Marketing lesson 1 - 4 Flashcards

1
Q

Elements of normative level of a company

A

Before considering how a corporation can be led successfully, we should consider a more fundamental question – in what direction should a corporation be led. What is its meaningful mission, its added-value purpose? Which fundamental business principles should it choose to adhere to? What measures can be taken to help a corporation achieve an acceptable normative orientation?

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2
Q

Explain the two dimensions of reasonable practice.

A

Dispositional knowledge consists of instrumental knowledge (“know-how”) for the realization of given purposes, without offering “know-what” and “know- why” regarding the justification of those purposes.

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3
Q

Explain dispositional knowledge

A

Dispositional knowledge, as the term suggests, is a disposition, or a propensity, to behave in certain ways in certain conditions. Although Smith may not now be thinking of his home address, he certainly knows it in the sense that, if one were to ask him…

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4
Q

Explain Platon

Origin, born and died, occupation

A

Born 424/423 BC in Athens, Greece

Died 348/347 BC (age c. 80) Athens, Greece

Ancient Greek philosophy

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5
Q

Teacher and student of Platon

A

He is widely considered as one of the most important and influential individuals in human history,[3] and the pivotal figure in the history of Ancient Greek and Western philosophy, along with his teacher, Socrates, and his most famous student, Aristotle.

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6
Q

central and important

She played a … role in the civil rights movement.

Because immigrants do jobs that many people do not want to do, they play a … role in the economy.

A

central and important

She played a pivotal role in the civil rights movement.

Because immigrants do jobs that many people do not want to do, they play a pivotal role in the economy.

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7
Q

What is important to explain to students when I tell the story of Platon’s Allegory of the cave?

A

To explain them the reason of the story linked to strategic marketing.

A company has to show, by asking questions (socrates methode) and reasoning, that the defined vision, mission, core values lead to a prosperus future. Employees will never leave the cave if they do not believe there is a better future

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8
Q

Explain the different levels of the allegory of the cave.

A

Imprissonment in the cave

Departure from the cave

Return to the cave

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9
Q

What happend in the imprisonment in the cave?

A

Plato begins by having Socrates ask Glaucon to imagine a cave where people have been imprisoned from childhood, but not from birth. These prisoners are chained so that their legs and necks are fixed, forcing them to gaze at the wall in front of them and not to look around at the cave, each other, or themselves. Behind the prisoners is a fire, and between the fire and the prisoners is a raised walkway with a low wall, behind which people walk carrying objects or puppets “of men and other living things”. The people walk behind the wall so their bodies do not cast shadows for the prisoners to see, but the objects they carry do (“just as puppet showmen have screens in front of them at which they work their puppets”. The prisoners cannot see any of what is happening behind them, they are only able to see the shadows cast upon the cave wall in front of them. The sounds of the people talking echo off the walls, and the prisoners believe these sounds come from the shadows.

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10
Q

What happend in the department of the cave?

A

Plato then supposes that one prisoner is freed. This prisoner would look around and see the fire. The light would hurt his eyes and make it difficult for him to see the objects casting the shadows. If he were told that what he is seeing is real instead of the other version of reality he sees on the wall, he would not believe it. In his pain, Plato continues, the freed prisoner would turn away and run back to what he is accustomed to (that is, the shadows of the carried objects). He writes “… it would hurt his eyes, and he would escape by turning away to the things which he was able to look at, and these he would believe to be clearer than what was being shown to him.”

Plato continues: “Suppose… that someone should drag him… by force, up the rough ascent, the steep way up, and never stop until he could drag him out into the light of the sun.” The prisoner would be angry and in pain, and this would only worsen when the radiant light of the sun overwhelms his eyes and blinds him.

“Slowly, his eyes adjust to the light of the sun. First he can see only shadows. Gradually he can see the reflections of people and things in water and then later see the people and things themselves. Eventually, he is able to look at the stars and moon at night until finally he can look upon the sun itself.” Only after he can look straight at the sun “is he able to reason about it” and what it is.

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11
Q

What happend in the return to the cave?

A

Plato continues, saying that the freed prisoner would think that the world outside the cave was superior to the world he experienced in the cave and attempt to share this with the prisoners remaining in the cave attempting to bring them onto the journey he had just endured; “he would bless himself for the change, and pity [the other prisoners]” and would want to bring his fellow cave dwellers out of the cave and into the sunlight.

The returning prisoner, whose eyes have become accustomed to the sunlight, would be blind when he re-enters the cave, just as he was when he was first exposed to the sun. The prisoners, according to Plato, would infer from the returning man’s blindness that the journey out of the cave had harmed him and that they should not undertake a similar journey. Plato concludes that the prisoners, if they were able, would therefore reach out and kill anyone who attempted to drag them out of the cave.

