HR Flashcards

1
Q

Define human resource management.

A

The management function of deploying and developing people within an organization to meet business objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the 7 functions of human resource management?

A

Workforce planning (scheduling, right people in right groups, holidays..)

Recruitment and selection (hiring, weeding through to find the best people you can)

Training and development (relevant skills to do well in the workplace)

Performance management (appraisal of employees to give feedback and next steps)

Pay and remuneration (With the finance team, pay employees with whatever pay structure is used)

Discipline and grievances

Employee welfare (making sure that employees are thriving and motivated)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Define workforce planning.

A

The process of anticipating and meeting the organization’s current and future staffing needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Short-term vs. long-term HRM?

A

Short term HRM
Deals with existing and upcoming demands of an organization
E.g. replacing workers who are due to resign, retire, or go on maternity/paternity leave

Long term HRM
Prepare for human resource needs of the future
E.g. 2 years before HK Disneyland opened, the Walt Disney company recruited and trained employees for it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

5 Rs of poor workforce planning:

A

Recruitment
Resources
Reservations
Returns
Reputation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Demographic factors that affect workforce planning:

A

Net birth rate
Net migration rate
Retirement age
Biological women entering/returning to the workforce
Aging population

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Impact of aging population on HRM:

A

Increased dependent population, Changes in consumption patterns, changing labour mobility, changes in employment patterns

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Geographic vs. occupational mobility:

A

Geographical mobility:
The extent to which labour can move to different geographic locations based off of need

Occupational mobility:
The extent to which labour can be flexible in changing to different jobs (consider part-time work, which has increased to provide more flexibility)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

3 limitations on geographical mobility:

A

Ties to friends and family
Relocation costs
Fear of the unknown
Cost of living in a new area (e.g. BC)
Language and cultural differences

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

3 limitations on occupational mobility:

A

Attributes of the worker (education, qualifications, skills, experience, training)
Mature workers who tend to take less risks
Employees that are highly specialized
Discrimination from employers on factors such as age, gender, religion, or race

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

3 reasons why worker migration occurs:

A

Pay and remuneration
Employment opportunities
Seasonal factors
Domestic instability
Higher standard of living

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

3 advantages of teleworking/homeworking for employees?

A

More jobs
Suitable for family commitments
Flexible working hours
Little to no commuting, reducing time, money, and stress
Autonomy in decision making
Possible income tax allowances
Increasingly affordable for people due to lower costs of technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

3 disadvantages for teleworking/homeworking for employees?

A

Huge reliance on use and reliability of software and hardware (ICT, internet communication technology = IT)
Workers often exceed contracted working hours
Social isolation and boredom
Often less job security and trade union representation
Distractions at home
Lack of authentic training and career development opportunities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

3 Advantages of teleworking and homeworking for employers:

A

Reduced overheads from renting prime locations
Flexible and extended working hours for customers
Can adjust for peak and off-peak trade
Continuity of services from those hiring workers with dependents
Less absenteeism
Flexibility to deal with working time directives (laws)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

3 Disadvantages of teleworking for employers:

A

Set up costs can be very high
Recruitment processes must be tightly controlled to ensure employees are self-motivated and take initiative
Management, monitoring, and control and difficult
Tech breakdowns can cause major disruptions
Not always possible to set up do to lack of space of home or lack of security for sensitive data being held at home

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is dejobbing?

A

Shift toward gig work is called dejobbing (William Bridges, 1994)

17
Q

3 advantages of a gig economy?

A

Flexibility for workers, businesses, consumers
Flexibility of working for a variety of employers for stimulation
Lower costs for businesses
Contractors and freelance workers make extra income
More control of work-life balance theoretically

18
Q

3 limitations of a gig economy?

A

Lack of regular income levels, job security, and fringe benefits for workers
Lack of clear professional career path or social support from the workplace
Independent contractors are expected to file their own tax returns, which is bureaucratic
Burnout is common with multiple jobs or contracts
Risk to a firm’s reputation if outsourced freelancers provide poor quality services

19
Q

4 main reasons for resistance to change in the workplace?

A

Self-interest, low tolerance, misinformation, different POVs

20
Q

4 strategies to reduce resistance to change?

A

Education and communication
Participation and involvement
Facilitation and support
Manipulation and co-option
Carrot/stick