Managment of People Flashcards

1
Q

Elements of Workforce Planning

A
  • Identify employee requirements
  • Analyse skills of current workforce
  • Identify gaps in employee skills and knowledge
  • Train existing staff
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2
Q

Stages of Recruitment?

A

Identify Vacancy eg. Someone leaving
Job analysis
Job description for possible employees
Personal specification for perfect employee
Advertise Vacancy

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3
Q

Interviews ADV/DISAD

A

+ helps to find the perfect person for the jobs
- time consuming

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4
Q

Tests for recruitment?

A

Aptitude - suitability for job
Personality
Medical
Pyschometric - intelligence

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5
Q

DISAD of testing?

A
  • applicants can be negatively affected by nerves
  • results can be unreliable if not managed properly
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6
Q

ADV of Assessment centres

A

Allows skills like Leadership, team work and personality to be seen by employers

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7
Q

Reasons for staff development?

A

Improve production
Staff more motivated
Improves staff performance
Increases job satisfaction
Rescues injuries

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8
Q

On the job training?

A

Employees are trained whilst continuing to do normal job

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9
Q

ADV/ DISAD of on the job training

A

+ money isn’t lost as job is still being completed
+ training is flexible
+ usually cheaper than off the job training as no transport costs

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10
Q

Off the job Training?

A

Employees trained off the job

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11
Q

ADV/ DISAD of off the job training?

A

+ employees can pass down information to other employees
+ allows staff to get to know other employees from other sites
- Training courses can be expensive
- Transport costs are expensive

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12
Q

VLE?

A

Virtual Learning Environment

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13
Q

ADV/ DISAD of VLE?

A

+ can be accessed at any time
+ materials can be easily updated
+ large numbers of people can access it
- employees need self discipline to actually do it
- might be expensive to set up and maintain

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14
Q

Training schemes and work based qualifications

A

Employees complete their normal job whilst going to college to achieve a qualification
eg. apprentice

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15
Q

ADV/DISAD of Training schemes?

A

+ Qualification can be earned
+ Training takes place whilst working
- time consuming to complete
- costs money to enter someone into qualification

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16
Q

Ways to motivate staff?

A

Bonuses/ Pay rises
Promotions
Responsibility opportunities
Social Events

17
Q

Appraisal?

A

Assessment of staff performance

18
Q

ADV/ DISAD of appraisal

A
  • hard to measure
    + identify future training needs
    + improves employee performance
19
Q

Herzbergs Principle?

A

Job Dissatisfaction
Job satisfaction

20
Q

Job dissatisfaction?

A

Factors which reduce job dissatisfaction eg. good working conditions, Relations with coworkers

21
Q

Job Satisfaction?

A

Factors which increase job satisfaction
eg. bonuses, promotions, responsibility

22
Q

Methods of motivation?

A

Increases pay level
Job security
Good working conditions
Benefits with the job
Empowerment

23
Q

Work Councils?

A

Made up of managers and workers to discuss laws before they are passed

24
Q

Technology in communication?

A

email can be used to confirm orders or keep in touch with suppliers/ customers
teams/ zoom/ text can be used to share info between employees

25
Technology in training?
Online learning can be used to train employees
26
Technology in record keeping?
Stats and figures of business can be kept online or on spreadsheets