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12
Q

Explain corporate identity

A

Corporate identity is how your business presents itself to the outside world. Although internal culture and values are integral to shaping company identity, the corporate identity definition applies to a company’s visual assets and brand design.

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13
Q

What are the elements of the corporate identity?

A

Corporate culture

Corporate communication

Corporate behaviour

Corporate design

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14
Q

Explain corporate culture

A

Corporate culture refers to the beliefs and behaviors that determine how a company’s employees and management interact.

Corporate culture is also influenced by national cultures and traditions, economic trends, international trade, company size, and products.

Corporate cultures, whether shaped intentionally or grown organically, reach to the core of a company’s ideology and practice, and affect every aspect of a business.

https://www.investopedia.com/terms/c/corporate-culture.asp

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15
Q

What are the six components of a great corporate culture (according to Harvard)?

A
  1. Vision
  2. Values
  3. Practices
  4. People
  5. Narrative
  6. Place
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16
Q

Explain vision, what is it for?

A
  1. Vision: A great culture starts with a vision or mission statement. These simple turns of phrase guide a company’s values and provide it with purpose. That purpose, in turn, orients every decision employees make. When they are deeply authentic and prominently displayed, good vision statements can even help orient customers, suppliers, and other stakeholders.
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17
Q

Explain values

A
  1. Values: A company’s values are the core of its culture. While a vision articulates a company’s purpose, values offer a set of guidelines on the behaviors and mindsets needed to achieve that vision.
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18
Q

Explain practices

A

Practices: Of course, values are of little importance unless they are enshrined in a company’s practices. If an organization professes, “people are our greatest asset,” it should also be ready to invest in people in visible ways.

And whatever an organization’s values, they must be reinforced in review criteria and promotion policies, and baked into the operating principles of daily life in the firm.

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19
Q

Explain people

A

People: No company can build a coherent culture without people who either share its core values or possess the willingness and ability to embrace those values. That’s why the greatest firms in the world also have some of the most stringent recruiting policies.

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20
Q

Explain narrative

A

Any organization has a unique history — a unique story. And the ability to unearth that history and craft it into a narrative is a core element of culture creation. The elements of that narrative can be formal — like Coca-Cola, which dedicated an enormous resource to celebrating its heritage and even has a World of Coke museum in Atlanta — or informal, like those stories about how Steve Jobs’ early fascination with calligraphy shaped the aesthetically oriented culture at Apple. But they are more powerful when identified, shaped, and retold as a part of a firm’s ongoing culture.

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21
Q

Explain place

A

Certain cities and countries have local cultures that may reinforce or contradict the culture a firm is trying to create. Place — whether geography, architecture, or aesthetic design — impacts the values and behaviors of people in a workplace.

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22
Q

Explain corporate image

A

The way in which a company is seen and understood by people in general

create/build/have a corporate image Some companies understand that becoming more energy-efficient can help them to create a good corporate image, which in turn can helptheir profits.

Developing the right corporate image can be crucial to success.

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23
Q

Who was Artemisia Gentileschi

Origin, born and died, art epoche, art style, why famous?

A

Artemisia Lomi or Artemisia Gentileschi; July 8, 1593 – c. 1656) was an Italian Baroque painter.

Gentileschi is considered among the most accomplished seventeenth-century artists, initially working in the style of Caravaggio.

She was producing professional work by the age of fifteen.

In an era when women had few opportunities to pursue artistic training or work as professional artists,

Gentileschi was the first woman to become a member of the Accademia di Arte del Disegno in Florence and she had an international clientele.

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24
Q

Who is it?

A

Artemisia Gentileschi

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25
Q

Name of picture and artist.

A

Madonna with child

Artemisia Gentileschi

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26
Q

Explain the charateristics of Carvaggio style

A

Caravaggio employed close physical observation with a dramatic use of chiaroscuro that came to be known as tenebrism. He made the technique a dominant stylistic element, transfixing subjects in bright shafts of light and darkening shadows. Caravaggio vividly expressed crucial moments and scenes, often featuring violent struggles, torture, and death.

27
Q

Who was Michelangelo Merisi

Origin, born and died, characteristics

A

Born 29 September 1571

Milan, Duchy of Milan, Spanish Empire

Died18 July 1610 (aged 38)

Porto Ercole, State of the Presidi, Spanish Empire

Carvaggio style

Movement: Baroque

28
Q

In which artists can the caravaggio style being seen?

