market research Flashcards

1
Q

define product orientation

A

inward looking approach to new product development focusing on what products can be made and the production

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2
Q

define market orientation

A

outward looking approach focusing on what products the consumers want

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3
Q

define market research

A

the collection and analysis of data and info to inform a business about its market

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4
Q

what is data collected and analysed used for?

A

identify and anticipate customer needs and wants
quantity likely demanded
insight into customer behaviour

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5
Q

define primary research

A

collection of first hand data that did not exist before

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6
Q

give examples of primary research

A

focus groups
surveys
interviews

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7
Q

define secondary research

A

research that had already been found by another organisation already exisiting

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8
Q

give examples of secondary research

A

social media
government reports
newspapers

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