business advanced products Flashcards
What type of Business VoiceEdge seat cannot be directly dialed from an outside line?
A Standard Seat
For VoiceEdge, what is the maximum number of lines/consecutive call paths over coax on a DOCSIS 3.0 network?
40 lines per site
What is this?
Arris WBM760A
What is this?
Vecima Networks Terrace TC1200
If the Adtran 908e will not be installed on a rack and will be wall-mounted instead, it is unacceptable to mount it ___
With the LEDs pointing up.
What is the maximum number of Concurrent Call Sessions Comcast offers overHFC and MetroE for SIP?
-46 over coax-250 over fiber
Which two different devices are used to hand off the SIP trunk to a customer?
-Adtran Netvanta 3430-Adtran Netvanta 4430
The Century Module that allows users to track and manage all Customer information in on place. This module is the beginning point for all Order Entry activity. This module will also allow Sales Engineers and Fiber PMs to request Pre-Sales survey requests.
Century, Customer Manager (CM)
The site technician can turn up the SUR or aggregation switch port for the switch with this tool.
Edge Automation Tool
What does MTU stand for?
Maximum Transmission Unit
PRI trunks are made up of what two type of channels?
B andD channels
The ETH 0/1 and ETH 0/2 on the Adtran Netvanta 3430 are rated for what UNI speeds?
10Base-T and 100Base-T
On the Ciena 3916 Service Delivery Switch, which port is used as the “fiber uplink” and what is the Network to Network Interface (NNI) speed on that port?
Port 6, NNI port is 1GbE
A full PRI trunk is made up how many B and D channels?
23 B-Channels1 D-Channel
In DOCSIS 3.0 how many PRI trunks are available?
2 PRI trunks
An Arris CM820A that will be used for a SIP trunk must be issued from the warehouse as what equipment type?
SP
Whatarea codesare blocked on all Comcast trunk services?
500, 700, 900, 976
On the Ciena 3931 Service Delivery Switch, which port is used as the “fiber uplink” and what is the Network to Network Interface (NNI) speed on that port?
Port 10, NNI port is 10GbE
Comcast SIP trunking is offered over what two networks?
HFC and MetroE Networks
On the Adtran Netvanta 4430, if the Link status light for the GIG 0/1 or GIG 0/2 port is off, this means:
The port is administratively down.
What is SLA?
Service Level Agreement
When referring to Ethernet, Jitter is known as:
Frame Delay Variation
What are thefour different symmetric service speeds offered with EoHFC?
2, 4, 6 and 10Mpbs
On a SIP trunk over fiber, an Adtran Netvanta 3430 can handle up to how many Concurrent Call Sessions (CCS)?
80
What is MTTR?
Mean Time to Repair
If a customer’s end users need a 10-digit phone number, what type of seat do they need?
Unified Communications Seat
What does CCOM stand for?
Comcast Commercial Order Management
The type of cable used to connect from the ESG to the trunk modem for a SIP trunk customer is:
Staight Ethernet Patch Cable
A logical sub-trunk within a SIP trunk is known as a:
SIP trunk group
What are the four VoiceEdge access levels to the online portal for customers?
-User-Technical Admin-Billing Admin-Enterprise Admin
What is the D or Delta Channel used for in a PRI trunk?
Used as a management channel
What does IAD stand for?
Integrated Access Device
Comcast’s Ethernet Dedicated Internet is offered in speed increments of:
1Mbps to 10Gbps
For a SIP trunk, the maximum number ofConcurrent Call Sessions(CCS) allowed overfiber is:
250
On an Adtran Netvanta 3430, what is the name of the port that is the LAN interface to the customer’s PBX?
ETH 0/2
What are the names of the two Network Ports on an Adtran 908e used to deliver the PRI service to the customer’s PBX?
-NET3 T1 0/3-NET4 T1 0/4
On the Adtran Netvanta 3430, if the Status Light for the ETH 0/1 or ETH 0/2 port is off, this means:
The port is administratively disabled or does not have link.
What is this?
Polycom VVX310
What is this?
Vecima Networks Terrace TC600E
What is ETS?
Enterprise Technical Support
A SIP Trunk feature at individual trunk group levels that provides an additional 20% call capacity is called:
Bursty
On the Ciena 3930 Service Delivery Switch, which port is used as the “fiber uplink” and what is the Network to Network Interface (NNI) speed on that port?
Port 10, NNI port is 10GbE
This SIP Trunk feature strengthens a customer’s service availability by forwarding failed traffic to another trunk group in the event of an outage.
Failover
A cross-over cable is also known as ____
RJ48C
For a SIP trunk, the maximum number of Concurrent Call Sessions(CCS) allowed over coax is:
46
What is the name of the feature that allows a Business VoiceEdge customer on a Unified Communications Seat to have his Voicemail messages delivered to email boxes as .wav files?
Voicemail to Email Integration
What does GRC stand for?
Galvanized Rigid Conduit
What does SIP stand for?
Session Initiated Protocol
What does AOR stand for?
Address of Record
Describe the Integrated Telephony Toolbar and how it helps a business.
-Ability to make receive calls-Quickly accesible with additional log
What CPE does the customer get with the Extreme 505 service?
