market research Flashcards
define product orientation
inward looking approach to new product development focusing on what products can be made and the production
define market orientation
outward looking approach focusing on what products the consumers want
define market research
the collection and analysis of data and info to inform a business about its market
what is data collected and analysed used for?
identify and anticipate customer needs and wants
quantity likely demanded
insight into customer behaviour
define primary research
collection of first hand data that did not exist before
give examples of primary research
focus groups
surveys
interviews
define secondary research
research that had already been found by another organisation already exisiting
give examples of secondary research
social media
government reports
newspapers