Managers/Management Flashcards
What is VUCA ?
Volatility, Uncertainty, Complexity, and Ambiguity (The dérive)
What is SCSC ?
Stability, Certainty, Simplicity, and Clarity.
The opposite of VUCA
What can the Organisational Functional position of a manager be?
What are the 4 management tasks ?
POLC, a dominant concept by Fayol; early 20th century:
- Planning,
- Organizing,
- Leading
- Controlling
The Four management tasks apply for :
Projects (Project Management)
ALL types of organisations (Organisational Management)
(for example Just Eat, Cass, one person consultancy…)
(for example CW3 & CW4 Team assignments for Business skills; big projects like London Crossrail)
As an individual manager you are required to :
- Apply practical skill
Business Skills;
Professionalism;
Individual responsibility for consequences;
Change management (MPS part 2)
- Discharge Multiple Roles
- Use your time effectively in practice
- Lead implementation of the 4 management tasks
What are the dominant concepts/ definitions of management ?
- ‘Managers get things done with the aid of other people’ (Stewart, 1967)
- ‘Management is the attainment of organizational goals in an effective and efficient manner ‘ (Boddy 2013, ch 1).
How do managers plan tasks in corporations ?
Managers design and maintain formal planning systems - Many Formal Tools:
- Strategic analysis including SWOT, CSFs..
- lists of actions; program chart
- Forecasts; Timeline; scenario analysis
- Critical path networks
- Decision-making methods
What is planning?
The Planning process sets out where the organization wants to be in the future; what activities need doing when and how [Boddy Part 3]
What is organising ?
‘Creating the structure within which people work; achieving the direction chosen’.
The assignment of tasks, making things happen, Allocation of resources [Boddy Part 4 on Organising]
What are corporation’s organising methods ?
- Organizational structures such as business units, departments, functions
- Co-ordination of people & resources - HRM
- Meetings - Recording decisions and agreed actions;
- Communications networks
What are the common definitions of CEO and Leadership?
- ‘Leadership can move organiorganizationscurrent to future states, create visions of potential opportunity..’ (Bennis and Nanus , 2003)
- ‘..Managers developed practices to help keep a complex organisation on time and budget. That is a primary function. Leadership is very different. It does not produce consistency and order..it produces movement’. .. ‘Leaders create change’(John Kottar ,1990 cited in Boddy )
- ‘Leadership is the activity of generating effort and Commitment.. With individuals or teams’ (Boddy 2013, ch 1, p21)
- ‘Leaders are responsible for ensuring that the important activities get done’ (Brown and Holtham, 2014)
- What defines the CEO role? His/her power to hire and fire people and allocate them to roles (Douglas Board, 2013)
- ‘Management is doing things right; leadership is doing the right thing’ (Drucker)
What are the key tasks of the CEO ?
- Vision – where is the organisation going? (what are the significant trends driving change) (what is the key issue for this organisation)?
- Nurturing the company culture; appointing senior executives
- Ensuring that the mechanisms exist to get things done efficiently and responsibly (feedback mechanisms key)
What is controlling ?
‘From time to time a check is needed to see where you are in relation to the planned destination’ (Boddy Part 6) ‘Are you on track? If not what corrective action is needed to get back onto plan?’
What are the control formal tools for organisations?
- Accounts & budgets
- Performance measurement such as sales/sq metre; quality checks