-Ciena 3931-Netgear R6300
This new automated Ethernet testing tool should be used for all steps of typical fiber CPE installation and allows the site technician to be completely self-sufficient.
Test and Turn-Up Automation Tool
In a RJ48C cable, the originating pair on pins 1 and 2 move to what pins on the other end?
Pins 4 and 5
Each channel in a PRI is made up of how many bits?
64kbit/s
What type of Business VoiceEdge seat has a Direct Inward Dialing (DID) number?
A Unified Communications Seat
On the Adtran Netvanta 3430, if the Status Light for the ETH 0/1 or ETH 0/2 port is green, this means:
The port is enabled and the link is up.
A 10 cable card, Vecima Networks Terrace TQ1002+ can handle how many tuner blocks?
10 tuner blocks
What is DOD?
Direct Outward Dialing
A Business VoiceEdge customer using Be Anywhere can seamlessly pull a call to their smart phone from their desk phone by doing what?
-Dialing the Be Anywhere Portal from the smart phone-Following the prompt and dialing *11
What type of Business VoiceEdge seat is a line user with advanced feature needs and is used by the majority of a customer’s employees?
A Unified Communications Seat
For VoiceEdge, what is the maximum number of lines/consecutive call paths over fiber?
60 lines per site
What is this?
Polycom VVX500
A D-Channel in a PRI trunk is also know as what?
A Delta Channel
On an Adtran Netvanta 3430, what is the name of the WAN port to which the Comcast cable modem or Metro-E device will connect?
ETH 0/1
PRI service delivered in North America is referred to as:
23B+D
The NET3 T1 0/3 and NET4 T1 0/4 ports on the Adtran 908e correspond to what Status Lights in the front of the unit?
NET 3 and NET 4
What is this?
Polycom 670 Expansion Module
What CPE is needed for SIP Trunking Delivery over fiber?
Fiber Switch:-A Ciena Switch (LE-311V, Ciena 3916, Ciena 3930)-Adtran Netvanta 3430 if more than 46 but less than 80 Concurrent Call Sessions (CCS)-Adtran Netvanta 4430 is more than 80 Concurrent Call Sessions(CCS)
For hospitality customers; the high-definition to the demarc offered by Comcast is called:
HD2D
A Business VoiceEdge customer using Be Anywhere can seamlessly pull a call to their desk phone from a smart phone bydialing what on their desk device?
*11
What three types of educational resources are available from Comcast for VoiceEdge customers?
-Training Webinars -Self-help videos -On-site training
What does SDPM stand for?
Service Delivery Project Manager
Cisco’s Internetwork Operating System is called ___
IOS
What is a Switched Trunk used for?
To connect a PBX to a switch.
What type of Business VoiceEdge seat can receive calls transferred from a Receptionist, an Auto-Attendant or a Hunt Group but not from an outside line?
A Standard Seat
What does ISDN stand for?
Integrated Services Digital Network
What is this?
Cisco SPA3102
What is the Concurrent Call Session Capacity (CCS) on an Adtran Netvanta 4430?
250 Concurrent Call Sessions
What are three of the advanced features that come standard with a Unified Communications Seat?
-Be Anywhere-Remote Office-Voicemail to Email Integration
What does PRI stand for?
Primary Rate Interface
What is this?
Polycom 6000
A “B”Channel in a PRI trunk is also known as what?
A Bearer Channel.
What does EDIA stand for?
Ethernet Dedicated Internet Access
What type of ISDN/PRI Trunk Service Type does Comcast offer?
Switched Trunk
What is this?
Cisco SPA232D
What does MPLS stand for?
Multiprotocol Label Switching
What is this?
Netgear R6300
What is this?
Adtran 908e
What is this?
Polycom VVX600
What CPE is usedfor SIP Trunking Delivery over HFC?
-Arris CM820A-Adtran Netvanta 3430
___ operates at a layer that is generally considered to lie between traditional definitions of layer 2 (data link layer) and layer 3 (network layer), and thus is often referred to as a “layer 2.5” protocol.
Multiprotocol Label Switching (MPLS)
A data pipe between a carrier’s soft switch and SIP capable CPE is known as a:
SIP trunk
Comcast certifies certain PBXs for our SIP trunk services; however, what brand of PBX will NOT be certified by Comcast?
Toshiba
The NET 3 Status Light in the Adtran 908e is amber. What does this indicate?
The port is in test.
What is this?
Polycom 5000
What is the website where a VoiceEdge customer can access the Online Portal?
business.comcast.com/bveportal
On the Adtran Netvanta 4430, what is the name of the WAN port that is used to connect to the MetroE device?
GIG 0/1
This SIP Trunkfeature provides customers with a flexible solution to maintain call resource availability by routing inbound call traffic across multiple Trunk Groups to balance network utilization.
Load Balancing
What is this?
Edgewater Networks Edgemarc 5300
What is implemented at EoHFC sites instead of a Ciena Service Delivery Switch?
Cisco DPC3008
The Hunt Group type that notes the last user to answer a call and then rings the next user on the user list is _____
Circular
___ is:-Loop providing a connection between two switch points-Not for connecting end user devices
Trunk