Managment of People Flashcards

1
Q

Elements of Workforce Planning

A
  • Identify employee requirements
  • Analyse skills of current workforce
  • Identify gaps in employee skills and knowledge
  • Train existing staff
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2
Q

Stages of Recruitment?

A

Identify Vacancy eg. Someone leaving
Job analysis
Job description for possible employees
Personal specification for perfect employee
Advertise Vacancy

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3
Q

Interviews ADV/DISAD

A

+ helps to find the perfect person for the jobs
- time consuming

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4
Q

Tests for recruitment?

A

Aptitude - suitability for job
Personality
Medical
Pyschometric - intelligence

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5
Q

DISAD of testing?

A
  • applicants can be negatively affected by nerves
  • results can be unreliable if not managed properly
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6
Q

ADV of Assessment centres

A

Allows skills like Leadership, team work and personality to be seen by employers

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7
Q

Reasons for staff development?

A

Improve production
Staff more motivated
Improves staff performance
Increases job satisfaction
Rescues injuries

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8
Q

On the job training?

A

Employees are trained whilst continuing to do normal job

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9
Q

ADV/ DISAD of on the job training

A

+ money isn’t lost as job is still being completed
+ training is flexible
+ usually cheaper than off the job training as no transport costs

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10
Q

Off the job Training?

A

Employees trained off the job

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11
Q

ADV/ DISAD of off the job training?

A

+ employees can pass down information to other employees
+ allows staff to get to know other employees from other sites
- Training courses can be expensive
- Transport costs are expensive

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12
Q

VLE?

A

Virtual Learning Environment

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13
Q

ADV/ DISAD of VLE?

A

+ can be accessed at any time
+ materials can be easily updated
+ large numbers of people can access it
- employees need self discipline to actually do it
- might be expensive to set up and maintain

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14
Q

Training schemes and work based qualifications

A

Employees complete their normal job whilst going to college to achieve a qualification
eg. apprentice

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15
Q

ADV/DISAD of Training schemes?

A

+ Qualification can be earned
+ Training takes place whilst working
- time consuming to complete
- costs money to enter someone into qualification

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16
Q

Ways to motivate staff?

A

Bonuses/ Pay rises
Promotions
Responsibility opportunities
Social Events

17
Q

Appraisal?

A

Assessment of staff performance

18
Q

ADV/ DISAD of appraisal

A
  • hard to measure
    + identify future training needs
    + improves employee performance
19
Q

Herzbergs Principle?

A

Job Dissatisfaction
Job satisfaction

20
Q

Job dissatisfaction?

A

Factors which reduce job dissatisfaction eg. good working conditions, Relations with coworkers

21
Q

Job Satisfaction?

A

Factors which increase job satisfaction
eg. bonuses, promotions, responsibility

22
Q

Methods of motivation?

A

Increases pay level
Job security
Good working conditions
Benefits with the job
Empowerment

23
Q

Work Councils?

A

Made up of managers and workers to discuss laws before they are passed

24
Q

Technology in communication?

A

email can be used to confirm orders or keep in touch with suppliers/ customers
teams/ zoom/ text can be used to share info between employees

25
Q

Technology in training?

A

Online learning can be used to train employees

26
Q

Technology in record keeping?

A

Stats and figures of business can be kept online or on spreadsheets