Basic Concepts of Management Flashcards
is the act of getting people together to
accomplish desired goals and objectives using
available resources efficiently and effectively.
Management
It can also be defined as human action,
including design, to facilitate the production of
useful outcomes from a system
Management
is a process that is used to achieve what an
organization wants to achieve.
Management
is a social entity that is goal directed and
deliberately structured.
Organization
Encompasses division
of work among employees and alignment of
tasks toward the ultimate goal
Organization
is the degree to which
the organization achieves a stated goal. It’s about
providing a product or service that customers value.
Organizational effectiveness
refers to the amount of
resources to achieve an organizational goal.
Organizational efficiency
can be defined as the amount of resources used to
produce a product or service
Efficiency
FIVE CONDITIONS MUST BE PRESENT
FOR MANAGEMENT TO SUCCEED:
Mission
Authority
Necessary resources
Responsibility
Accountability
A process of social influence in which one
person can enlist the aid and support of others in
the accomplishment of a common task
Leadership
Is the capacity of a company’s management to
set and achieve challenging goals, take fast and
decisive action when needed, outperform the
competition, and inspire others to perform at the
highest level.
Leadership
an essential part of effective management
Leadership
IMPORTANCE OF LEADERSHIP
Give 3
Solving conflicts effectively
Setting a clear vision
Building Morale
Three levels of management
Tope level
Middle level
First level
make decisions
affecting the entirety of the firm
TOP-LEVEL MANAGERS
responsible for
carrying out the goals set by top management
MIDDLE-LEVEL MANAGERS
responsible for the daily management of line workers-
the employees who actually produce the product or
offer the service.
FIRST-LEVEL MANAGERS – or first-line manager
Ten managerial roles by ?
Henry Mintzberg
Henry Mintzberg Ten Management Roles
Divided into three categories:
Interpersonal
Informational
Decisional
Interpersonal Roles
Figurehead
Leader
Liason
Informational Roles
Monitor
Disseminator
Spokesperson
Decisional Roles
Entrepreneur
Disturbance handler
Resource allocator
Negotiator
managerial roles in this category
involve providing information and ideas.
Interpersonal
As a manager, you have social, ceremonial
and legal responsibilities. You’re expected to be a source of
inspiration.
Figurehead
This is where you provide leadership for your
team, department or your entire organization
Leader
Managers must communicate with internal and
external contacts. You need to be able to network effectively
on behalf of your organization.
Liason
managerial roles in this category
involve processing information.
informational category
You regularly seek out information related to your organization and industry, looking for relevant changes in the environment.
Monitor
where you communicate
potentially useful information to your colleagues and
your team
Disseminator
managers represent and speak
for their organization
Spokesperson
managerial roles in this category
involve using information
Decisional Category
As a manager, you create and control
change within the organization. This means solving problems,
generating new ideas, and implementing them
Entrepreneur
When an organization or team
hits an unexpected roadblock, it’s the manager who must take
charge
Disturbance handler
You need to determine where
organizational resources are best applied. This involves allocating funding, as well as assigning
staff and other organizational resources
Resource allocator
You may be needed to take
part in, and direct, important negotiations within
your team, department, or organization
Negotiator
BASIC SKILLS IN MANAGEMENT
1.TECHNICAL SKILL
2.HUMAN SKILL
3.CONCEPTUAL SKILL
are the knowledge of proficiency in a specific field. It involves working with tools and specific
techniques.
TECHNICAL SKILL
the ability of working with people, individually
and in a group
HUMAN SKILL
Skill can create an environment where people feel secure and free to express the view
HUMAN SKILL
In this level, manager
involves in implementation of changes, which
affect the organization.
CONCEPTUAL SKILL
MANAGEMENT THEORIES
Bureaucracy Management
Scientific Management
Administrative/Classical Management
examines the organizational aspects
of the company and its work flow to
explain how institutions function and
how to improve the structural process
Bureaucracy Management
Bureaucracy Management is developed by
Max weber
published
Principles of Scientific Management in
1913
Frederick Taylor
Is a management oriented & production-
centered perspective of organizational
communication.
Scientific Management
believed that the reason why
most of organizations failed was due
to the fact that they lacked successful
systematic management.
Frederick Taylor
who believed that
more emphasis should be laid on
organizational management and the
human and behavioral factors in
management
Henri Fayol
attempts to design an organization
and its management structure for
efficiency and effectiveness
Classical Management