marco island games Flashcards
- Other than paying bills, the self-service feature on Comcast.com allows for customers to do these 3 items.
a. Add/remove services, Obtain troubleshooting help, Install service using a SIK: Account Preferences; username and password changes; cancel appointments.
- Mathematically, this is the number of items the base is multiplied by itself.
a. Exponent
- The state of electrical current in a circuit when polarity is periodically reversed.
a. Alternating Current
- What is another name for star wiring configuration? (each outlet is fed directly from a central location)
a. Homerun wiring configuration
- A term for calls that originate and terminate in the same local access and transport area. (for example, 281-xxx-xxxx calls 281-xxx-xxxx)
a. Intra-LATA
- This company launched dual-tone multi-frequency signaling under this registered trademark.
a. Western Electric under Touch-Tone Dialing trademark
- This telephone line, which is dedicated to a specific subscriber, sends signals through the system based on a subscriber making and receiving calls.
a. Subscriber line
- An X1 feature allowing customers to stream both live TV and On Demand programs within their home network.
a. IP Streaming on X1
- The set-top box records 4 programs while watching a 5th.
a. XG1
- This App lets customers have access to their scheduled appointments on both their mobile devices and X1 Apps screen from X1 box.
a. MyAccount App
- A corrected map that represents additions to or changes in information on the design map.
a. As-Built Map
- Solar emissions, lasting just a few minutes, happen twice a year in these two months.
a. March and October
- This impairment is typically an overdrive, or over modulation of a single digital carrier.
a. Spectral Regrowth
- Name the process of connecting an RF remote control to a specific device.
a. Pairing
- A XG1 has this amount of recording space.
a. 500GB
- The Xfinity On Demand transport bar allows customers to fast forward or rewind in how many speeds.
a. 4
- On the X1 Entertainment Operating System, other than Facebook and Pandora, these 2 Apps allow for a more customized experience.
a. Photos and Headlines
- Customers can designate these for all kinds of account activity including PPV and Malware.
a. Alerts
- These can be found on the Xfinity Youtube Channel, on the On-Screen Guide, on XFINITY on Demand and on Comcast.com.
a. Self-help videos
- This will find titles, genres, actors, and display alternatives.
a. X1 Advanced Search
- Comcast’s fastest residential Internet speed tier.
a. Extreme 505
- The three (3) successful phases for successful implementation of the X1 platform.
a. Installation, Activation, Remote Pairing/Programming
- Our “Central Brand Promise” slogan to our customers and ourselves that focuses on innovation and moments that inspire us to re-imagine entertainment.
a. “The Future of Awesome”
- Three ways a customer can access their account information.
a. My Account: Mobile App; My Account: Comcast.com; My Account: Set-top Box
- What is the term used in IP telephony for methodologies and transmission techniques that manage the delivery of voice, using IP packets.
a. VoIP
- This drop hardware must NEVER be placed over the lashing wire.
a. Span Clamp
- This must be used only when plant design dictates upstream TX to be out of specifications.
a. Reverse Amplifier (will also accept return amplifier)
- This must be used for underground drops buried at a minimum of 8 inches.
a. Conduit
- This must always be used to verify the interior metal water piping system is properly grounded.
a. A volt-ohm meter (VOM)
- The touchscreen mode occurs when AC power is removed from the Touchscreen through either a power outage or the removal of the AC power supply.
a. Low Power Mode (LPM)
- The number of SD/HD set top boxes a customer can self-install within a 14 day period.
a. 4
- This includes preparation, greeting, in-home assessment, paperwork and payment collection.
a. Consultation
- Before you dig, call this number.
a. 811
- The number of loops OSHA allows on a body belt used for climbing.
a. A maximum of 4
- This type of electric outlet protects the technician from electrical shock.
a. GFI or GCFI
- PACM
a. Presumed Asbestos Containing Material
- These are the three items you’d look for on an OSHA inspector’s ID card.
a. Photo, Serial Number, Signature of the Secretary of Labor
- Three locations to download XFINITY Apps.
a. Download from the Apple App Store, Google Play, Windows Store, or Amazon App Store
- A collection of software that manages computer hardware resources, and provides common services for computer programs.
a. Operating System
- A computer interface that permits users to directly manipulate objects which are displayed on the computer screen.
a. GUI or Graphical User Interface
- These detectors look for sections of code triggered by time or date events, routines to search for files such as .com, .exe, .bat, and .vbs, as well as disk writes that bypass the operating system.
a. Heuristic Detectors
- This is the final component in the CAAP.
a. Captive Portal
- While troubleshooting a customer’s Windows based OS, in the Device Manager you see a Blue “i” on a white field. What does this stand for?
a. The resource was manually selected, and does not indicate a problem or disabled state.
- Firmware updates will not be pushed when a sensor’s LQI levels are below this threshold.
a. 236
- The XH indoor/outdoor cameras can operate up to this frame rate and can store video clips of this time length.
a. 30 FPS and 15 seconds
- Zigbee sensors routinely send heartbeat messages at this time interval.
a. Every 27 minutes.
- With XFINITY Voice Text Messaging you are allowed to send 250 messages per day. At what time does the per-day rollover occur?
a. 12:00AM PST (3:00AM EST)
- When using the Xfinity TV App, you can stream live programming on up to this number of devices simultaneously.
a. 6
- Required measured resistance between interior water pipe and house ground.
a. Less than 25 ohms
- LTE interferes in this frequency range in our systems.
a. 700 to 800 MHz (Acceptable 698 to 806Mhz)
- The fifth step after setup and perform work.
a. Preclose
- How many XFINITY Voice Text Messages are allowed daily.
a. 250 SMS messages
- Name the two technologies on which the X1 Entertainment Operating System receives information.
a. Data over Cable Service Interface Specification (DOCSIS) and Quadrature Amplitude Modulation (QAM).
- Activate Call Trace
a. *57
- Deactivate Call Waiting per call
a. *70
- Deactivate Call Forwarding
a. *73
- Deactivate Terminal Make Busy
a. *231
- Cancel/Deactivate Call Forwarding Selective
a. *83
- Except for these two channels, the TV carriers on a cable system are spaced at 6 MHz increments.
a. Channel 5 and 6
- This is the CPU speed requirement for 20Mbps in Windows 7.
a. 1GHz or higher, 32-bit or 64-bit.
- The type of cable/rating that must be used to run cables between floors in an MDU.
a. CATVR (or higher).
- Per Ohm’s Law, current is directly proportional to this.
a. Voltage
- Minimum clearance for aerial drops above sidewalks or other pedestrian traffic areas.
a. 10 feet
- These two protocols use a password 8-63 characters long.
a. Wi-Fi Protected Access (WPA) and WPA2
- A digital transmission technology that splits the frequency band into different time slots.
a. TDMA (Time Division Multiple Access)
- These two options are available when retrieving voicemail messages using the X1 Voicemail App on the X1 Entertainment operating system.
a. Play or Read Message
- In Parental Control Settings, this is a list of all instances, both successful and unsuccessful when a PIN was required.
a. PIN Challenges