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RICS APC UAE > Mandatory & Opt > Flashcards

Mandatory & Opt Flashcards

1
Q

Sustainability:

How is district cooling slightly sustainable?

A

Better than high energy consumption individual AC units

Note:

  • Tech - delivers chilled water piped to buildings for cooling air
  • Fundamental design changes such as less glazing, will drastically reduce cooling demand
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2
Q

Accounting Principles + Procedures:

How you would produce a cash flow forecast?*
interview

A

Programme

Costs (expenditure)

Advance payments, payment terms, retention, etc., all of which are part of the Conditions of Contract

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3
Q

Client Care:

Are there any times when you do not need a CHP?

A

Yes, if acting as an Expert Witness

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4
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What is the RICS DRS?

A

Dispute resolution service

Helps people find dispute resolvers

Note:
Oldest and largest provider of ADR in built environment

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5
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

If a dispute arises and it is looking like it will be escalated to the next level of ADR, how do you know which level to go to?

A

As set out in Contract

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6
Q

Health + Safety:

Who is ultimately responsible for H+S on-site?

A

The Engineer and Client

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7
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Dispute resolution stages on OZ?*

SOE

A

Written notice - within 28 days of becoming aware

Negotiation (with 3rd party)

Dispute Committee (already appointed) - meet within 10 days, agreement in 40 days

Arbitration (DIAC) - file and go to Arb after 56 days

Note:

  • Negotiation with neutral 3rd party (just say this)
  • OZ Cl. 32 dispute resolution
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8
Q

Team Working:

What is team dynamics?

A

Different

  • ability levels
  • culture/race
  • skills/weaknesses
  • diverse
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9
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Is OZ Contract straight to court, or Arb?

A

Arbitration

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10
Q

Health + Safety:

What is ‘reportable injury’ under RIDDOR 2013?

SOE

A

Death

Specific injuries

Injury for 7+ days (for workers)

Report dangerous to public occurrences such as gas leaks

Note:

  • A work-related accident that causes physical injury, including violence, must be reported as a ‘reportable injury’
  • Hospital treatment (for non-workers)
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11
Q

Business Planning:

What’s a SWOT analysis?*

SOE

A

Strengths (int)

Weaknesses (int)

Opportunities (ext)

Threats (ext)

Note:

  • Situational analysis
  • Microeconomic
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12
Q

Client Care:

What do you think the principles of client care are?

SOE “appropriate behaviours are required to maintain and improve client relations”

A

Understand client objectives

Clear scope of services and fee

Establish clear lines of communication

Service - be courteous, punctual and professional

Put the developer best interests ahead of developer reps personal view

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13
Q

Accounting Principles + Procedures:

What’s a Balance sheet?*

SOE

A

Current assets and liabilities

One-time snapshot of companies financial health
e.g. 31/03/19

Note:
[assets - liabilities = shareholder equity]

a common-size balance sheet reports money as % of assets, good for comparison with other firms, more confidential

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14
Q

Sustainability:

RICS SKA rating is an environmental assessment for which type of works?

A

Benchmark and standard for non-domestic fit-outs

Note:
- Free online tool to help organisations with fit-out sustainability (pay for certificate)
- Reduces operating costs, improves energy and water management, occupier well-being and asset value
- Stages
1 Design/ planning - identify Client priorities
2 Handover - gathering evidence from O+M manuals
3 Occupancy - option to review 12m after completion

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15
Q

Health + Safety:

How are risks assessed on your project?

A

Carried out by the Contractor’s H+S manager

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16
Q

Sustainability:

Do I think LEED compliance would have cost the Employer on the project budget?

SOE “cost of achieving is generally higher”

A

Yes, rather than using the cheapest solution,

have to source locally which may cost more than China

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17
Q

Risk Management:

What methods can you mitigate commercial risks for an Employer on a construction project?

(the procurement route is fixed/past)

A

Payment terms - retention, LD’s

Guarantees and bonds - PCG, AP, PB

Insurances - CAR, PI

Note:

  • Prequal tenderers - solvency vetting
  • SFC review and amendment
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18
Q

Accounting Principles + Procedures:

2 key financial statements that all companies must provide, and why are these required?

A

Current - Balance Sheet

Historic - Profit and Loss statement

Why?

  • Legal obligation for listed companies
  • Update the market on their performance
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19
Q

Team Working:

What is the the RICS Diversity and Inclusion Strategy about?

A

Tackle barriers to entry and encourage a more diverse profession

Promoting LGBT in profession

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20
Q

Business Planning:

How do you start a business in UAE? What steps to take?

A

activity - select business activity

jurisdiction - select (mainland/ free zone/ off-shore)

trade license - obtain

register - company

Others:
1 select business activity
2 select jurisdiction (mainland/ free zone/ off-shore)
3 Define company structure
4 Company name approval
5 Obtain trade license
6 Register company
7 Find local partner (depending on jurisdiction type)
8 Obtain external approvals
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21
Q

Client Care:

Is the decision of an ombudsman binding?

A

No, can proceed to litigation

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22
Q

Accounting Principles + Procedures:

How long must private companies keep accounting records for? and how long for public companies?
UK

A

Private = 3 years

Public = 6 years

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23
Q

Data Management:

How do you determine if a document is public, private or restricted?

A

impact matrix based on..

  • reputation
  • financial
  • legal
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24
Q

Data Management:

What business management systems (BMS) you have in place at your firm?

A

One Omnium - containing

  • standard forms/templates
  • time sheets,
  • leave requests,
  • CHP,
  • project organisation charts
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25
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What is an expert witness?

A

expert of subject matter (e.g. rail)

informs and guides in court

Note:
must demonstrate high levels of impartiality

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26
Q

Health + Safety:

What are meant by the term ACOP’s?

A

Approved Codes of Practice

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27
Q

Health + Safety:

Describe your firms H+S policy?

A

comply with law and the Contractor’s on site

Note:
Note - Aecom have their own H+S policy

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28
Q

Risk Management:

What is Central limit theorem?

A

90% confidence for project contingency fund

Note:
mathematical technique used to provide a 90%
confidence level for a project contingency fund

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29
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Main issues with litigation?

A

Cost,

time

public knowledge

can be appealed

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30
Q

Client Care:

How do you establish a Client’s objectives?

A

pre-start meeting with them

If still ambiguity, hold further meetings/correspondence to clarify.

