Marketing Flashcards

1
Q

What is Quantitative data?

A

Data that can be expressed as a number or can be quantified
(Number & statistics)

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2
Q

What is Qualitative data?

A

Information that can’t be expressed as a number
(Words, objects, pictures, observations and symbols)

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3
Q

What is Unique Selling Proposition (USP)

A

Is the essence of what makes your product or service better than competitors

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4
Q

Why are brand images important?

A

It’s important as it can create credibility and customer loyalty for your company
(Trustworthy/good impression)

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5
Q

What is a channel of distribution?

A

The process that a product or service takes in order to be sent from the manufacturer to the customer

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6
Q

Channels of Distribution

A

Direct - where the company sells the product directly to the consumer

Indirect - producers/manufacturers sells to wholesaler, to retailer then consumer

Hybrid - Use of both direct channels and indirect channels

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7
Q

What are the Methods of promotion?

A

Advertising - attracting new customers through advertisements

Special offers - a product or service offered at a low price to encourage people to buy or use another product or service

Sponsorship - a company/business pays to be associated with a project or program

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8
Q

Ways to segment the market

A

Gender
Location
Age
Income

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9
Q

Why is market research important?

A

It gathers valuable information about the company’s target market and industry

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10
Q

Types of primary research

A

Questionaires

Interviews

Focus groups

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11
Q

Types of secondary research

A

Market reports

Government publications

Articles

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12
Q

Pricing strategies

A

Price penetration - where the firm charges a new product at a very low price to attract customers

Loss leader pricing - when the price of a product is set below cost. Firm doesn’t make profit on it, but the customers will buy other products aswell

Price skimming - where firms charge a high price for a product to begin with as they know there will be a high demand

Competitive pricing - where the firm has to charge similar prices to other firms

Cost-plus pricing - the firm works out the total cost of making the product, and then adds on a certain amount depending on how much profit they want to make.

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13
Q

Factors affecting price

A

Internal: aims and objectives
Internal costs
Marketing mix

External: Nature of the Market
Competitive market
All costs

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