Mandatories Flashcards
What tactics do you undertake when negotiating?
- Agree clients objectives and negotiating strategy
- Prepare win-win, fallback positions and areas of common ground
- Decide what points you can give on and what points are non-negotioable
- Understand other parties position
- Consider the method of communication
- Create a constructive environment for negotiations
- Develop a partnership / collaborative approach
- Maintain communication
What is a balance sheet?
A balance sheet is a statement of a businesses financial position and shows its assets and liabilities at a given date
What is a profit and loss account?
A profit and loss account is a statement of a businesses financial performance and shows income and expenditure
What changes are you aware of in accountancy?
- Changes to IFRS 16 with full cost of leases to be accounted for on balance sheet.
- Occupiers obligation to pay rent has to be recognised as a liability
- Exemptions exist for Leases shorter than 12 months
What does Tina Paillets policy focus on?
Policy focuses on the four pillars of the RICS Strategy: Future Foundations
- Enhance Member Value and Engagement
- Attract a diverse next generation
- Strengthen trust in the profession
- Lead and influence on sustainability
How do you keep your data secure?
- Password Protection
- Encrypt data on secure hard disk drives
- Regular backups off site
- Firewalls and disaster recovery procedures
What are the 8 individual rights under UK GDPR?
Right:
- To be informed
- Of access
- To rectification
- To erasure
- To restrict processing
- to data portability
- to object
- to automated decision making and profiling
Who polices the data protection act 2018?
Information Commissioners Office (ICO) - fines up to 4% of global turnover or £17.5 million for breaches (whatever is greater)
What are the key principles of UK GDPR?
Data must be:
- Processed lawfully / fairly / transparently
- Collected for specified, legitimate purposes
- Limited to what is necessary
- Accurate and kept up to date.
- Processed with appropriate security
- Kept no longer than necessary
What are some of the key requirements of UK GDPR?
- Obligation to conduct impact assessments for high risk holding of data
- Data security breaches must be reported to ICO within 72 hours when loss of data
- Organisations must be able to prove to ICO how they comply with regulations
- Data controller decides how and why personal data is processed.
Are you aware of any RICS documents for Data Protection?
Proposed RICS Professional Standard on Data Handling and Prevention of Cyber on Data Handling and Prevention of Cybercrime
What is the Freedom of Information Act 2000?
- Gives individuals the right of access to information held by public bodies
- Public must tell any individual requesting information if they hold it
- Normally required to supply within 20 working days
- Exemptions are allowed if contrary to GDPR requirements or if it prejudiced criminal matter or commercial interest
What are the 9 protected characteristics?
- Gender reassignment
- Sex
- Sexual orientation
- Age
- Disability
- Race
- Religion / Belief
- Marriage / Partnership
- Pregnancy / Maternity
What is unconscious bias?
Associations we hold which are deeply ingrained and outside of our awareness / control
How do you work well as a team?
- Listen
- Discuss
- Persuade
- Respect
- Help
- Share
- Participate
- Communicate
- Reflect