range or brand

Persuade - Encourage customers to make a purchase, switch from a rival brand, and adopt brand loyalty

Inform - Alert the market about a firm’s products, especially new or updated products in order to influence its purchasing decisions

Develop - Build recognition, awareness, and loyalty to a brand and its products

23
Q

Above-the-line promotion? Examples?

A

Paid-for promotional methods through independent mass media sources

TV, radio, podcast, cinema, newspaper, magazine, outdoor…

24
Q

Below-the-line promotion? Examples?

A

Direct marketing, personal selling, sales promotion, POS promotion, trade shows, packaging, WOM, guerilla/stealth marketing, social media marketing, social networking…

25
Q

Conventional channels of distribution?

A

Wholesalers, retailers, agents/brokers, distributors

26
Q

Specialty channels of distribution?

A

Refers to any indirect way to distribute products that does not involve retailers, avoiding the use of intermediaries.

Telemarketing, e-commerce, vending machines, mail order

27
Q

Aspects of branding:

A

Brand awareness → development → loyalty → value

28
Q

Brands can be more important than the product they represent because they are:

A
  • Intangible (the brand sells the product, rather than the product selling the brand)
  • Unique (products can be copied, but brands can’t)
  • Timeless (products become obsolete, but brands don’t)
29
Q

Advantages branding brings to a business:

A
  • Acting as a legal instrument (protection)
    • Risk reduction
    • Image enhancement
    • Earning higher revenue
    • Premium price setting ability
    • Recognition and loyalty
    • Distribution benefits
30
Q

Family branding? Alternative name? Examples?

A

Marketing strategy that involves selling several related products under one brand name. AKA umbrella branding. Mars bar, ice cream, energy drink, muffins…

31
Q

Product branding? Alternative name? Examples?

A

Each individual product in the portfolio has its own unique identity and brand image. AKA individual branding. Toyota/Lexus, Procter, Pampers, Duracell…

32
Q

Corporate branding? Alternative name? Examples?

A

Company name is applied to products and becomes the brand name. AKA company branding. Virgin, Disney…

33
Q

Own-label branding? Examples?

A

Retailers create their own brand name and identity for a range of products. Walmart (Sam’s Choice, Faded Glory, Life, Metro 7…)

34
Q

Manufacturer’s branding? Examples?

A

Producers establish the brand image of a product or a family of products, often under the company’s name. Levi’s, Coca-Cola, Mercedes-Benz…

35
Q

Glocalization?

A

Adapting global brands to local interests. McDonald’s menu changing per region

36
Q

Market myopia?

A

Businesses becoming complacent about their brand strategy

37
Q

Multi-brand strategy?

A

Developing two or more brands in the same category. Coca-Cola, Fanta, Sprite…

38
Q

Product cannibalization?

A

Brands from the same company competing with each other.

39
Q

Packaging should:

A

protect the product, look unique, display critical information, differentiate a product

40
Q

Internal methods of international marketing:

A

exporting, direct investment, e-commerce

41
Q

External methods of international marketing:

A

Joint ventures, strategic alliances, mergers and acquisitions, franchising, licensing

42
Q

Benefits to international marketing:

A
  • Increase customer base
  • Economies of scale
  • Increased brand recognition
  • Spread risks
  • Wider distribution channels
  • PLC extension
  • more profit