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Captain Exam 2024 > Managing a Fire Company > Flashcards

Managing a Fire Company Flashcards

1
Q

What are MCS?

A

Minimum Company Standards

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2
Q

A company fire officer’s job description should be centered around:

A

Managing their crew members delivering service to the public as safely as possible, as competently as possible, and as nicely as possible.

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3
Q

How many expectations are there of a Company Officer?

A

8
P.22

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4
Q

What is the definition of leadership?

A

The capacity to lead

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5
Q

What is the definition of leader?

A

A person who leads

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6
Q

What is the definition of “lead”?

A

To direct the operations, activity, or performance of; to guide on a way especially by going in advance; and/or to bring to some conclusion or condition

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7
Q

What is the definition of “manage”?

A

To handle or direct with a degree of skill; to work upon or try to alter for a purpose; to succeed in accomplishing; to direct the professional career of; and/or to achieve one’s purpose

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8
Q

What is the definition of manager?

A

A person who directs a team

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9
Q

What is the definition of supervise?

A

To be directly in charge of an activity

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10
Q

A company officer needs to be a ___ all the time and a ___ whenever necessary.

A

Manager; Supervisor

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11
Q

The definition of authority is:

A

the right to do work

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12
Q

The definition of power is:

A

The exercise of authority

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13
Q

What are the two types of authority?

A

Organizational authority—the ability of a person to influence the behavior of others using the authority conferred upon him/her by the organization pursuant to the individual’s position or rank in the organization.
Personal authority—the ability of a person to influence the behavior of others by means other than using the authority given to them by the organization.

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14
Q

The standing you have with others based on your competencies, behaviors, values, treatment of others, and your personal integrity best summarizes:

A

Personal Authority

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15
Q

The person on the crew with the most ____ has the most influence on the other crew members.

A

Personal authority

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16
Q

The Occupational Safety and Health Act of 1970 established:

A

NIOSH

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17
Q

NIOSH is part of what organization?

A

US Centers for Disease Control and Prevention in the US Department of Health and Human Services

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18
Q

What is a leading factor of almost all NIOSH LODD investigations?

A

Not following established SOPs of the lack of having best practice SOPs in place to follow

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19
Q

How long is a diffuser for testing hydrants?

A

At least 16 inches long

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20
Q

What are the greatest service delivery risks of a company officer for likelihood to testify in court?

A
  1. Fire Incidents
  2. EMS Incidents
  3. Driving or apparatus movements
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21
Q

A bell ringer is a person that shows up to work anywhere from what time frame before work?

A

15 minutes to 1 second

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22
Q

What is the most important thing a department must maintain in order to deliver the best possible service?

A

All of the people who work for the organization

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23
Q

What is the body composition that firefighters need to possess and retain to be a firefighter?

A

Body fat % less than 20% for men, less than 30% for women

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24
Q

What is the aerobic capacity needed to be a firefighter?

A

42mL minimum

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25
Q

What are the tiers of fitness levels?

A

Tier 1–Low body fat (below 10%)
Tier 2–Medium body fat (around 15%)
Tier 3–High body fat (20%+) absolute minimum physical condition to be a firefighter
Tier 4–Physical condition does not allow a person to be a firefighter

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26
Q

When working out on shift, what is the suggested heart rate?

A

Below 75% of maximum as much as possible

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27
Q

On shift workouts should be limited to what time duration?

A

30-45 minutes

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28
Q

When working out on shift, members should not be more than how many seconds away from getting into proper response gear?

A

60-80 seconds

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29
Q

There is no activity that does more for making the company officer more “in charge” of the company than ___.

A

Company drilling

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30
Q

What is the most important activity that needs to take place on the company level?

A

Company drilling

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31
Q

Company drilling addresses the company officers job desription for how many of the expectations?

A

3 of 8
5. Safety manager
6. Training officer
7. Delivering excellent customer service

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32
Q

What are the 4 levels of competence?

A

Level 0–people in academy trying to be FF 1&2
Level 1–“Green”
Level 2–can do critical task without thinking about it. Senior FF on auto-pilot
Level 3–person who knows the hows and whys of the activity, enables a person to teach the skill to someone else

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33
Q

The majority of company drilling time should be focused on what type of activities?

A

High risk activities responded to on a shift-to-shift basis

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34
Q

High Risk Low-frequency, Non-Discretionary Decision Making Time activities should have what percentage of training devoted to it?

A

50%

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35
Q

Gordon Graham’s training focus says you should devote 25% of training to what category activities?

A

Low Risk LF—NDMT & High Risk HF—NDMT

36
Q

High Risk LF—NDMT events require what level of training from the company officer and the crew?

A

Level 3 for the CO, no less than Level 2 for the crew

37
Q

What has been proven to be the best transference learning method (where participation leads to understanding, which leads to higher performances in a live setting)?

A

Training in context

38
Q

Low frequency-high risk drills performed every ___ is the bare minimum drilling required to maintain any competence level.

A

3 weeks

39
Q

Low frequency-high risk drills performed once every ___ is the bare minimum drilling required to increase competence levels.

A

2-3 shifts

40
Q

Dehydration causing more than a ___reduction in body mass is associated with moderate to significant impairments on attention, executive function, and motor coordination.

A

2%

41
Q

What 3 things does eating meals together at the firehouse promote?

