Managing people and organizations Flashcards
What should you do right after criticizing or praising someone’s actions or behavior?
a) Publicly announce the behavior
b) Demand a detailed written account of the behavior
c) Punish or reward the behavior
d) Explain the broad effects of that behavior
What should you do right after criticizing or praising someone’s actions or behavior?
d) Explain the broad effects of that behavior
How can you gain influence over members of a cross-functional team who are not under your direct supervision?
a) by filing reports on team performance to your manager
b) by having weekly team evaluations of the team members
c) by threatening to have them expelled from the team
d) by communicating with their supervisor regarding their performance
How can you gain influence over members of a cross-functional team who are not under your direct supervision?
d) by communicating with their supervisor regarding their performance
Why should a manager spend time organizing venues for casual or informal contact among virtual team members?
a) to resolve disputes
b) to improve overall communication within the team
c) to encourage collaboration
d) to foster outside interactions
Why should a manager spend time organizing venues for casual or informal contact among virtual team members?
b) to improve overall communication within the team
What is the most critical stage (team members positioning themselves and it’s the most common stage where crisis can arise in the team-development cycle?
a) forming
b) storming
c) norming
d) performing
e) adjourning
What is the most critical stage (team members positioning themselves and it’s the most common stage where crisis can arise in the team-development cycle?
b) storming
Based on conceptual model for the study of organizational behavior, what is not belonging into the list below as dynamics of organizational behavior?
a) groups & teams
b) communication & decision making
c) leadership process
d) power & politics
e) stress & conflicts
Based on conceptual model for the study of organizational behavior, what is not belonging into the list below as dynamics of organizational behavior?
c) leadership process
Which action should you take after overcoming a setback?
a) review the process to determine key positive and negative features
b) move on immediately to the next obstacle
c) codify the successful process for future repetition
d) seek out causes of the setback and reprimand those responsible
Which action should you take after overcoming a setback?
a) review the process to determine key positive and negative features
