Marketing Flashcards

1
Q

Marketing MIX

A

Product- This is the actual product/service that customers pays for.
Price-This is the amount a customer is prepared to pay for a good or service
Promotion- This is the way in which an organisation make consumers aware of their goods/services and then persuades them to buy it
Place-This is where the business sells it goods and services to the customer ,where the customers can buy the product Ex, in-store or online(e-commerce)

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2
Q

Pricing Strategies

A

Competition – Should the business charge the same price for competitors or adopt its own pricing strategies
Quality – Does the product you are selling reflect the quality
Image- Businesses will set the price depending on the product price range example Competitive Pricing, Premium Prices, Low Pricing
production cost – Business will charge more than they paid for during making
profit per unit – Business will sell their products at an amount they can make a decent profit on

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3
Q

Factors to consider when considering the PRICE

A
  • How much is ost to make the product
  • Check what competitors have priced it at
  • Which market segmentation/type of customers are you selling to
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4
Q

Factors to consider when selecting a location

A

-Transport Links
Most companies will want to be close to public transport, so customers and staff can get there easily
-Parking Facilities
If you have parking facilities you can pull more customers than your competitors as they may not have one
-Environmental Impact
Business needs to avoid doing harm to the environment where possible
eg. not cut down trees to build premises
-Competition nearby
If competition is nearby you may benefit from their existing customer
-Close to customers/Population
It will impact the number of customers and the ability to hire staff
-Cost of premises
Cheap premises might be in a bad area

-Close to suppliers

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5
Q

Selling to Different places

A

Is a business decides that a physical place is not suitable for their product or not pulling enough sale then they may decide to sell online. This is called
e-commerce(Electronic commerce)
-Using e-commerce give business access to customers all over the world.
-This is knows as being able to reach a target market/market share.

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6
Q

Advantages to Business doing e-commerce

A
  • Product info can be updated and accessed easily
  • Cost Effective and open 24/7
  • You get increased brand recognition advantages( higher sales)
  • Business don’t necessarily have to pay for premises
  • More environmentally friendly
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7
Q

Advantages to Customers buying online

A

-Customers worldwide can be targeted
-Customer can buy online 24/7 from anywhere they want
-Online discount can be given(Customer get more value for money)
Stock availability can be checked before buying resulting in no late delivery
-3D views on product can be seen

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8
Q

Disadvantages to Business doing e-commerce

A

-Employees would need training to maintain website/apps resulting in more costs
-Packing and distribution can be very expensive
Businesses will often be reliant of a 3rd party carrier to complete distribution
-Market research need to be very detailed to the meet the needs of customers

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9
Q

Disadvantages to Customer buying online

A
  • Goods can’t be seen or handle before purchase
  • Customers might not want to give details to business
  • Technical problems while ordering
  • No personal contact to business
  • Inconvenient to return products/may get damaged in trasnport
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10
Q

Distribution

A

Businesses decide how to physically get the product to the customer

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11
Q

Things to consider when selecting a distribution method

A
  • How much products can be transported
  • Location
  • Price
  • Time
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12
Q

Distribution Methods

A

Plane
Train
Van-Car
Boat

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13
Q

Air Distribution Advantages and Disadvantages

A
Advantages- 
-Can be transported across the world 
- Large amount of small things can be transported
Disadvantages-
-not a door-to door service
-expensive
-Large items can't be transported
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14
Q

Rail Advantages and Disadvantages

A

Advantages-

  • Large products can be transported
  • Large quantity can be transported

Disadvantages-

  • No train station at location
  • No door-to-door service
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15
Q

Road Distribution Advantages and Disadvantages

A

Advantages-

  • Cheaper than others
  • Delivery is often quick
  • Door-to-door service

Disadvantages-

  • Not environmentally friendly
  • Difficult to transport large product
  • Roadwork can cause lates
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16
Q

Sea Advantages and Disadvantages

A

Advantages-
Large products can be transported
Over the world distribution

Disadvantages-

  • Time consuming
  • Not door-to-door service
17
Q

Sale Promotion ways

A

Special Offers Deals(2 4 1, BOGOF,)- In order to entice customers to buy the product

Free Samples- Business offer free sample as form of promotion to potential customer to try the product and hope they would enjoy it and make a purchase.

Loyalty Card-Customers can scan these as they shop and build “points” with the business which is later exchanged for voucher, or the card may instantly produce a discount

18
Q

Methods of Advertising

A

Broadcast Media(Tv and Radio)
Benefits: Disadvantages:
-Large target audience -Tv commercial most expensive
-Sound and images(TV) way of advertising
-Give them a lot info in 30 sec -Streaming people fast forward
commercial commercials
-many go in a break during
commercial
Print MEDIA(Newspapers and magazines)
Advantages: Disadvantage:
-More cost effective than broadcast -Often mostly black and white
-Target both local and national customers -Decline in sales of print media as
-Can look back lots of info is now online
SOCIAL MEDIA/apps
Advantages: Disadvantage:
-Can use on the go -you need a phone(expensive)
-Can often use free-wifi in public area - Can be high cost to design app
to be customer frienly

19
Q

Ethical Marketing

A

No matter which way you advertise your advert need to be ethical
-This means that the advert is fair and not misleading or offensive to consumer
-Businesses can do this by abiding advertising controls
EXAMPLE OF ETHICAL MARKETING
-Cigarettes are now covered up
-Not using skinny models all the time

20
Q

What is the importance of ethical marketing

A
  • Creates a responsible reputation which encourages sales
  • Attract consumers by developing trust which encourages loyal customers
  • Promotes a green image, which may attract customers to the shop with an organisation which is ethical over competitors who are not not ethical
21
Q

Technology in marketing

A

The marketing department will often use technology to help them with their roles(product,price,place,promotion)
Ex.
-specialist software-Use specialist software to produce a quality product
-top of the range hardware- To help them achieve their goals faster
-access and control of social media- Help them advertise easier
-apps- Lets them have multiple advertising methods