Management Process Flashcards
Foundations of management process
Mission
Goals
Objectives
Functions of management process
Planning
Organizing
Directing
Controlling
Setting goals and objectives, formulating policies to carry out objectives
Planning
should be performed to
determine both internal and external factors
SWOT analysis
INTERNAL FACTORS
- Strengths of the organization
- Weaknesses of the organization.
EXTERNAL FACTORS
3.Opportunities available to the
organization
4.Threats to the organization
Types of Planning
Short range or tactical planning
operational planning
strategic planning
cover a 1 to 5-year period and focus on tasks than can be completed in this time frame
Short range or tactical planning
may be for 1 year or one budget period and concerns operations
operational planning
maps put the course of an
organization for approximately 20 years.
strategic planning
It involves tactical and operational plans as well
as forming alliances and partnerships with key players (even competitors).
strategic planning
This type of planning is evaluated and modified yearly
strategic planning
Coordinating resources to achieve plans. Defining work relationships, including line of authority and workflow
Organizing
TIME-MANAGEMENT
STRUCTURE is based on
Authority
Responsibility
Accountability
-reorganizing work processes
-work flow diagram
Reengineering
a process whereby the best
process in one organization is modified to fit
similar processes in another organization.
Benchmarking
requisitions for contract and purchase orders
to obtain necessary quantities of materials in
suitable time frames
INVENTORY MANAGEMENT
instrument selection includes technical
evaluation and cost comparison of instruments
from various instrument manufacturers.
INVENTORY MANAGEMENT
Types of COMMUNICATING
a. Face to face spoken communications
b. Written communication
c. Listening
Type of motivating includes:
a. Reward
b. Bonus
c. Praise
d. Recognition
e. Salary
f. Encouragement
assigning responsibility,
authority and accountability for a task to an
employee
Delegating
Give 3 ways of coaching
Create an atmosphere of trust
Seek feedback by asking questions
Work through emotions of players
Ways of directing
Communicating,
Motivating,
Delegating and Coaching
Meets the needs of individuals and
organizations
directing
persuading employees to perform the tasks
that help the organization accomplish its
mission and goals
directing
Techniques of directing
Authoritative
Coaching
Empowerment
Does not allow employee to
decide how best to accomplish task
Authoritative
allows the instilling of
confidence and motivation into an
employee about accomplishing a task
Coaching
allows an employee to
determine what task and how to
accomplish the task
Empowerment
monitoring progress toward goal achievement
and taking corrective action when progress
isn’t being made.
CONTROLLING
giving instructions to
employees and making sure that the
instructions are being followed as desired by
the management.
CONTROLLING
A program that embodies all the concepts in
the management process
MANAGEMENT BY OBJECTIVES (MBO)
The idea, first introduced by Peter Drucker in
the 1960s
MANAGEMENT BY OBJECTIVES (MBO)
MANAGEMENT BY OBJECTIVES (MBO) first introduced by
Peter Drucker
Objectives should be
Specific
Measurable
Achievable
Realistic
Time bound
