Market Research - Chapter 16 Flashcards

1
Q

What is the Marketing Mix? And what are the 4P’s?

A

The Marketing Mix is a combination of four elements that can help a business market it’s products or services to its target market.
The 4 elements of the Marketing Mix (4 P’s) are:
1. Product
2. Price
3. Place
4. Promotion

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2
Q

What is 1. Product?

A

A product is the actual item provided to meet customers’ needs.
This includes:
1. Design
2. Product Life Cycle
3. Branding
4. Unique Selling Point (USP)

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3
Q

What is the product lifecycle?

A

The product lifecycle is the different stages that a product goes through from the time it is launched until it is taken off the market.

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4
Q

Draw the Product Lifecycle Diagram.

A
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5
Q

What are the 5 stages of the Product Life Cycle.

A

The five stages of theproduct lifecycle are:
1. Introduction – the new product is launched. Sales will be slow until consumers become familiar with it.
2. Growth – sales increase rapidly as more consumers learn about the product.
3. Maturity – sales growth increases at a slower pace and may start to level off, often due to competitors entering the market.
4. Saturation – sales reach their peak because there are many competitors and most consumers in the target market have the product already.
5. Decline – sales fall due to changes in taste / fashion or the introduction of a new and improved product.

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6
Q

What is a USP (Unique Selling Point)?

A

The USP is what makes the product different from the competition and is highlighted to encourage people to buy the product.

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7
Q

What is 2. Price?

A

The price refers to the amount of money a seller charges a customer for a product or service.
The price charged depends on:
1. Cost of making the product
2. Stage of product life cycle
3. Competitor’s prices
4. Target market

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8
Q

What is cost-plus pricing?

A

Cost-Plus Pricing: takes the cost to make the product and adds a percentage of profit on to get the final cost of the item for customers.

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9
Q

What is loss leaders?

A

Loss Leaders: selling a product below the cost it takes to make it in order to attract customers.

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10
Q

What is premium pricing?

A

Premium Pricing: charging a permanently high price to give the impression of luxury.

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11
Q

What is penetration pricing?

A

Penetration Pricing: charging a low price when a product is first introduced to encourage sales but increasing the price once sales have reached a certain level.

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12
Q

What is 3. Place?

A

Place refers to where customers will buy the product and the channel of distribution used to get the product to its location.

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13
Q

What are channels of distribution?

A

Channels of Distribution refers to the way in which the product gets to from the manufacturer to the consumer.

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14
Q

What is a department store?

A

A department store is a type of retailer that sells a wide range of products in different departments under the one roof e.g. Brown Thomas

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15
Q

What is a chain store?

A

A chain store is a type of retailer that usually specialises in a type of product and has many different branches throughout the country e.g Easons

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16
Q

What is a supermarket?

A

A supermarket sells a wide range of products such as food, drinks and toiletries e.g SuperValu

17
Q

What is a discount retailer?

A

A discount retailer sells products at a reduced price e.g Dealz

18
Q

What is a franchise?

A

A franchise is a business that uses a well known brand name e.g Subway

19
Q

What is an independent retailer?

A

Independent retailers are small businesses that are usually owned by a sole trader e.g. triangle coffee shop

20
Q

What are online retailers?

A

Online retailers are shops that sell on the internet. Some online retailers sell both in store and online. E.g. Adidas

21
Q

What is 4. Promotion?

A

Promotion means making customers aware of the product or brand in order to increase sales and create brand loyalty.

22
Q

What is brand loyalty?

A

Brand loyalty is when a customer will buy your brand over another similar product e.g. buying an iPhone over a Samsung phone.

23
Q

What is advertising?

A

Advertising involves communicating with the public to let them know about a product and get them interested in buying it e.g online adverts

24
Q

What is sales promotion?

A

Sales promotion involves offering incentives to customers in order to attract them to buy a product e.g free samples

25
Q

What is social media promotion?

A

Many businesses use social media to promote their product to potential customers e.g Instagram

26
Q

What is celebrity endorsement?

A

Businesses pay celebrities to promote their products by wearing them or appearing in an advert for the product e.g David Beckham and H&M