Managers Interview Flashcards
What is the object of the Act?
The object of the act is the responsible and safe sale, supply and consumption of alcohol and to minimise the harm caused by excessive or inappropriate sale and consumption
What type of licence do your premises have and what does this mean?
Sumner Social has an on-license meaning that we can serve alcohol but it can only be consuming in our property
What is the designation of your premises and who does this allow on site?
Undesignated people of any age may be present
Where must the licence be displayed in the premises?
Next to the main entrance of the building
When you are the Duty Manager what sign must be displayed and where must it be?
Your name needs to be displayed on a sign prominently where everyone can see
Who are prohibited people and who can be fined for serving them?
Anyone who is intoxicated must be refused service and removed from premises
Anyone under the age of 18 must be refused service
What is on your host responsibility policy and what is the reason for having one?
The reason for having one is to reduce the abuse of alcohol and create a safe environment
- Prevents intoxication.
- Does not serve alcohol to minors.
- Provides and actively promotes low-alcohol and non-alcoholic alternatives.
- Provides and actively promotes substantial food.
- Serves alcohol responsibly or not at all.
- Arranges safe transport options.
What are your responsibilities as a Duty Manager?
- To comply with the Sale and Supply of Alcohol Act and conditions of the Licence,
- to have my name displayed prominently on the wall
- to reduce alcohol-related harm
Have you had to refuse service to someone, how did you handle the situation?
A group of boys came in already holding open drinks and clearly intoxicated calmly asked them to throw out the bottles and leave the premises
What are the three acceptable forms of ID? What year was an 18 year old born?
Someone who is 18 would be born in 2005
Drivers licence
Passport
18+ card
Name two categories of people who can purchase alcohol in a licensed club.
- Club members a guest accompanied by a member
- member of another club with reciprocal visiting rights.
Name three types of licences that allow alcohol to be consumed on the premises.
- On license
- Club license
- Special license
Is it an offence to serve a jug, for instance, of bourbon and cola? Explain.
- The Sale and Supply of Alcohol Act states that licensed premises cannot sell or supply spirits in any container exceeding 500 ml.
Name three criteria that are considered when applying for a manager’s certificate.
- Your suitability to be a manager.
- Any convictions you have.
- Your age - you must be over 20 years.
How long can customers remain on hotel or tavern premises after the licence period has stopped?
- 30 minutes
Can an intoxicated person remain on the premises?
- Anyone who is intoxicated must be denied service and removed from the premises.
- Can remain on premise when waiting for taxi
Under what circumstances can the Police close a licensed premises?
- rioting, fighting or serious disorder, a threat to public health, public nuisance or for certain criminal offences
Name two strategies you can use to slow service down if someone, in your opinion, is drinking too quickly.
- Offer them a non-alcoholic or low percentage drink instead
- Chat to them at the bar slowing time between there next drink
Name the four main types of licences.
- On license
- Off license
- Club license
- Special license
If you are the Duty Manager what sign needs to be displayed?
- The sign with my name on it in direct view
From what time on ANZAC day can alcohol be sold?
1pm
For what period of time is a Manager’s Certificate issued and whose responsibility is it to renew?
- 12 months my responsibility
What is a restricted area?
- you can’t go into a restricted area if you are under 18.
When should food, non alcohol and low alcohol beverages be available in a licensed premises?
- At all times
What is the difference between a temporary manager and an acting manager?
- A temporary manager can be appointed where a manager is ill or absent for any reason or is dismissed or resigns. The person appointed must apply for a Manager’s Certificate within two working days.
- The acting manager may only be appointed for up to three weeks at any one time and up to six weeks in any 12-month period
Explain when a minor can drink on a licensed premises.
- A minor may drink on a licensed premises if a legal guardian purchases it for them and supervises them supervised area
What action would you take should you find an intoxicated person on the premises?
- Let them know that they will no longer be served on this premises make sure all servers know
- Take them to a safe area and arrange transport whether that be sober driver taxi uber
What does a supervised designation mean?
Designated Supervised area: You can’t buy alcohol in a supervised area but you can drink it if you’re with your parent or legal guardian and they supply the alcohol to you.
Who are prohibited person and how much can they be fined for serving them?
Sale or supply of alcohol to minors, sale or supply of alcohol to an intoxicated person and allowing a person to become intoxicated – A fine not exceeding $10,000 for each offence.0
