Managing Project Week 5：Communication

Question 1

What can project communication management generic processes be divided into?

Answer 1

1. Plan communications management
2. Manage communications
3. Monitor communications

Question 2

What is the focus and difference between project communication management and general communication skills?

Answer 2

Project communication management focuses on information systems and provision of information when required; it differs from general communication skills

Question 3

What is the process of Plan Communications management about? (3 key questions)

Answer 3

It’s about WHO,WHEN, HOW

Who: define internal and external stakeholders, it is the process of developing an appropriate approach and plan for project communication activities based on the information needs of each stakeholder or group, and the needs of the project.

When: when will then need it?

How: how will it be given to them, it determine how project information will be delivered to stakeholders (email, status reports, risk registers etc)

Question 4

the process of ensuring the timely and appropriate collection, creation, distribution, storage, retrieval, management, monitoring, and ultimate disposal of project information.

Answer 4

Manage Communications

It involves making needed information available to project stakeholders in a timely manner.

Question 5

Major project communications tool?

Answer 5

Status reports are a major project communications tool and often presented at status meetings.

Question 6

What is monitor communications?

Answer 6

Monitor communications is the process of ensuring the information needs of the project and its stakeholders are met

Question 7

How to monitor communication?

Answer 7

Most communication skills are common for both general management, such as:
Listening skills, questioning, educating, fact-finding, persuading, motivating, coaching, negotiating, resolving, and summarising.

Question 8

What is earned value?

Answer 8

Earned value (EV) is the percent of the total budget actually completed at a point in time.

it is an advanced technique to measure project performance by integrating cost, schedule, and scope calculations.

It is a quick way to tell is you’re behind schedule or over budget.

Question 9

How to calculate the earned value?

Answer 9

Use budgeted and actual performance data:

budgeted cost for work scheduled

Actual cost for work performed

Question 10

Good earned value？

Answer 10

Actual spending < Approved budget < Actual production