Managing Human Assets

Question 1

Job descriptions

Answer 1

provide an identity for employees

clearly defines their responsibilities and functions in their positions

provides employees and supervisors with indices of job performance and salaries (important for evaluation process)

Question 2

Good venues for recruitment in the landscape industry include:

Answer 2

Job fairs

Online job search companies

Community colleges

Trade schools

Question 3

Employer guidelines for hiring include:

Answer 3

Be careful what you ask on applications to avoid discrimination (gender, age, etc.)

State the desired skills and experience in job descriptions

Be aware of Equal Employment Opportunity Commission (EEOC) regulations

Require written applications

Question 4

Key building blocks for constructing a business culture that will attract and retain dedicated and productive employees are

Answer 4

Empowerment

Respect

Professional development

Positive reinforcement

Company events

Recognition

Question 5

If there is no alternative to termination, the manager should review the following guidelines / ask the following questions:

Answer 5

Understand the situation: analyze the termination and check with human resources (or your attorney) to verify justification.

Do the termination quickly, with a witness if possible, and have the last check waiting if possible

Does the policy manual have a policy procedure in place?

Has a disciplinary process been followed and documented?