Managing A Business Flashcards
6 types of power?
Reward, coercive, referent, expert, legitimate, negative.
Staff manager authority?
Advisory
Functional manager authority?
Advisory.
And direct in certain circumstances.
Flexible + Inward-looking culture name?
Human relations culture.
Flexible + outward-looking culture name?
Open systems culture.
Controlled + inward-looking culture name?
Internal process culture.
4 marketing orientations?
Marketing, sales, production, product.
The 4 Ps (for a product industry)?
Product, promotion, place, price.
The 3 extra Ps (for a service industry)?
People, process, physical evidence.
The 4 Vs of operations?
Volume
Variety
Variation in demand
Visibility
2 types of R&D research?
Pure
Applied
5 rights of procurement?
Quality
Quantity
Price
Place
Time
Harvard four Cs method of evaluating the effectiveness of Human Resource Management?
Commitment
Competence
Congruence
Cost-effectiveness.
Truckman’s 4 stages of group development?
Forming, storming, norming, performing.
Which two types of team members should have equal numbers according to Belbin’s group roles?
Plants and evaluators.
