Market Environment Flashcards

1
Q

Characteristics

A

Refers to challenges and influences from immediately outside of a business

Also known as operational environment

Can’t be controlled, only influenced to a certain extent

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2
Q

Components

A
The market 
Suppliers
Intermediaries 
Competitors 
Other organizations 
Opportunities and threats
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3
Q

THE MARKET

A

Refers to consumers who buy goods and services a business has to offer

Consumers can be private persons or other businesses

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4
Q

SUPPLIERS

A

Provides the resources needed by a business to produce goods and services

Suppliers can be business or individuals

Competition is tough between suppliers

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5
Q

INTERMEDIARIES

A

Also known as agents

Act on behalf of a business to bring goods and services to consumers

Can earn commission on the goods they sell

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6
Q

COMPETITORS

A

Businesses that offer the same or similar goods and services to consumers

Compete for the same market

Businesses must focus on their own strengths to beat competitors

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7
Q

Advantages of competitors

A

A greater variety of Goods and services

Lower prices

Improves quality of goods and services

Better marketing

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8
Q

OPPORTUNITIES AND THREATS

A

Arise from outside of a business

Cant be controlled

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9
Q

What are opportunities

A

A trend that has a positive effect on a business

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10
Q

What are threats

A

A trend that has a negative effect on a business

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11
Q

Opportunities and threats can arise from:

A

Change in legislation or new legislation

Competitors entering or exiting a market

A gap that suddenly appears in the market

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12
Q

Who controls the market environment

A

Consumers

Competitors

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