Managers Flashcards
What is a manager?
- Someone who sets goals and targets for a business. They use all resources available, particularly people to achieve the goals as efficiently as possible.
What are the four main elements that make up the responsibilities of a manager?
- Planning
- Reporting
- Organising
- Monitoring and evaluating
What is involved in the planning aspect of management?
Looking ahead with strategic plans about how the business will achieve its goals.
What will department plans need to do?
- Fit with the strategic plan of the business and look at how the departments will work to achieve the overall goal of the business.
Give at least three examples of what planning duties might include.
At least three from:
- Setting goals, targets and objectives.
- Forecasting sales
- Creating future production plans
- Looking at future marketing actions and promotional campaigns.
- Planning physical resource requirements.
- Contingency planning.
- Workplace planning
- Financial planning
What is contingency planning?
- Planning that forecasts and prepares for potential crises or emergency.
What is the ‘organising’ element of management about?
- Bringing together a range of resources which ultimately allow the business to achieve its goals.
Give at least three examples of what resources the ‘organising’ element of management may bring together
At least three from:
- Staffing
- Stock ordering
- Paying suppliers
- Day to day finance
- Record keeping
Why do businesses aim to use the smallest number of resources possible?
- To make the business as profitable and successful as possible.
What is the ‘monitoring and evaluating’ aspect of management about?
- Monitoring the effectiveness of the business and evaluating the impact of business decisions.
What does the ‘monitoring and evaluating’ aspect of management include?
- Reviewing performance e.g. staff absences, sales figures and spending.
- Avoiding repetition of mistakes.
What does the ‘reporting’ aspect of management do?
- Report about all aspects of the business.
What does the ‘reporting’ aspect of management involve?
Give at least two examples.
- Providing important information such as annual reports and accounts or looking at budgeting.
- Looking at market trends.
- Monitoring employee performance in areas such as productivity, absenteeism, wage cost, training costs and health and safety.
What are the four main skills that managers will need?
- Technical skills
- Communication skills
- Organisational skills
- Interpersonal skills
What technical skills will managers need?
- This is specific to the job role but all managers will need basic technical skills.
