Managment of People Flashcards
Elements of Workforce Planning
- Identify employee requirements
- Analyse skills of current workforce
- Identify gaps in employee skills and knowledge
- Train existing staff
Stages of Recruitment?
Identify Vacancy eg. Someone leaving
Job analysis
Job description for possible employees
Personal specification for perfect employee
Advertise Vacancy
Interviews ADV/DISAD
+ helps to find the perfect person for the jobs
- time consuming
Tests for recruitment?
Aptitude - suitability for job
Personality
Medical
Pyschometric - intelligence
DISAD of testing?
- applicants can be negatively affected by nerves
- results can be unreliable if not managed properly
ADV of Assessment centres
Allows skills like Leadership, team work and personality to be seen by employers
Reasons for staff development?
Improve production
Staff more motivated
Improves staff performance
Increases job satisfaction
Rescues injuries
On the job training?
Employees are trained whilst continuing to do normal job
ADV/ DISAD of on the job training
+ money isn’t lost as job is still being completed
+ training is flexible
+ usually cheaper than off the job training as no transport costs
Off the job Training?
Employees trained off the job
ADV/ DISAD of off the job training?
+ employees can pass down information to other employees
+ allows staff to get to know other employees from other sites
- Training courses can be expensive
- Transport costs are expensive
VLE?
Virtual Learning Environment
ADV/ DISAD of VLE?
+ can be accessed at any time
+ materials can be easily updated
+ large numbers of people can access it
- employees need self discipline to actually do it
- might be expensive to set up and maintain
Training schemes and work based qualifications
Employees complete their normal job whilst going to college to achieve a qualification
eg. apprentice
ADV/DISAD of Training schemes?
+ Qualification can be earned
+ Training takes place whilst working
- time consuming to complete
- costs money to enter someone into qualification
Ways to motivate staff?
Bonuses/ Pay rises
Promotions
Responsibility opportunities
Social Events
Appraisal?
Assessment of staff performance
ADV/ DISAD of appraisal
- hard to measure
+ identify future training needs
+ improves employee performance
Herzbergs Principle?
Job Dissatisfaction
Job satisfaction
Job dissatisfaction?
Factors which reduce job dissatisfaction eg. good working conditions, Relations with coworkers
Job Satisfaction?
Factors which increase job satisfaction
eg. bonuses, promotions, responsibility
Methods of motivation?
Increases pay level
Job security
Good working conditions
Benefits with the job
Empowerment
Work Councils?
Made up of managers and workers to discuss laws before they are passed
Technology in communication?
email can be used to confirm orders or keep in touch with suppliers/ customers
teams/ zoom/ text can be used to share info between employees
Technology in training?
Online learning can be used to train employees
Technology in record keeping?
Stats and figures of business can be kept online or on spreadsheets
