Managers Interview

Question 1

What is the object of the Act?

Answer 1

The object of the act is the responsible and safe sale, supply and consumption of alcohol and to minimise the harm caused by excessive or inappropriate sale and consumption

Question 2

What type of licence do your premises have and what does this mean?

Answer 2

Sumner Social has an on-license meaning that we can serve alcohol but it can only be consuming in our property

Question 3

What is the designation of your premises and who does this allow on site?

Answer 3

Undesignated people of any age may be present

Question 4

Where must the licence be displayed in the premises?

Answer 4

Next to the main entrance of the building

Question 5

When you are the Duty Manager what sign must be displayed and where must it be?

Answer 5

Your name needs to be displayed on a sign prominently where everyone can see

Question 6

Who are prohibited people and who can be fined for serving them?

Answer 6

Anyone who is intoxicated must be refused service and removed from premises
Anyone under the age of 18 must be refused service

Question 7

What is on your host responsibility policy and what is the reason for having one?

Answer 7

The reason for having one is to reduce the abuse of alcohol and create a safe environment
- Prevents intoxication.
- Does not serve alcohol to minors.
- Provides and actively promotes low-alcohol and non-alcoholic alternatives.
- Provides and actively promotes substantial food.
- Serves alcohol responsibly or not at all.
- Arranges safe transport options.

Question 8

What are your responsibilities as a Duty Manager?

Answer 8

• To comply with the Sale and Supply of Alcohol Act and conditions of the Licence,
• to have my name displayed prominently on the wall
• to reduce alcohol-related harm

Question 9

Have you had to refuse service to someone, how did you handle the situation?

Answer 9

A group of boys came in already holding open drinks and clearly intoxicated calmly asked them to throw out the bottles and leave the premises

Question 10

What are the three acceptable forms of ID? What year was an 18 year old born?

Answer 10

Someone who is 18 would be born in 2005
Drivers licence
Passport
18+ card

Question 11

Name two categories of people who can purchase alcohol in a licensed club.

Answer 11

• Club members a guest accompanied by a member
• member of another club with reciprocal visiting rights.

Question 12

Name three types of licences that allow alcohol to be consumed on the premises.

Answer 12

• On license
• Club license
• Special license

Question 13

Is it an offence to serve a jug, for instance, of bourbon and cola? Explain.

Answer 13

• The Sale and Supply of Alcohol Act states that licensed premises cannot sell or supply spirits in any container exceeding 500 ml.

Question 14

Name three criteria that are considered when applying for a manager’s certificate.

Answer 14

• Your suitability to be a manager.
• Any convictions you have.
• Your age - you must be over 20 years.

Question 15

How long can customers remain on hotel or tavern premises after the licence period has stopped?

Answer 15

• 30 minutes

Question 16

Can an intoxicated person remain on the premises?

Answer 16

• Anyone who is intoxicated must be denied service and removed from the premises.
• Can remain on premise when waiting for taxi

Question 17

Under what circumstances can the Police close a licensed premises?

Answer 17

• rioting, fighting or serious disorder, a threat to public health, public nuisance or for certain criminal offences

Question 18

Name two strategies you can use to slow service down if someone, in your opinion, is drinking too quickly.

Answer 18

• Offer them a non-alcoholic or low percentage drink instead
• Chat to them at the bar slowing time between there next drink

Question 19

Name the four main types of licences.

Answer 19

• On license
• Off license
• Club license
• Special license

Question 20

If you are the Duty Manager what sign needs to be displayed?

Answer 20

• The sign with my name on it in direct view

Question 21

From what time on ANZAC day can alcohol be sold?

Answer 21

1pm

Question 22

For what period of time is a Manager’s Certificate issued and whose responsibility is it to renew?

Answer 22

• 12 months my responsibility

Question 23

What is a restricted area?

Answer 23

• you can’t go into a restricted area if you are under 18.

Question 24

When should food, non alcohol and low alcohol beverages be available in a licensed premises?

Answer 24

• At all times

Question 25

What is the difference between a temporary manager and an acting manager?

Answer 25

• A temporary manager can be appointed where a manager is ill or absent for any reason or is dismissed or resigns. The person appointed must apply for a Manager’s Certificate within two working days.
• The acting manager may only be appointed for up to three weeks at any one time and up to six weeks in any 12-month period

Question 26

Explain when a minor can drink on a licensed premises.

Answer 26

• A minor may drink on a licensed premises if a legal guardian purchases it for them and supervises them supervised area

Question 27

What action would you take should you find an intoxicated person on the premises?

Answer 27

• Let them know that they will no longer be served on this premises make sure all servers know
• Take them to a safe area and arrange transport whether that be sober driver taxi uber

Question 28

What does a supervised designation mean?

Answer 28

Designated Supervised area: You can’t buy alcohol in a supervised area but you can drink it if you’re with your parent or legal guardian and they supply the alcohol to you.

Question 29

Who are prohibited person and how much can they be fined for serving them?

Answer 29

Sale or supply of alcohol to minors, sale or supply of alcohol to an intoxicated person and allowing a person to become intoxicated – A fine not exceeding $10,000 for each offence.0