Notes:
objectives include
- Risk appetite
- TCQ
- Desired final product.
- Functionality
- KPI
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31
Q

Risk Management:

What are quantitative risk analysis methods?*

A

Applying a number to a risk

Simple method of assessment - price a register (min, max, likely)

Monte Carlo

Note:

  • Central limit theorem
  • % of cost plan (5% design and 8% construction)
  • Quantify in terms of cost and time
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32
Q

Risk Management:

According to NRM1, how to calculate risk allowance, at cost planning stages?*

A

Base cost x % allow for Design development risk
+
Base cost x % allow for Construction risk
+
Base cost x % allow for Employer change risk
+
Base cost x % allow for Employer other risk

Note:
Base cost = works + design fees + developer fees

e.g. Base cost x % allow for Design development risk
AED 10m x 2% = AED 200,000

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33
Q

Sustainability:

Examples of sustainable design features (designing a building)?

SOE

A

Building orientation,

glazing ratio,

brise soleil

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34
Q

Sustainability:

Provide examples of renewables technologies?

A

Solar - panels

wind - turbines

water - hydro energy

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35
Q

Team Working:

Difference between management and leadership?

A

Leadership sets direction for group, a spearhead for direction

Management is motivating, monitoring, splitting tasks, etc

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36
Q

Sustainability:

What is the purpose DGBR?

SOE “OZ complies with DGBR”

A

Local sustainability guidance,

to improve energy performance

e.g. 5% from recycled materials

Note:

  • For new projects (excl malls and hospitals)
  • building requirements such as meters to record electrical, water and central air conditioning consumption
  • Developers must submit Green Building Declaration
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37
Q

Business Planning:

How will becoming MRICS help your firm?

A

Bidding for projects

Delivery higher quality on existing contracts

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38
Q

Data Management:

Name some sources of external cost data?

A

Spon’s (UK) - tendering and rate check (SOE)

BCIS - for bm feasibility and cost plans (SOE)

Quotes - from Subcontractors and Suppliers

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39
Q

Team Working:

How to manage people working under you?

A

Communicate,

Develop them,

be a role model

Note:
plan, provide clear manageable tasks, motivate

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40
Q

Accounting Principles + Procedures:

What is IFRS?

A

International Financial Reporting Standards

Common rules for accounting consistency

Note:
UK has GAAP (Generally Accepted Accounting Practice)

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41
Q

Data Management:

isurv - What data do you use in your work and how do you manage this?

A

Mainly tendering information

secured - stored on encrypted drive and Aconex

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42
Q

Health + Safety:

How is COSHH 2012 relevant on our projects?

SOE

A

Law requires employers to COSHH.

Identified through COSHH assessment

Note:
COSHH 2012 (Control of Substances Hazardous to Health Regulations)
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43
Q

Data Management:

What’s EDMS?

A

Electronic Data Management System

Notes:

  • Retrieval/ easily access data
  • Security encryption
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44
Q

Sustainability:

Who is the governing body of LEED?

A

US Green Building Council

USGBC

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45
Q

Risk Management:

You’re lay-client is not in construction related industry. They want minimal risk. what procurement route would you advise?

A

Design and build

Note:
single point responsibility

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46
Q

Health + Safety:

Example of witnessing dangerous h+s violation on-site?
interview

A

General principles not to walk by.

Advise tradesmen.

Inform H+S manager

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47
Q

Accounting Principles + Procedures:

4x main ratio analysis used to assess a companies financial strength?*

A

P L F G

Profitability - in relation to turnover

Liquidity - ability to meet current obligations due

Financial - return on capital employed (ROCE)

Gearing - loan exposure debt divided by equity

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48
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What is the conflict avoidance pledge?

A

Global coalition for conflict avoidance

Note:

  • RIBA, network rail, CIArb, TFL
  • Free to sign up for
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49
Q

Sustainability:

What sustainability targets/ environmental assessments on OZ?*

SOE

A

LEED v3 Gold (achieved)

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50
Q

Communication + Negotiation:

What are kinaesthetic learning style?

A

physical - kinaesthetic learners absorb info best through touch, movement and motion.

Note:
The word refers to our ability to sense body position and movement. This means that to really understand something, they need to touch it, feel it and move it around.

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51
Q

Client Care:

In addition to on site QAQC with Director, what other company process do we have?

SOE

A

I check colleague ARF’s beforehand

Quality Policy - 9x statements detailing our promise for performance and compliance

Notes:

  • compliance with ISO 9001:2015
  • Omn are RICS regulated firm
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52
Q

Accounting Principles + Procedures:

What’s working capital calculation?
liquidity ratio

A

Assets less liabilities

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53
Q

Risk Management:

What should the project contingency allowance be based on?*

/What is Simple method of assessment method
for calculating a risk allowance on a project?

A

On a project specific risk register..

Likelihood x most likely price (min, max, most likely).

contingency = sum total of ‘likely’

Note:
Rather than % driven

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54
Q

Business Planning:

What might you expect in a business plan?*
5 year plan

A

Formal statement of business goals, why they are attainable and strategy to achieve

Budgeting/ financing

Company targets - short and long term

Market forecast/ analysis (SWOT, PESTLE)

Note:

  • Feedback/ KPI’s
  • New Clients
  • Key risks
  • Plan B - corrective action plan
  • Resources plan - requirements, allocation/ utilisation, % overhead (admin, HR)
  • Review of previous 5 years
  • Strategy to achieve measurable goals
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55
Q

Risk Management:

What’s does ‘expected monetary value’ mean?

A

Quantify risks and

Calculate contingency

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56
Q

Business Planning:

How to minimise scope creep?

A

Clearly set-out scope in terms of engagement

Discuss if feel that scope if creeping

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57
Q

Client Care:

Your client want to make a formal complaint, what steps should you take to manage this?

A

Try to resolve at project level, escalate and follow guidance as per the CHP, notify insurance if required

As per CHP 2016 guidance note - first stage is handled and escalated internally within timeframe.

If unresolved, then refer to independent redress mechanism DIAC (as approved by SR+B)

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58
Q

Accounting Principles + Procedures:

Typical signs of Contractor insolvency?

A

High recent staff turnover

Immediate invoicing/ gross overvalue

Lack of labour, activity, materials on-site

Subcontractor payment complaints, market rumours

Note:

  • Front loaded tender
  • Inability to provide performance bond
  • Works on site lack progress or slows
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59
Q

Accounting Principles + Procedures:

What is gross profit
and what is net profit?

A

Gross profit = revenue - costs

Net profit = revenue - all expenses (bottom line)

Note:

  • Gross profit % = gross profit / turnover x 100
  • Net profit % = net profit / turnover x 100
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60
Q

Sustainability:

What defines hazardous waste?
UK

A

Contains 1 of 16 hazardous properties

Waste oils, asbestos, aerosols, batteries

Note:
As defined on European waste Catalogue

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61
Q

Data Management:

What is Tender Price Index (TPI)?

