Management Station Flashcards
1
Q
What is the Duty of Candour?
A
Every health and care professional must be open and honest with patients and people in their care when something that goes wrong with their treatment or care causes, or has the potential to cause, harm or distress.
2
Q
What does NCEPOD stand for?
A
NCEPOD - National Confidential Enquiry into Patient Outcome and Death
1 - immediate (a = life-threatening, b = limb-threatening)
2 - urgent
3 - expedited
4 - elective
3
Q
How do you break bad news?
A
- Set up
- Perception
- Invitation - do they want to know further information?
- Knowledge
- Empathy
- Strategy and Summary - what solution can we offer?
4
Q
What is an Audit?
A
5
Q
What is a standard?
A
6
Q
What is a guideline?
A
