Marketing Flashcards

1
Q

Marketing

A

finding the needs of customers and then demonstrating how the business will meet those needs to increase sales

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2
Q

market research

A

collecting data on consumer habits to help marketing decision making

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3
Q

target market

A

the group of customers who the business will try to aim its products

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4
Q

primary research

A

data collected first hand often ( like a survey , trials , questionaires , can be very expensive yet very specific to a business )

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5
Q

secondary research

A

collecting existing data from magazines ( like a website , census data , the internet , cheap yet is not specific to a business )

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6
Q

questionnaire

A

a question sheet filled out by a potential customer

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7
Q

interview

A

a question sheet filled out by the person conducting the interview

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8
Q

trials

A

product trials are used to test whether customers will buy a product

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9
Q

focus group

A

a selected small group of customers who give their opinions of a product

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10
Q

census data

A

data collected on an entire population by a government every 10 years on their income and occupation

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11
Q

internal data

A

data already in a business

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12
Q

qualitative data

A

data based on customer opinions

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13
Q

quantitative data

A

data collected on a measurable based facts or numbers . easier to analyse

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14
Q

market segmentation

A

splitting the product into parts /segments like income age gender occupation

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15
Q

4ps

A

PRODUCT
PRICE
PLACE
PROMOTION

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16
Q

competitor pricing

A

price is set on based on priced charged by similar product

17
Q

cost plus pricing

A

price is set by adding a percentage of profit to the total costs of making the product

18
Q

penetration pricing

A

when a price is set lower than the competitor business usually to help break into the market

19
Q

skimming pricing

A

charging a high price for a new product which is more advanced than that if the competition ( makes product seem luxuary and worth while buying )

20
Q

promotional pricing

A

prices are reduced to boost sales or sell off old stock

21
Q

innovation

A

the improvment of an original idea

22
Q

deisgn

A

The look of the product or service

23
Q

invention

A

the introduction of a totally new product or feature

24
Q

research and development

A

used to help introduce both new and existing products. research can be testing new products in a lab or conducting research with customers

25
Q

product life cycle

A

The life of a product shown as a graph ( introduction , growth , maturity and decline )

26
Q

introduction

A

when a product has launched into the market

27
Q

growth

A

sales of a product are growing as it is becoming more well known

28
Q

maturity

A

sales have reached their peak

29
Q

decline

A

sales of the product are now falling , customers switch to new products

30
Q

physical distribution

A

goods or services sold in a physical presence like a shop or stall

31
Q

digital distribution channel

A

selling goods or service online like a website

32
Q

points of sale promotion

A

promotions such as price reductions , loss leaders , competitions or free samples to gain more sales

33
Q

loss leaders

A

products are sold at a loss to attract customers to a business , where they are more likely to spend more money on additional things

34
Q

advertising campaign

A

a series of ads often used by media

35
Q

advertising media

A

methods a business can use to advertise ( instagram , websites , tv , radio , newspapers )

36
Q

print media

A

newspapers , bill boards , leaflets . physical ads

37
Q

market data

A

information that can help marketing decisions such as market share changes in demand and effects promotions

38
Q

market share

A

percentage of a market a business controls