A

Cost to Client

Tender Returns

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62
Q

Data Management:

What is a deed?

A

Contract executed under seal

Notes:

  • executed under seal (signed by the parties, witnessed and most importantly made clear that it is executed as a deed
  • or under hand (a ‘simple contract’ that is just signed by the parties).
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63
Q

Business Planning:

Re SWOT, provide an example of an external opportunity?

A

Saudi 2030

Facemask supplier (non-construction)

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64
Q

Data Management:

Why is data held for 6yrs underhand and 12yrs as a deed - what do the years relate to?

A

Duration of liability

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65
Q

Client Care:

What are the RICS consultant appointment documents called?

A

Standard Form

Short Form

Notes

  • RICS Standard Form Consultant Appointment
  • RICS Short Form Consultant Appointment
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66
Q

Risk Management:

How are risk recorded and managed on OZ?

A

MC have 5.02-R01 Risk Register

Notes:
SOE I have only updated Risk + Opportunities register

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67
Q

Data Management:

What’s UK Data Protection Act 2018?

A

Processing/ storage of personal data

Compliments the EU GDPR

Note:

  • Gives people right to know what info is held on them
  • Its for the digital age
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68
Q

Team Working:

Are there any disadvantages of working in a team?

A

When teams are too large

  • motivation, task ownership can languish
  • silo information
  • personality clashes potentially
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69
Q

Accounting Principles + Procedures:

What is working capital?

A

Ability to pay current debts/liabilities with current liquid assets

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70
Q

Accounting Principles + Procedures:

What’s the quick ratio calculation?

A

assets less stock, divided by liabilities

Note:

  • measures liquidity more precisely than current ration
  • also known as acid test
  • 1+ is good score
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71
Q

Risk Management:

You “participated in risks and opportunities register for procurement delay solutions.” What area did you review, what did you propose?

SOE

A

Part of Podium A had IFT

Award, rather than await full Podium A IFT

Note:
I did say rather than procuring as separate trade packages (either or)

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72
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Benefits of ADR over litigation?

A

Quicker

Less formal

Cheaper

Private

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73
Q

Risk Management:

Define what is a risk?*

A

Uncertain event or circumstance,

Potential to effect project

Notes:
NRM definition “the likelihood of an event or failure occurring and its consequences or impact”

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74
Q

Data Management:

What data are the RICS Data Standards are already available for?

A

IPMS
ICMS

Note - soon to be:
ILMS - International Land Measurement Standard
IVS - International Valuation Standard

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75
Q

Data Management:

What’s the data protection law in UAE called?

A

DIFC Data Protection Law

Notes:

  • Collection, handling and disclosure of personal data
  • Consistent with EU regs and OECD guidelines
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76
Q

Data Management:

What data is generally included in BCIS?

SOE

A

Costs - elemental, total

Indices - TPI, RPI

Average rates - GBP/m2, functional units, prelim %

Factors - location, date, contract type, brief spec

BCIS Notes:

  • Indicy based, re-base for year, location
  • Most useful early, for project appraisals
  • RICS, 50+ years of data
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77
Q

Sustainability:

What are the challenges in achieving sustainability in the QS and construction discipline generally?

A

Change mindsets, behaviours, costs

and obtaining buy-in from all parties

Given new renewable tech a chance

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78
Q

Data Management:

What is Building Cost Index (BCI)?

A

Cost to Contractor

- Labour and material

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79
Q

Client Care:

What is included in a consultants form of appointment?
terms of engagement

A

Scope

CHP + PII

Payment terms

Agreed resource

Notes:

  • Detail on 3rd party rights/ collateral warranties
  • Client money handling procedure
  • Health and safety responsibility
  • Method of dispute resolution
  • Details of termination
  • Under hand/ deed
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80
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

3 key differences between arbitration and litigation?

A

Informal/ formal

International binding/ appeals possible

Private/ public

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81
Q

Risk Management:

NRM1 - four categories of risk?*

SOE

A

1 Design development risk

2 Construction risk

3 Employer change risk

4 Employer other risk

Notes:

  • 1 Design changes in estimating data, planning and legal agreements, tendering delays
  • 2 Site conditions, access, existing services, ground conditions
  • 3 Changes in scope of work, brief, quality and time
  • 4 Postponement, acceleration, availability of funds, unconventional tender action, special contract arrangements
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82
Q

Business Planning:

Name some business planning tools used by your firm?

A

SWOT - Strengths, weak, opps, threats

PESTLE - Political, Economic, Social, Technology, Legal, Environmental
Macro

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83
Q

Risk Management:

provide some examples of construction specific risks?*

A

Financing

Procurement delay

Employer change management

H+S

Note:

  • Site - planning, environmental
  • Poor Contractor selection
  • Appropriate contract selectin
  • Reputational
  • PESTLE
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84
Q

Client Care:

Describe soft landings?

A

Care through transition -

such as handing over through to operational phase

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85
Q

Risk Management:

Whilst at a meeting with PM and client, you become aware of a potential risk. The client is aware as present in the meeting. How do you formally record the cost impact?

A

Produce an early warning

Record the likely cost impact in the cost report.

Record the worst case scenario impact in the internal value.

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86
Q

Health + Safety:

You mention the Tenderers are issued the H+S info in the Tender Docs - what section?

A

Spec/ Div.1 General Requirements

Note:

  • H+S spec
  • H+S+ emergency response requirements
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87
Q

Sustainability:

Why do developers opt for green belt land and why is this an issue?

A

why

  • clean and cheaper to build on
  • e.g. no existing services, remediation costs

an issue

  • Un-environmentally friendly,
  • better to upgrade existing communities
  • longer commutes
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88
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

New York Convention 1958 is?

A

International recognition and enforcement of foreign arbitral awards

Referral by a court to arbitration

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89
Q

Sustainability:

What’s passivhaus?

A

driven by air quality and comfort

without need for mechanical (heating, AC)

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90
Q

Business Planning:

What is a corporate/company business plan?

A
  • Vision statement (the goal)
  • mission statement (how to achieve)
  • resources
  • objectives (measurable)
  • strategies (to reach)

Note:
Inwards focused

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91
Q

Accounting Principles + Procedures:

Arabtec recently liquidated. What does liquidation mean?

A

The end of the company

inability to pay debts - sell off assets to repay

notes:

  • a form of bankruptcy
  • Grounds for termination on OZ
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92
Q

Accounting Principles + Procedures:

What are the limitations of relying on ratios?

A

Doesn’t capture the brand, e.g. the value of the Adidas name is not captured, but it’s a huge asset

Notes:

  • reputation
  • longevity
  • performance compared to peers
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93
Q

Data Management:

What is the UAE requirement for data retention?