A

His influence can be seen directly or indirectly in the work of Peter Paul Rubens, Jusepe de Ribera, Gian Lorenzo Bernini, and Rembrandt. Artists heavily under his influence were called the “Caravaggisti” (or “Caravagesques”), as well as tenebrists or tenebrosi (“shadowists”).

29
Q

Artist and name of picture

A

Cupid the winner (Amor der Gewinner)

Caravaggio

30
Q

Artist and name of picture

A

The beheading of St. John 1608, Carvaggio, St. Johns Cathedral Valetta, Malta

31
Q

Artist and name of picture

A

St. Jerome writing 1605, Carvaggio

32
Q

What is marketing (value creating)?

A

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

33
Q

What is marketing (definition customer sastisfaction)?

A

Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably.

34
Q

Alexander the Great (achievments)

A

In 334 BC he invaded the Achaemenid Empire (Persian Empire) and began a series of campaigns that lasted 10 years. Following his conquest of Asia Minor (modern-day Turkey), Alexander broke the power of Persia in a series of decisive battles, including those at Issus and Gaugamela. He subsequently overthrew King Darius III and conquered the Achaemenid Empire in its entirety.[b] At that point, his empire stretched from the Adriatic Sea to the Indus River. Alexander endeavored to reach the “ends of the world and the Great Outer Sea” and invaded India in 326 BC, achieving an important victory over King Porus at the Battle of the Hydaspes. He eventually turned back at the Beas River due to the demand of his homesick troops, dying in Babylon in 323 BC; the city he planned to establish as his capital. He did not manage to execute a series of planned campaigns that would have begun with an invasion of Arabia. In the years following his death, a series of civil wars tore his empire apart.

He founded more than twenty cities that bore his name, most notably Alexandria in Egypt.

35
Q

an order, especially one given by a soldier:

You will run forward at (= when you hear) my …..

When I give the ….., fire!

He hated being in the army because he had to obey …..

A

an order, especially one given by a soldier:

You will run forward at (= when you hear) my command.

When I give the command, fire!

He hated being in the army because he had to obey commands.

36
Q

control over someone or something and responsibility for him, her, or it:

Colonel Sailing has ….. over/is … ….. of the Guards Regiment.

Lee took ….. of the Confederate Army in 1862.

The soldiers were under the ….. of a tough sergeant major.

A

control over someone or something and responsibility for him, her, or it:

Colonel Sailing has command over/is in command of the Guards Regiment.

Lee took command of the Confederate Army in 1862.

The soldiers were under the command of a tough sergeant major.

37
Q

strategy

A

army commmand

stratos = army

agein = command / lead

38
Q

having no equal; better than any other of the same type:

The museum boasts an …… collection of French porcelain.

A

unrivaled

having no equal; better than any other of the same type:

The museum boasts an unrivaled collection of French porcelain.

39
Q

having no equal; better than any others:

…. beauty

A

unrivaled

having no equal; better than any others:

unrivaled beauty

40
Q

interested or excited talk about a new product, an event, or a person:

To create a …. that will spread to potential customers, the product itself should really excite the users.

A

buzz

interested or excited talk about a new product, an event, or a person:

To create a buzz that will spread to potential customers, the product itself should really excite the users.

41
Q

to give up something that is valuable to you in order to help another person:

Many women ….. interesting careers for their families.

A

to give up something that is valuable to you in order to help another person:

Many women sacrifice interesting careers for their families.

42
Q

He’s the world’s best tennis player but he’s …. everything else in his life for it.

He has …. his personal life for the sake of celebrity.

A

He’s the world’s best tennis player but he’s sacrificed everything else in his life for it.

He has sacrificed his personal life for the sake of celebrity.

43
Q

the act of giving up something that is valuable to you in order to help someone else:

We had to make ….. in order to pay for our children’s education.

They cared for their disabled son for 27 years, at great personal ….

A

the act of giving up something that is valuable to you in order to help someone else:

We had to make sacrifices in order to pay for our children’s education.

They cared for their disabled son for 27 years, at great personal sacrifice.

44
Q

the process of putting together the parts of a machine or structure:

Full …… instructions are provided with these easy-to-build desk units.

car ….

A

the process of putting together the parts of a machine or structure:

Full assembly instructions are provided with these easy-to-build desk units.

car assembly

45
Q

short and clear, expressing what needs to be said without unnecessary words:

Make your answers clear and ….

A

short and clear, expressing what needs to be said without unnecessary words:

Make your answers clear and concise.

46
Q

in a short and clear way that expresses what needs to be said without unnecessary words:

The information was presented clearly and …..

A

in a short and clear way that expresses what needs to be said without unnecessary words:

The information was presented clearly and concisely.

