Market research methods and use Flashcards

1
Q

list the two types of market research?

A
  • primary research
  • secondary research
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2
Q

what is primary research?

A

data gathered by the person

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3
Q

what is secondary research?

A

data gathered before, by this business or other businesses

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4
Q

what are the two types of primary research?

A
  • internal
  • external
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5
Q

what are the two types of secondary research?

A
  • internal
  • external
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6
Q

what are two internal examples of primary research?

A
  • data sales of products for the business
  • customer data held on database
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7
Q

what are two external examples of primary research?

A
  • questionnaires and surveys
  • interviews
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8
Q

what are two internal examples of secondary research?

A
  • reports from sales
  • previous market research
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9
Q

what are two external examples of secondary research?

A
  • websites
  • books and newspapers
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10
Q

what is qualitative data?

A

subjective data, open ended. such as preferences and opinions

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11
Q

what is quantitative data?

A

data expressed with numbers, normally used in graphs. such as ratings

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12
Q

list 2 advantages of quantitative research

A
  • easy to analyse
  • reduces bias
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13
Q

list 2 disadvantages of quantitative research

A
  • limited flexibility, doesn’t allow participants to fully express themselves
  • concentrated on numbers, overlook emotions
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14
Q

list 2 advantages of qualitative research

A
  • capture emotions
  • provides detailed reasoning
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15
Q

list 2 disadvantages of qualitative research

A
  • time consuming
  • influenced by personal biases
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16
Q

what is validity?

A

ensuring data is accurate by using original sources

17
Q

what is reliability?

A

refers to consistency of results gained