A

5 years

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94
Q

Risk Management:

What is the difference between risk and issue?

A

Risk = uncertain event or circumstance, potential to effect project

Issue = something that is definitely happening

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95
Q

Risk Management:

How to cost the project risk/ contingency?*
(interview)

What is Simple method of assessment method for calculating a risk allowance on a project?

A

col 1. Risk name

col 2. % probability
x
col 3. likely cost

sum total = contingency

Note:

  • Cost can be min, max, most likely
  • Traditionally it was Contract sum %
  • Refer Mgmt of Risk 2015 appendix B
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96
Q

Accounting Principles + Procedures:

What company accounts must be kept?
UK

A

P+L

Balance sheet (signed by Director)

Notes to the accounts

Note:
Group accounts (if applicable)
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97
Q

Sustainability:

What is ISO 50001?

A

Energy management system

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98
Q

Sustainability:

What is the RICS social impact awards?

A

Recognising built environment’s positive and transformational contribution to society

(#valuetheplanet)

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99
Q

Data Management:

Data management on our site?

A

Aconex,

Doc Controller,

head office servers with periodic back-up

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100
Q

Team Working:

Difference between committee and team?

A

Committee may not be united in actions or agreement.

Team aims for a common goal

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101
Q

Risk Management:

How is risk managed on OZ?*

A

Contractor + PM maintains risk and opportunities register

Meets monthly (minimum) - to manage and close-out

Key events like excavation, lift link project, Covid

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102
Q

Risk Management:

What’s does a risk register consist of?

A

1 Risks identified

2 Assessment (probability and costing)

3 risk management strategy

Note:

  • describes risk
  • rating
  • who best to mange
  • cost impact - Quantitative cost risk analysis results
  • time impact - Quantitative schedule risk analysis results
  • and periodic review/ monitor
103
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

3 forms of arbitration?

A

Short hearing,

documents only,

full hearing

104
Q

Communication + Negotiation:

Engineers Instruction is written by email, is this correct?

A

Generally it is not formal. Reply via formal letter, requesting formal instruction

However, It may be acceptable, if detailed in contract

105
Q

Accounting Principles + Procedures:

What’s capex and opex?

A

Capital expenditure - e.g. Facade package

Operational expenditure, day-to-day - e.g. FM for car park management

106
Q

Health + Safety:

What are VOC materials?

A

Volatile Organic Compounds

high vapour pressured chemical compounds that can enter atmosphere (e.g. E1 formaldehyde)

107
Q

Health + Safety:

What is the HSE?

A

Health and Safety Executive

provides guidance and information online

108
Q

Client Care:

In your SOE, you understand your “clients key objectives” on OZ - what are these again?*

A

Quality (flagship asset)

cost (expensive development, $bn)

Note:
Time is important of course, but not prioritised in this limited triangle
Trad = quality and cost
D+B = time and cost
MC/CM = time and quality
109
Q

Accounting Principles + Procedures:

What’s a statement of comprehensive income?

A

Comprehensive income (P+L)

shows income, expenditure and profit or loss of the company

110
Q

Health + Safety:

At what height does Working at Height Regulations become applicable

A

No minimum height

Note:
2005 update removed the 2m minimum

111
Q

Team Working:

Of a team you worked within – Was the team successful, and why?

A

Yes.

Consider common sense of purpose, understood objectives, trust, respect, well managed

Note:
SOE - Aecom resi meeting pre-contract deadlines

112
Q

Sustainability:

What is the RICS sustainable business toolkit?

A

Help identify sustainability factors within a project/development

Note:
Excel based free resource

113
Q

Team Working:

Of a team you worked within – which role did you play?

A

Of the 9 Dr Belbin roles, I am the “Team worker”

= co-operative, mild, perceptive, diplomatic; listens, builds, averts friction”

114
Q

Risk Management:

You’re lay-client is not in construction related industry. They want minimal risk. what SFC FIDIC contract would you advise?

A

FIDIC silver

Note:

  • Most onerous on contractor, even ground conditions are MC risk
  • would explain that risk is priced in however
115
Q

Sustainability:

In addition to LEED, BREEAM, Ska - what’s another sustainability assessment?

A

Green Star

Estidama’s Pearl rating system

116
Q

Health + Safety:

Surveying safely 2nd Ed - What does the guidance note provide guidance on?*

SOE

A

Details personal and corporate responsibilities

Assessing hazards

Fire safety

Visiting site

Occupational hygiene

117
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

A key difference between mediation/ conciliation?

A

Mediation with no opinion - conciliation with opinion/solution

118
Q

Accounting Principles + Procedures:

When reviewing audited accounts, what are common red flags?*

SOE

A

Balance sheets

  • poor cashflow, caused by issues on other projects
  • Accounts receivable high AED outstanding

P+L accounts
- concerning recent historic performance

119
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What is professional arbitration on court terms (PACT)?

A

For lease agreements/renewals

Note:

  • like arb - it’s quick, cheap, less formal, private
  • More for property pathways
120
Q

Data Management:

What’s EU GDPR 2018?
What does GDPR do generally?

A

General Data Protection Regulations:

  • Relates to personal data
  • Control to individuals, right to erase data held

Notes:

  • Single data protection regime for business in EU
  • N/A unless offering goods and services to EU countries
  • No personal data processed unless on lawful basis
121
Q

Risk Management:

You proposed a single-fit out package, but advised of another layer of fit-out prelims. How could these prelims be slightly offset by fit-out contractor vs multiple individual trade subcontractors?

(time benefits aside)

SOE

A

I noted prelims could be offset through

  • economies of scale (in-house labour)
  • obtain better rates (existing relation and contractual flexibility)
122
Q

Accounting Principles + Procedures:

What’s a current ratio?
interview

A

Liquidity ratio

(ability to meet current obligations from assets)

Note:
assets / liabilities , 2+ shows twice as many assets to liabilities

123
Q

Client Care:

Difference between Client and Customer?

A

Client is under the protection of another. A Customer purchases a commodity or service

124
Q

Risk Management:

Define what is a hazard?

A

The potential to cause harm to people or property

125
Q

Accounting Principles + Procedures:

What is the breakeven point?

A

Level of sales needed to breakeven

126
Q

Sustainability:

Are you aware of Al Sa’fat?

A

Dubai green building rating

Platinum, gold, silver, bronze

Notes:
Applies to
- All new buildings;
- alterations
- Existing buildings, when specified.
- Change of Use
127
Q

Team Working:

What is The Equality Act 2010?
UK

A

Replaced the following discrimination Acts

  • sex discriminations
  • race relations
  • disability discriminations
128
Q

Business Planning:

What is the business planning tool SMART targets stand for?