47
Q

the quality of being short and clear, and expressing what needs to be said without unnecessary words:

The letters were edited for clarity and ….

He told the story with admirable ….

A

the quality of being short and clear, and expressing what needs to be said without unnecessary words:

The letters were edited for clarity and conciseness.

He told the story with admirable conciseness.

48
Q

using too many words and therefore boring or difficult to read or listen to (formal)

The author’s …. style has done nothing to encourage sales of the book.

A

using too many words and therefore boring or difficult to read or listen to:

The author’s prolix style has done nothing to encourage sales of the book.

49
Q

to have as a plan or purpose:

[+ to infinitive] We intend to go to Australia next year.

Somehow I offended him, which wasn’t what I’d ….

A

to have as a plan or purpose:

[+ to infinitive] We intend to go to Australia next year.

Somehow I offended him, which wasn’t what I’d intended.

50
Q

The president has announced she does not ….. to stand for re-election.

I made a promise to you and I ….. to keep it.

A

The president has announced she does not intend to stand for re-election.

I made a promise to you and I intend to keep it.

51
Q

to become known or develop as a result of something:

New business opportunities will ….. with advances in technology.

A

to become known or develop as a result of something:

New business opportunities will emerge with advances in technology.

52
Q

to appear by coming out of something or out from behind something:

The runway lights flashed on, and the first models ….. from behind the stage set.

A

to appear by coming out of something or out from behind something:

The runway lights flashed on, and the first models emerged from behind the stage set.

53
Q

3 strategy types according to film

A

intended strategy

emerged strategy

realized strategy

54
Q

What Is the Socratic Method?

A

The Socratic method is named after Greek philosopher Socrates who taught students by asking question after question. Socrates sought to expose contradictions in the students’ thoughts and ideas to then guide them to solid, tenable conclusions. The method is still popular in legal classrooms today.

55
Q

What are the 6 types of socratic questions?

A
  1. Clarifying thinking and understanding
  2. Challenging assumptions
  3. Examine evidence & rationale
  4. Considering alternative perspectives
  5. Considering implications & consequences
  6. Meta questions
56
Q

To which type of socratic questions belong the two sentences?

  1. Why do you think I asked that question?
  2. Why do you say that?
A
  1. Meta questions
  2. Examining evidence & rationale.
57
Q

To which type of socratic questions belong the two sentences?

  1. Is that always the case?
  2. Can you give me an example?
A
  1. Challening assumptions
  2. Clarifying thinking & understanding
58
Q

To which type of socratic questions belong the two sentences?

  1. Are they any alternatives?
  2. What are the implications & consequences?
A
  1. Considering alternative perspectives
  2. Considering implications & consequences
59
Q

What are positional goods?

A

Positional goods are goods and services that people value because of their limited supply, and because they convey a high relative standing within society. Positional goods may include brand-name luxury handbags, a custom Feadship motor yacht, or front-row tickets to the Super Bowl.

60
Q

Mention the four key takeaways of positional goods.

A

KEY TAKEAWAYS

Positional goods are goods that project exclusivity and distinguish their owners from others by placing them into a select or favored group.

Positional goods derive their value by catering to a select group.

Positional goods would lose market share and value if they attempted to cater to the masses.

Examples of positional goods are luxury brand names such as Louis Vuitton, Prada, and Burberry.

61
Q

Explain, why I have chosen the picture “Madonna with child” and why Artemisia Gentileschi.

A
  1. The picture Madonna with child will introduce the next hotel concept.
  2. Before we look at the hotel concept I would like to spend some moments with intepreting the drawing of Madonna with child. What do you see? Can you inteprete the picture, the scences. What wanted Artemisia Gentileschi show with these picture?
  3. Why Artemisia Gentileschi? In those days it was uncommen being a female artist and having with 15 years an international clientele. She is for me a symbol of a strong woman who followed her intuition and dreams.
62
Q

(a place that gives) protection or shelter from danger, trouble, unhappiness, etc.:

These people are seeking/taking ….. from persecution.

The climbers slept in a mountain ….

A

Refuge

(a place that gives) protection or shelter from danger, trouble, unhappiness, etc.:

These people are seeking/taking refuge from persecution.

The climbers slept in a mountain refuge.

63
Q

a person who has escaped from their own country for political, religious, or economic reasons or because of a war:

Thousands of …. fled across the border.

A

Refugee

a person who has escaped from their own country for political, religious, or economic reasons or because of a war:

Thousands of refugees fled across the border.

64
Q

a place where people who have escaped their own country can live, usually in badconditions and only expecting to stay for a limited time

A

Refugee camp