Managing & Performing Flashcards
1
Q
What does a day as a manager mainly consist of?
A
The interactive nature of management means that most management work is conversational.
Managers spend about two-thirds to three-quarters of their time in verbal activity.
2
Q
What are the roles that managers play in organisations?
A
Interpersonal Roles
Informational Roles
Decisional Roles
3
Q
Interpersonal Role
A
Interacting with:
- clients and customers
- business prospects and partners
- and forming alliances and personal relationships
- Conducting hiring and performance interviews
4
Q
Why is it important to consult with team members?
A
Helps to establish common understanding of purpose
5
Q
What is Leadership?
A
The action of leading a group towards a common goal
6
Q
Top 10 Leadership skills
A
Communication Motivation Delegation Positivity Trustworthiness Creativity Feedback Responsibility Flexibility
7
Q
What is Management?
A
The process of dealing with our controlling things out people
8
Q
Top 10 Management skills
A
Interpersonal skills Communicational Motivational Organisational Delegational Forward planning Strategic thinking Problem solving Commercial awareness Mentoring