A

Specific

Measurable

Achievable

Realistic

Timed

129
Q

Accounting Principles + Procedures:

What is bankruptcy?

A

a court order deciding how person/firm will repay debts

The end of the company

inability to pay debts - sell off assets to repay

Note:
2 forms of 
- reorganisation 
- liquidation
2 types of
- voluntary
- involuntary
130
Q

Risk Management:

According to NRM1, what should you base risk allowance on, at cost planning stages?

A

Completeness of design

Uncertainties such as site investigation

4x NRM categorise - design development, construction, Employer change, Employer other

Note:
Not % driven

131
Q

Risk Management:

Why is a QS concerned with risk?

A

Pricing register (likelihood x cost = x. sum-total x = contingency)

Manage contingency (include reduce for past risks no longer a risk)

Provide EW in cost report - awareness of, and avoid Client exposures

132
Q

Client Care:

What is ISO 9001?

A

Quality Management System(s)

to manage and monitor quality (across a business)

Note:
2015 update less paperwork required, more emphasis on supply chain

133
Q

Risk Management:

What are the 3 types of contamination?

A

Inert

Contaminated

Non-contaminated

134
Q

Health + Safety:

Is HSE guidance compulsory?

A

No

Note:
Clue is ‘guidance’

135
Q

Data Management:

What steps to take to control a designers Intellectual Property?
and Client data?

A

Share only relevant data - rather than entireties

Sign NDA

Encryption for data transfer and e-mail

Hand delivery of documents

136
Q

Data Management:

isurv - How can I ensure compliance with data protection legislation?

A

Only keep required info

Ensure people know I have it and why

Do not share info

Others:

  • hold securely
  • limit access
  • deleting if finished with it
137
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Name some causes of disputes?

A

Poorly constructed contract/agreement (ambiguous)

Poor communication (to resolve)

Late payment

Disagreement on value of change

138
Q

Sustainability:

Kyoto Protocol 1997 - what does this protocol commit countries to?

A

Commits countries to emission targets

Notes:

  • Adopted in Kyoto, Japan on 11 December 1997 - enforced 2005
  • Amended in Doha in 2012 - new commitments, revised greenhouse gases list
  • Heavier burdens on developed nations, as more responsible for problem
  • International agreement linked to UN Framework Convention on Climate Change
139
Q

Client Care:

If you under-resourced a fee proposal, should you request more money?

A

No, our mistake, learn from and do not reduce service

Note:
For scope creep yes.

140
Q

Risk Management:

Why was it taking longer than anticipated to procure packages?

A

Implementing VE

Late IFT

Split focus across multi-asset

Decision/ approvals process

141
Q

Business Planning:

How can you keep abreast of construction news, for market awareness?

A

RICS Modus

LinkedIn/ social media

ME - Middle East Construction News

Networking/ seminars

142
Q

Communication + Negotiation:

Effective and efficient communication examples?

A

Effective – well detailed (priority getting across the message)

Efficient – brevity

143
Q

Team Working:

What are the RICS Inclusive Employer principles?

(RICS Inclusive Employer Quality Mark 2015)

A

Striving to move towards a more diverse and inclusive workforce

Note:
Open to all companies, not just surveying

144
Q

Business Planning:

What is our company mission statement?

A

Make anything up

be a trusted cost partner delivering outstanding Client service

Direction, purpose, behaviour, values, excelling

145
Q

Sustainability:

Why is sustainability important to you (and RICS)?

A

Finite resources,

ever-growing population,

depletion of natural resources and biodiversity

unsustainable land-use practices,

Note:
RICS committed to
- Promote social equity by ensuring access to services for the benefit of all
- Protect environment through preservation of natural capital
- Support a healthy local economy, including high level employment

146
Q

Communication + Negotiation:

How do you conduct a negotiation in your work?*
(prep + during)

/ How do you negotiate and agree a valuation/ final account?
(interview)

SOE

A

Prep

  • Establish each others objectives
  • Know non-negotiable items
  • Know bottom line
  • competitive or principles based
  • collect data, review contract
  • Strategise

During

  • use agenda
  • find areas of compromise - narrow differences
  • Record/sign/agree - a clear, firm decision

Notes on the actual process:

  • Once formally received, via PM
  • Review FA against BQ works complete,
  • Request substantiation (if required)
  • Negotiate and agree fair/correct value
147
Q

Sustainability:

What’s an EPC?

A

Energy performance certificate

energy rating for consumption and costs

whenever building built, sold or rented

Note:

  • Rated A-G and valid for 10 years
  • Rated F-G will be unlawful to let from April 2018
  • Recommendations
  • Excludes temp buildings, worship, less than 50m2, etc
148
Q

Client Care:

What’s the difference between ‘client care’ and ‘owing a duty of care’ to the client?

SOE “I have duty of care to Client”

A

Client care - acknowledge client is of prime importance

duty of care - always advise in client’s best interest, even if it contradicts his personal view.

149
Q

Business Planning:

Has your firm done anything to protect itself financially regarding corona?

A

Yes, 10% temp pay cut to all

150
Q

Risk Management:

What does the risk quantification term ‘root mean square’ mean?

A

Statistical way to combine estimates for multiple risks into a single value

Calculate contingency allowance

151
Q

Sustainability:

Can you define sustainable construction - what are the three pillars?*
And the fourth?

SOE

A

S E E (the pillars)

Social, economic and environmental

4th = and cultural

152
Q

Accounting Principles + Procedures:

What are management accounts?

A

internal financial info within the company

153
Q

Team Working:

What’s a strategic alliance?

A

2+ party formal relationship to achieve common goal

Note:
whilst remaining independent

154
Q

Team Working:

Stages of team development?

A

Forming,
storming,
norming
performing

Notes:

  • Belbin team behaviours.
  • formation stage, idea storming, normalise and understand goals, then perform
155
Q

Risk Management:

What is Earned Value Analysis?

A

Calculates value of work done compared to the cost of work done

Note:
- BQ value of work vs. the actual cost of work (delta is profit)

156
Q

Data Management:

Name some sources of internal cost data?

A

Benchmarks

Pre-contract - cost plans

Post-contract - tender returns

157
Q

Client Care:

Are RICS registered firms required to operate a CHP?

A

RICS Rules of Conduct for Firms 2020

Rule 7: Have a complaints log and operate a CHP that includes ADR mechanism. Should be dealt with within 28 days

158
Q

Sustainability:

what is Estidama’s pearl building rating system, and what are some of the sustainability categories?