A

Facilitates team building and unity
Promotes mental health
Facilitates eating the proper nutrition for peak energy levels

42
Q

How much time should be spent around the table after eating?

A

At least 15-20 minutes

43
Q

What is a short sleep duration defined as?

A

Less than 7 hours of sleep in a 24-hour period

44
Q

What are the stages of NREM sleep?

A

NREM Stage 1–1-7 minutes, 2-5% of sleep
NREM Stage 2—10-25 minutes in initial sleep cycle, 45-55% of sleep
NREM Stage 3—Slow wave sleep, few minutes, 3-8% of sleep
NREM Stage 4—slow wave sleep, first third of night, 20-40 minutes, 10-15% of sleep

45
Q

NREM sleep consists of what percentage of the sleep period?

A

60-80%

46
Q

How long does REM sleep cycle last?

A

1-5 minutes, progressively prolonged as cycle progresses

47
Q

When does dreaming occur?

A

REM sleep

48
Q

How much of sleep consists of REM sleep?

A

20-40%

49
Q

Sleeping ___ hours or less a night on a chronic basis increases mortality risk by roughly ___%.

A

5; 15

50
Q

4-5 hours of sleep will maintain cognitive performance for ___ days

A

5-6

51
Q

Less than 4 hours of sleep leads to a rapid decline in performance rendering the soldier ineffective in ___ days.

A

2-3

52
Q

The most effective treatment for dealing with sleep loss is to sleep longer (___ hours a night) or take a short nap lasting no more than ___.

A

8; 2 hours

53
Q

A nap as short as ___ offers a 34% improvement in task performance and a 50% increase in overall alertness.

A

26 minutes

54
Q

People who have been awake for longer than ___ hours have significantly more motor and cognitive deficits.

A

16 hours

55
Q

A rough night is defined as having less than how many hours of sleep or being woken up during nighttime sleep?

A

6 hours

56
Q

How much should you nap in the first 8-12 hours once off duty?

A

At least 2 hours

57
Q

What percentage of firefighters will have PTSD by the time they retire?

A

20%

58
Q

What minimum lengths of exercise are recommended and for what minimum total time per week?

A

30 minutes; 2.5 hours

59
Q

NFPA 1710 sets the standard for getting out of the station in what timeframe for EMS and fire response?

A

60 seconds for EMS, 80 seconds for fire

60
Q

What are the different response codes for driving?

A

Code 1–driving while not assigned to incident
Code 2–Assigned to non-emergency incident
Code 3–assigned to emergency incident
Code 4–Emergency scene hazards stabilized, scene is safe

61
Q

What is the max speed allowed when a fire apparatus has to use the center or oncoming lanes?

A

20mph

62
Q

Units using the freeway to respond to calls will respond at what level?

A

Code 2

63
Q

What is the best way to handle a violent situation?

A

With situational awareness, proper assessment of the incident scene, along with no placing your crew where there is a likelihood of violence occurring

64
Q

Out of the main traits of emotional awareness, what is the most important characteristic when delivering EMS service to customers?

A

Social Awareness

65
Q

____ equates to possessing the ability to look at and understand the perspective of the other people you are interacting with (empathy).

A

Social awareness

66
Q

What percentage of communication is based on body language? Tone of voice? Actual words?

A

Over 60%; 30%; less than 10%

67
Q

What is the judgement ratio for company officers?

A

51% competence as a firefighter, 49% how long you get along with fellow coworkers

68
Q

Title VII of the 1964 Civil Rights Act does what?

A

Prohibits discrimination based on race, color, religion, national origin, or sex

69
Q

What reaffirmed Title VII of the 1964 Civil Rights Act?

A

Civil Rights Act of 1991

70
Q

How was the EEOC established and who does the EEOC work for/under?

A

Established through Title VII of the 1964 Civil Rights Act; works for the DOJ

71
Q

What are the top HR related issues that most people get in trouble for in the fire station?

A

Verbal conduct, Physical conduct, Visual harassment, Sexual harassment

72
Q

The most effective communication styles must include what?

A

A feedback loop

73
Q

Performance can improve by how much when employees feel their boss truly cares about them?

A

25%

74
Q

The authority or power given to someone to do something is:

A

Empowerment

75
Q

An employee should be at least what level of competence before a company officer spends time on employee development?

A

Level 2

76
Q

Managing peoples behaviors starts with what?

A

Addressing them

77
Q

Most counseling should come in the form of feedback given when?

A

In the moment

78
Q

Career counseling (verbal counseling) should be given when?

A

As soon as possible after the incident and then documented in the company officers personal logbook

79
Q

What are the best neutral territories to have private conversations?

A

Apparatus floor or park bench behind the station

80
Q

What 2 categories do most HR issues fall into?

A

Performance or attitude

81
Q

Who should handle all off-duty infractions?

A

Fire chief’s office and/or the personnel department

82
Q

What is an API?

A

Action Plan for Improvement

83
Q

What is the purpose of an API?

A

Identify and define specific issue in a members work performance or behavior not meeting standard
Clarifying expectation or standard
Providing an action plan for improvement or correction of issue

84
Q

What is NFPA 1582?

A

Standard on Comprehensive Occupational Medical Program for Fire Departments

85
Q

What is NFPA 1583?

A

Standard on Health-Related Fitness Programs for Fire Departments

Captain Exam 2024 (4 decks)

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