Managing And Controlling The Performance Of Organisational Units - 30% Flashcards

1
Q

What are the pros of responsibility accounting?

A

Profit centre managers are made aware of the significance of other overhead costs
Profit centre managers are made aware that they need to earn a sufficient profit to cover a fair share of other overhead costs

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2
Q

What are the cons of responsibility accounting?

A

Profit centre managers are made accountable for a share of other overhead costs, but they can do nothing to control them
The Apportionment of other overhead costs between profit centres is usually a matter of judgement lacking any economic or commercial justification.

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3
Q

What are some KPI for profitability?

A

ROCE
Operating profit margin
Asset turnover

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4
Q

What are some KPI for liquidity?

A

Current ratio
Quick ratio

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5
Q

What measures are used to assess performance in a cost centre division?

A

Total cost and cost per unit
Cost variances
Non financial indicators related to quality, productivity and efficiency

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6
Q

What measures are used to assess the performance of a revenue centre?

A

Total revenue and revenue per unit
Revenue sales variance

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7
Q

What measures are used to assess a profit centre?

A

Total sales and market share
Profit
Sales variance
Working capital ratios

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8
Q

What measures are used to assess the performance of an investment centre?

A

ROI
RI

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9
Q

How do u calculate ROI?

A

Divisional controllable profit before tax and interest/divisional capital employed x 100%

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10
Q

What are the pros of ROI?

A

Widely used and accepted
Enables comparisons between divisions
Can be broken down into secondary ratios

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11
Q

What are the cons if ROI?

A

May lead to dysfunctional decision making
ROI increases with the age of the asset
It may encourage the manipulation of profit and capital employed figures
Different accounting policies

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12
Q

How do u calculate RI?

A

Controllable profit - notional interest on capital

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13
Q

What are the pros of RI?

A

RI resolves the dysfunctional aspect of the ROI measure
Cost of financing a division is brought home
Risk can be incorporated

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14
Q

What are the cons of RI?

A

Does not facilitate comparisons between divisions
Does not relate the size of a divisons profit to the assets employed
Increase over time as asset depreciates
Subject to manipulation

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15
Q

What are the advantages of EVA?

A

Performance measure that attempts to put a figure to the increase that should have arisen during a period
It can be measured for each financial reporting period
Based on economic profit and economic value of assets not accounting profits and asset values

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16
Q

What are the five key principles for effective report visualisation that should be considered?

A

Ensure data is optimised for report visualisation
Relevant visualisation tool must be applied
Appropriate report layouts must be chose
Reader experience must be optimised
Visualisation to the appropriate delivery channel must be optimised

17
Q

What are the problems associated with the use of traditional financial performance metrics?

A

Only tell what has happened over a limited period in the immediate past
Give no indication of what is going to happen in the future
Vulnerable to manipulation and to choice of accounting policy
Do not relate to the strategic management of the business

18
Q

What are non performance indicators?

A

Measures of performance based on non financial information that may originate in and be used by operating departments to monitor and control their activities without any accounting input

19
Q

What are some non performance indicators for competitiveness?

A

Sales growth by product or service
Size of customer base
Market share by product, service or customer group

20
Q

What are some non performance indicators for activity level?

A

Number of units sold
Labour and machine hours worked
Number of passengers carried
Number of overdue debts collected

21
Q

What are some non performance indicators for productivity?

A

Manufacturing cost per unit produced
Capacity utilisation of facilities and labour force
Average number of units produced per day or per man day
Average setting up time for new production run

22
Q

What are some non performance indicators for quality of service?

A

Number of units rejected in manufacturing
Number of units failing service
Number of visits by representatives to customer premises
Number of new accounts gained or lost
Number of repeat customer orders received

23
Q

What are the 3E’s in the 3E’s concept?

A

Economy - measures relationship between money spent and the inputs
Efficiency - measure the maximum output is achieved from resources used
Effectiveness - measures to what extent the outputs generated achieve the objective of the organisation

24
Q

What is benchmarking?

A

Establishment trough data gathering of targets and comparators that permit relative levels of performance to be identified.

25
Q

What are the reasons for benchmarking?

A

To receive an alarm call about the need for change
Learning from others in order to improve performance
Gaining a competitive edge
Improving services

26
Q

What are the five types of benchmarking?

A

Internal benchmarking
Competitive benchmarking
Functional benchmarking
Strategic benchmarking
Customer benchmarking

27
Q

What are the four items on a balanced scorecard?

A

Financial perspective
Internal business process perspective
Learning and growth perspective
Customer perspective

28
Q

Why is the transfer price significant for inter-divisional transactions?

A

Determines how the total profit is shared between the two divisions
In some circumstances it could affect decisions by the divisional managers about whether they are willing to sell to or buy from other divisions

29
Q

What are the objectives of transfer pricing?

A

Goal congruence
Performance measurement
Maintaining divisional autonomy
Minimising the global tax liability
Recording the movement of goods and services
A fair allocation of profits between divisions

30
Q

What are the three bases for setting a transfer price?

A

Market based prices
Cost based prices
Negotiated prices

31
Q

What is the general rule when calculating the transfer price?

A

Marginal costs of selling division + opportunity cost of selling division

32
Q

What is the optimum transfer price in a competitive market for an intermediate product?

A

Market price +/- any small adjustments

33
Q

How do you calculate the optimum transfer price when the selling division has surplus capacity?

A

Marginal cost of the selling division

34
Q

What is a 2 part tariff in transfer pricing?

A

Marginal cost, but in addition a fixed sum is paid per annum or per period to the supplying division

35
Q

What are the disadvantages of a two part tariff?

A

May not provide motivation to selling division manager
Measurement of the performance of the selling division may not be fair
Negotiation process may be time consuming and a fair profit may have to be imposed by head office

36
Q

What is dual pricing in transfer pricing?

A

One transfer price is recorded by supplying division and a different transfer price is recorded by buying division.

37
Q

How do you calculate transfer price when there are production constraints and the division has no spare capacity?

A

Marginal cost of selling division + shadow price

38
Q

How do you calculate minimum transfer price?

A

Marginal cost of selling division + any lost contribution

39
Q

How do you calculate the maximum transfer price?

A

Lower of:
External purchase price
And the net marginal revenue of selling on final product