A

applicable in Abu Dhabi

all news buildings to meet Pearl 1 requirements

all gov funded building to meet Pearl 2

Note:
7 categories
- Integrated development process, 
- natural systems, 
- liveable buildings, 
- water, 
- resourceful energy, 
- materials
  • estidama has 4x pillars - environmental, economic, social and cultural
159
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Is negotiation a form of ADR?

A

Depends if there is intervention by neutral 3rd party

160
Q

Risk Management:

Purpose of risk workshops?
How best to manage in pre- and post-contract?

A

Early identification
- qualitative and quantitative assessments

regular review

  • to manage
  • to close out
  • to identify new
161
Q

Accounting Principles + Procedures:

What a gearing ratio and what’s the calculation?

A

low gearing good for borrowing

debt divided by equity

Note:
Solvency ratio

162
Q

Health + Safety:

What regulations may apply to tall building projects?

A

Working at Height Regulations 2005

163
Q

Sustainability:

What do we mean by sustainable development?*

SOE

A

Brundtland - Meet needs of present, without compromising ability of future generations to meet theirs

Note:

  • remember chronologically, meet today, compromise tomorrow
  • environment protection
  • resources (prudent use, local source)
164
Q

Communication + Negotiation:

Give an example of rate negotiation I was involved in with a Subcontractor’s variation. What steps were taken to ensure Client value?*

A

External signage VO with proscape.

1 I reviewed their 5 quotes for material supply
2 I estimated from my first principles
3 Later used benchmarking (once received)
4 Agreed a fair rate

Note for IPC’s (not VO’S):
Consultants valuation stands for purpose of payment

165
Q

Sustainability:

What are the disadvantages of green roofs?

A

Capital cost

structural load

Maintenance requirements.

Notes:
- Specialist contractors required.

166
Q

Team Working:

What is unconscious bias?

A

e.g. for recruitment and promotions

unconsciously favouring on gender, race

Note:
Control methods - record reasons for your decisions, diversity team

167
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What’s the purpose of ADR?

A

Steps before to prevent litigation

Note:

  • negotiation (if there is intervention by neutral 3rd party)
  • mediation/ conciliation, (or DAAB for UAE)
  • arbitration
168
Q

Communication + Negotiation:

What are the types of negotiation, according to RICS?*

A

According to conflict avoidance guidance note there are two types according to RICS

Competitive
- offer low, aiming for low or mid-ground

Principles based

  • focus on problem not people
  • for the benefit of the project
  • Develop a common ground
Note:
The theoretical one which may be asked
- Collaborating: win/win
- Compromising: win some/lose some
- Accommodating: lose/win
- Competing: win/lose
- Avoiding: no winners/no losers
169
Q

Risk Management:

NRM1 - name the 5x responses strategies?*

SOE

A 
S T A R R
Share, 
transfer - to most appropriate party, insure
avoid, 
reduce - redesign, develop design
retain - by Employer

Notes:
Risk owner is accountable should that risk occur

170
Q

Team Working:

What are/ defintion of inclusive environments?

A

equal access to opportunities

re age, disability, ethnicity, gender, faith, economic circumstance

171
Q

Business Planning:

Provide 3 examples each for short term, and long term goals?

A

Short

  • People/ employees
  • Client relations
  • Quarterly turnover

Long

  • New markets
  • New Clients
  • Increase shareholder value
172
Q

Accounting Principles + Procedures:

What’s a statement of financial position?

A

Financial position (balance sheet)

shows company assets and liabilities at any given point in time

173
Q

Health + Safety:

Keep H+S records for how long?

A

forever, for long term illnesses such as Asbestosis

174
Q

Client Care:

What is, and how to maintain Client care?

A

Put Client first

Maintain through good service and accountability such as KPI’s and CHP

175
Q

Client Care:

What is included within the Complaints Log?

A

Date + location

Complaint details

Actions taken

Close out/resolution date

176
Q

Accounting Principles + Procedures:

How does a company report past, present and future performance?

A

Past - P+L accounts

Present - Balance sheet

Future - Cash flow

177
Q

Risk Management:

Elements and cost assessment of risk register?*
/ What is Simple method of assessment method
for calculating a risk allowance on a project?

SOE

A

Identify - Risk description,

Assess -
likelihood x severity = probability
probability x cost (min, max, most likely)

manage - who owns the risk

Contingency is total sum of priced risks

QS notes:

  • Price each risk = ‘risk value’ (min, max, likely)
  • Contingency is total sum of priced risks
178
Q

Sustainability:

OZ sustainable features - name some of these?

SOE “sustainable features on OZ”

A

Efficient facade glazing

district cooling

solar hot water

179
Q

Sustainability:

What is LEED acronym? What country is it from?

SOE

A

Leadership in Energy and Environmental Design

USA

Notes:

  • OZ is Gold v3
  • Int’l green building certification scheme
  • Platinum (80 points), Gold (60-79), Silver (50-59) and Certified (40-49)
180
Q

Accounting Principles + Procedures:

Administration vs. liquidation?

A

Administration - can try to trade out of situation, if not, then close and sell off assets

Liquidation - closing a company and selling the assets

181
Q

Sustainability:

What’s the ISO 14001 Environmental Management about?

A

Guidance on energy and waste:

Energy - natural light, energy efficient appliances, and cycle storage

waste - recycled materials, construction waste, segregation, accredited supply chain

Note:
Advantages
- Consumption savings
- Improved corporate image
- Lower distribution costs
- Reduced cost of waste management
182
Q

Accounting Principles + Procedures:

Your companies turnover and profit?

A

Confidential in the UAE, not publicly listed

183
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What’s Arbitration?

A

Judicial determination by independent third party

internationally recognised binding decision, longer process

Private

form of ADR

184
Q

Accounting Principles + Procedures:

What’s the current ratio calculation?
interview

A

current assets
divided by
current liabilities

Note:
If 2+ than cause for concern to repay

185
Q

Risk Management:

What’s a Tender return risk profiling exercise?

A

identifying risky Tenderers from their

  • financials,
  • performance,
  • capabilities
186
Q

Client Care:

If the Client gives you a lump sum fee, what next?

A

Place in a separate “Client” account and agree a drawdown, provide periodic account statements

187
Q

Risk Management:

RICS guidance note is called?

And what does it advise on roughly?

A

Management of Risk 2015

Notes:

  • L1 Key principles, response/ mitigation strategies, procurement routes, quantification techniques
  • L2 Identification, ownership
  • Also NRM1 is helpful
188
Q

Data Management:

Difference between GDPR and Data Protection Act?

A

UK based - Data Protection Act

EU based - General Data Protection Regulations

189
Q

Data Management:

What is Building Maintenance Index (BMI)?

A

FM benchmark costs

Note:
I guess for different asset types - cost for school, hospital, theatre

190
Q

Health + Safety:

What does RIDDOR 2013 stand for?

