Managment Flashcards

1
Q

SWOT Analysis

A
  • strengths
  • weaknesses
  • opportunities
  • threats

Matrix

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2
Q

Conceptual management

A
  • Top level business managers

- use very little technical and human relation skills

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3
Q

Human relations management

A

Basically solely working with other people

- need some technical skills and few conceptual skills

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4
Q

Extrinsic rewards

A

Motivated by

  • money (tangible things)
  • pressure (autocratic leadership)
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5
Q

Intrinsic

A
  • personal satisfaction
  • to do for the fun or for the company
  • do because it’s the right thing
  • pride
  • recognition
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6
Q

Money would be considered an _____________ reward

A

Extrinsic

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7
Q

Personal satisfaction would be considered an ___________ reward

A

Intrinsic

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8
Q

Autocratic leadership

A
  • complete control by one person

- military style

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9
Q

Democratic leadership

A
  • people r part of company

- leaders listen to workers for better opportunities

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10
Q

Laissez- faire

A

Leader sits back and allows employees to do their jobs

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11
Q

Strategies for job interviews

A
  • dress appropriately
  • clean up social media
  • 5-15 early
  • be prepared
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12
Q

Examples of Fringe benefits

A
  • sick days
  • vacation days
  • personal days
  • health and life insurance
  • use of facilities
  • compressed workweek
  • flex time
  • -reduced load
  • tuition reimbursement
  • profit sharing
  • stock options
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13
Q

Collective bargaining

A

Negotiations between employer and employees

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14
Q

Labor union

A

“Organized group of workers formed to protect and further rights and interests”

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15
Q

Strike

A

Organized group of employees who protest until their working conditions change

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16
Q

Boycott

A

When people withdraw from a company or group until something is changed

17
Q

Lockout

A

Exclusion of employees by employers

18
Q

Affirmation Action (AA)

A
  • tries to write a wrong

- reverse discrimination

19
Q

Americans with Disabilities Act (ADA)

A
  • employers must make reasonable accommodations for those with disabilities
  • business necessity
20
Q

Objectives often serve as _______

A

Standard

21
Q

Controlling

A

Review data and making more successful plans