Management Skills Flashcards
0
Q
Management skills
A
Leadership
Motivation
Communication
1
Q
Management characteristics
A
Well organised Decisive Hard working Good people skills Innovative Ability to work under pressure
2
Q
Leadership types
A
Authoritarian
Democratic
Free reign
3
Q
Motivation styles
A
Maslows hierarchy of needs
McGregors theory X & Y
4
Q
Maslows
A
Physiological- food water shelter
Safety- no bullying, physically safe
Social - arrange outings
Esteem - reward staff
5
Q
McGregors
A
X = they hate their job Rewards = external
Y = they like their jobs Reward= internal
6
Q
Good communication
A
Accurate Timely Easy to understand Free from noise Secure Correct method Cost effective