SOE

A

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013

191
Q

Accounting Principles + Procedures:

What’s a profitability ratio show?

A

Profit in relation to turnover

192
Q

Risk Management:

Aside from lump sum, what other contract types offer cost assurance?

A

GMP

193
Q

Data Management:

Can you provide a construction based example of ‘Big data’?

A

Aecom Global Unite

Site biometrics for labour welfare

Others:
Hazard identification based on passed accidents/ near misses

194
Q

Sustainability:

How do you calculate recycled material content (with ref to 5% recycled material for DGBR compliance)?

SOE “OZ complies with DGBR”

A

Calculated by Engineer

Note:
to comply with DGBR

195
Q

Business Planning:

What is a departmental business plan?

A

Focused on specific department within a company (e.g. Arch, QS, etc)

Departmental goals, needs, individual staff metrics

196
Q

Health + Safety:

What does the Contractor’s legal register provide info on?

SOE

A

170 best practice Dubai Regulations, such as

  • law
  • the Dubai Code of Practice
  • Dubai Municipality public health and safety standards
  • and other local orders

This legal register exceed local min standards - for e.g. UK standards for cranes and scaffolding

197
Q

Client Care:

How do you confirm that your Client is satisfied with your service?

A

Periodic performance - feedback request

KPI’s on cost plan accuracy, meeting deliverables

No complaints either informal or formal on CHP

198
Q

Risk Management:

What is Earned Value Management?

A

PM tool for measuring project performance
- planned progress vs. actual progress curves.

Note:
Monitoring progress RICS isurv..
“a sophisticated version of the planned progress monitoring technique, utilising planned and actual progress curves. As well as measuring and comparing the work planned with the work carried out, it also utilises measures of budgeted costs and actual costs.

 The measures used in EVM are:
• the planned value of work over time (the agreed
programme and cost plan)
• the earned value of work completed
• the actual cost of work completed
199
Q

Accounting Principles + Procedures:

How many negative quarters is considered a recession?

A

2

200
Q

Business Planning:

What is an organisation structure?

A

e.g. we have for each project, who leads, who assists, etc

201
Q

Health + Safety:

What are the DM Codes of Practice for?

SOE

A

For carrying out/constructing the works safely - PPE, demolition, electrical hazards

Note:

  • H+S and best practice
  • Based on mix of UK, US and Europe best practice
202
Q

Business Planning:

How do you feel your role contributes to achievement of organisations objectives?

A

Excellent level of service

Notes:
Consider our objectives:
- Diversify/ expand Client base
- Expand into new GCC markets such as KSA, Bahrain + UK
- Expand services, such as claims

Trying to get MRICS

203
Q

Team Working:

describe what i think makes for good team characteristics?

SOE

A

5-8 members (to balance large workload with individual performance)

Varying abilities

Well managed

Notes

  • Integration, collaborative culture, cohesiveness
  • Pro-active, co-operative effort towards common goal
  • Respect and appreciation of others
  • gender balance
204
Q

Risk Management:

Tell me about some risks on OZ?

A

Lifting link bridge

7 storey basement excavation

Coronavirus - masks, thermal scanning

Generic projects:

  • Ground conditions
  • Tree protection orders
  • Incomplete design
205
Q

Business Planning:

How do you help to implement my company business plan?

A

Perform well, look after Client

Discuss career development with line manager

Trying MRICS to help win new projects

206
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Typical ADR stages in UAE?*

SOE

A

[Written notice <28 days of becoming aware]

Negotiation (if there is intervention by neutral 3rd party)

mediate/conciliate

DAAB (for binding expert decision FIDIC)

Arbitration

Note:

  • first and foremost ADR and dispute resolution, as set out in contract
  • Cl. 20 Claims, disputes and arbitration
207
Q

Business Planning:

What was discussed at Aecom Dubai Staff Gatherings?

SOE

A

Project updates,

milestones,

goals

208
Q

Business Planning:

What are competitor profiles?

A

Analysis of competitors

Identify their successes, replicate if applicable

209
Q

Client Care:

Guidance note - Complaints Handing 2016 provides info on?

A

Rule 7 All firms must operate one

Stage 1 - internal senior review of complaint, 28 days

Stage 2 - 12m redress mechanism such as ADR provider approved by S+RB (or Ombudsman in UK) - we use Dubai International Arbitration Centre (DIAC) as regulatory provider

210
Q

Risk Management:

How best to manage in early stages pre-contract?

A

Procurement route - distributes risk ownership to different parties

Design out risks (if poss)

Notes:
Best managed early in design stages/ design out, rather than in construction or handover and operation

211
Q

Sustainability:

How is a tenderer to know our project is complying with DGBR and LEED Gold?

SOE “OZ complies with DGBR”

A

“Tenderers issued DGBR and LEED docs in Tender Docs” - Specification (Division 1 Gen Reqs)

SOE

212
Q

Client Care:

When should the Client be made aware of firms CHP?

A

In the terms of engagement

213
Q

Sustainability:

What’s a fabric first design approach?

A

max performance of components and materials

before considering use of MEP systems.

214
Q

Sustainability:

Name some sustainable construction practices?

Not the definition e.g. social, economic, environmental and cultural
Not features e.g. solar

A

Brownfield regeneration

OSM/Prefab (materials efficiency)

Waste management (segregation)

215
Q

Risk Management:

How to score/rate a risk?

A

Likelihood 1-5
x severity 1-5
= risk rating 1-25

216
Q

Risk Management:

You’re lay-client is an experienced developer. They are happy to accept project risk. what procurement route would you advise?

A

Construction management

Note:

  • Contractor in advisory role
  • Client direct contract with subbies
217
Q

Accounting Principles + Procedures:

What is a financial auditor?

A

Verify the accountants work is accurate

Note:
UK exemption for companies with turnover less £10.2m/ balance sheet less than £5.1m/ less than 50 employees

218
Q

Risk Management:

What are some of the 6 step risk management process?

A

2 Identify

3 Assess - likelihood and severity rating

4 Prioritise - most significant

5 Respond - by implementing S T A R R

6 Monitor

Note:
1 Initiate - defining project and context

219
Q

Health + Safety:

Name two UK H+S laws/acts?

A

H+S at work act 1974

Management of H+S at work regulations 1992

220
Q

Team Working:

when have I worked within a well functioning team?
e.g. we drew on a pool of QS resources to meet deadlines

SOE

A

Aecom residential pre-contract

221
Q

Accounting Principles + Procedures:

What is insolvency?*

SOE

A

state of economic distress

Inability to pay debts/ cash flow issues

Forewarning that may intend to file for bankruptcy

Note:
2 forms of
- cash flow insolvency - inability to pay debts due
- balance sheet insolvency - negative net assets, debts exceed assets
- You can be insolvent without being bankrupt, but you can’t be bankrupt without being insolvent

222
Q

Sustainability:

LEED v4 - what categories are projects assessed against?

SOE

A

Indoor air quality

Water efficiency.

Energy and atmosphere.

Materials and resources.

Notes:

  • Sustainable sites
  • Locations and linkages (relating to transport and access to open space).
  • Awareness and education.
  • Innovation in design.
  • Regional priority
223
Q

Sustainability:

What’s embodied carbon/ embodied energy?

A

Sum of all energy required to produce any goods or services

Note:
- e.g. energy used in factory to produce tile, fuel to transport, etc

224
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

What’s adjudication?

A

quick binding decision in 28 days

Note:
not in UAE,

225
Q

Accounting Principles + Procedures:

When receive audited accounts from Tenderers, how did I assess these?*

A

I didn’t, not in scope of services

Also MC responsibility as part of prequal

Note:
PM also has third party accountant - Deloitte

226
Q

Risk Management:

What is the delphi technique?

A

questionnaires - a risk forecasting process based on results of multiple rounds of questionnaires sent to a panel of experts

227
Q

Accounting Principles + Procedures:

Purpose of three years audited profit and loss accounts?

A

Employer security - can highlight financial issue and highlight risky Contractors

228
Q

Health + Safety:

What changes has Covid-19 bought about on site?

A

Temperature checks on site and office.

Restrictions on outside visitors.

Social distancing and canteen avoidance

229
Q

Sustainability:

What should you consideration prior to installing solar panels?

A

Can the roof support the weight?

Can FM clean the panels to optimise performance?

Note:
Technical, but sunlight angle

230
Q

Risk Management:

What’s the name of the computer generated simulation used to model outcomes?

A

Monte Carlo simulation

Note:
A type of probabilistic risk analysis

231
Q

Risk Management:

At a risk workshop, what identification techniques may be used?

A

Brainstorming

Lessons learned from previous projects

Cause and effect diagrams

Note:

  • Historical information
  • Industry knowledge base
  • List of assumptions and constraints
232
Q

Health + Safety:

What does COSHH 2012 stand for?

A

Control of Substances Hazardous to Health Regulations 2012

233
Q

Accounting Principles + Procedures:

What are financial accounts?

A

external financial info outside the company.

Required by law by standards such as FRS102

234
Q

Accounting Principles + Procedures:

What is debtor?

A

A borrower, e.g. receiver from a loan

Note:

  • A debtor is also where client has not yet paid you for service, ends once invoice paid
  • A creditor, is the lender
235
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

How to avoid disputes in the first instance?

SOE

A

Refer to RICS Conflict Avoidance Processes

  • Clear contract docs
  • Good management
  • Good payment practice
  • Record keeping
  • Proactive PM
236
Q

Sustainability:

What does ESOS stand for?

A

Energy saving opportunities scheme regulation

Note
For large businesses - Euro 50m turnover

237
Q

Data Management:

Keep data for how long?

SOE

A

6y Underhand - simple contract

12 as a Deed - specialist contract

From Final Payment Certificate (assumed)

238
Q

Risk Management:

What are qualitative risk analysis methods?

A

Descriptive - e.g. very low to very high

Note:

  • without allocating a number to it
  • For ordering and prioritising e.g. a matrix of likelihood and impact
239
Q

Accounting Principles + Procedures:

What’s a Profit and loss account?*

SOE

A

Historic (e.g. last 3 years)

Shows income and expenditure for a project/ company

Note:

  • Similar to a Balance Sheet but over a period of time, e.g. financial year
  • Helps to justify a companies valuation
  • helps Provide assurance against default for Clients and Contractors
240
Q

Sustainability:

What’s ‘The Futures Report 2020’?

A

RICS report on change in attitudes on sustainability, worldwide.

explores sustainable solutions - e.g. building roads with recycled plastic

241
Q

Data Management:

If you want to dispose of data, what to check for first?

A

Is it original contract/legal doc

Required for disputes/ litigation

Relate to current project

Outstanding fee on project

Who owns e.g. Client

242
Q

Sustainability:

What’s a Building Management Systems (BMS)?

A

MEP intelligence

Can save of energy consumption e.g. knowing to heat certain parts of the building at certain times

243
Q

Risk Management:

Ideally, what should happen to a risk allowance as the project progresses (NRM1)?

A

Decrease as reduction in uncertainty

Note:
Successive assessments are to show decreasing risk due to reducing uncertainty as a consequence
of the increasing definition of the project itself and decreasing uncertainty as a result of decisions
which are made as the project progresses. However, it should be noted that risk does not always
decrease

244
Q

Client Care:

Example of when I have given excellent Client care?

A

I attend the final negotiation meetings and am on hand to advise of adjustments, etc (SOE)

Note:

  • Explaining Apdx A adjustments face-to-face (Link1+2)
  • The Client regularly approaches me for queries of a colleagues work, I always assist
245
Q

Accounting Principles + Procedures:

What’s a definition of liquidity?

A

Ability to meet current obligations from assets

246
Q

Risk Management:

What’s a P80 risk allowance mean?

A

Common to report on an 80% confidence level

247
Q

Health + Safety:

What is OSHAD?

A

Occupational Safety and Health [Abu Dhabi]

248
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

First step you should attempt in dispute resolution?

A

Negotiation

Note:

  • cheap,
  • effective,
  • informal
249
Q

Data Management:

What are some of the 7 principles of GDPR?

A

Accountability

Accuracy

Lawfulness, fairness and transparency

Notes:

  • Purpose limitation
  • Data minimisation
  • Storage limitation
  • Integrity and confidentiality (security)
250
Q

Risk Management:

What is meant by the term residual/retained risk?

A

risks retained by employer

rather than paying contractor to take the risk on

Notes:

  • unexpected expenditure from risks that materialise
  • According to NRM2
251
Q

Conflict Avoidance, Mgmt + Dispute Res Procedures:

Three Pillars of Dispute Resolution?*

A

N M Adj

  • Negotiation
  • mediation/conciliation (3rd party)
  • adjudication (3rd party binding)
252
Q

Client Care:

KPI’s for our firm on OZ?

A

No,

Client is new formation, we anticipate they will follow Emr model soon as both under same parent co.

Note: 
KPI's include
- Cost plan +/- 10%
- Penalty of 0.02% of fee for each day of delay
- Client satisfaction survey
253
Q

Risk Management:

How to calculate a project contingency?

A

Price the risk register.

Historically was percentage driven e.g. 10%

RICS APC UAE (6 decks)

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