Management Decision Making Flashcards

1
Q

What is Demand?

A

Amount of a product that customers are prepared to buy.

Example sentence: The demand for smartphones has been increasing steadily.

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2
Q

How is Demand measured?

A

Measured in terms of volume (quantity brought) and/or value (£ value of sales).

Demand will vary depending on several factors.

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3
Q

What factors affect Demand?

A

Prices, competitor actions, incomes, tastes and fashion, season and demographic, changing technology, government decisions.

Understanding these factors is crucial in predicting demand fluctuations.

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4
Q

What is Revenues?

A

Amount (value) of a product that customers actually buy from a firm.

Revenues are a key indicator of a company’s financial health.

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5
Q

What is the key related concept to Demand?

A

Elasticity of demand.

Elasticity of demand measures how demand changes in response to price or income fluctuations.

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6
Q

What is cost?

A

amount that a business incurs in order to make good and/ or provide services

Drains away profits made by business.

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7
Q

What are variable costs?

A

costs which change as output varies.

lower risk for a start-up: no sales = no Variable cost

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8
Q

What are fixed costs?

A

Costs which do not change when output varies.

fixed costs increase the risk of a start-up → Raw materials. —> Bought in stocks. → Wages based on hours worked / amount produced → Marketing soles (eg. to commission)

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9
Q

Give examples of fixed costs.

A

Rent + rates → Advertising → Softwer → Salaries —> Insurance banking + legal → Consult adviser costs. Fees.

Examples of fixed costs:

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10
Q

What are semi-fixed costs?

A

Short term but then changes once a certain level of output is reached.

Example: Admin salaries, Rent.

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11
Q

How do you calculate total costs?

A

Total costs = fixed costs + variable costs.

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12
Q

Two ways of measuring profit

A

Profit in absolute terms: £ value of profit earned.

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13
Q

Two ways of measuring profit

A

Profit in relative terms: profit earned as a proportion of sales achieved / investment made

Example: If a company made a profit of £10,000 on sales of £100,000, the profit in relative terms would be 10%.

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14
Q

What are some factors to consider in decision-making?

A

Organisational structure, risk + reward, business objectives, leadership styles, corporate culture, technology in operations.

Decision-making involves considering various factors such as organisational structure, risk + reward, business objectives, leadership styles, corporate culture, and technology in operations.

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15
Q

What is the difference between tactical and strategic decisions?

A

Tactical decisions are short-term, more regular, and involve fewer resources, while strategic decisions are long-term, involve major commitment of resources, and are difficult to reverse.

Tactical decisions are short-term and involve fewer resources, whereas strategic decisions are long-term and involve a major commitment of resources.

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16
Q

How do risks, rewards, and uncertainty impact decision-making?

A

Rewards result if managers make good decisions. For example, if a manager decides to cut the price of a product which subsequently results in a high volume of sales, rewards are achieved.

Risks, rewards, and uncertainty play a role in decision-making, with rewards being the outcome of good decisions.

17
Q

Opportunity cost

A

The benefits that could have been gained by taking a different decision.

The cost of missing out on the next best alternative.

18
Q

Decision making based on data

A

Data may be expensive to collect.
Data is not always reliable.
Difficult to discover customer reviews.
Leaders rely on their instinct/previous experience.

Quick, but risky decision-making without real data analysis.

19
Q

What is a decision tree?

A

A mathematical model that helps managers make decisions.

20
Q

How do decision trees work?

A

They use estimates and probabilities to calculate likely outcomes.

21
Q

What is the purpose of using decision trees?

A

They help to decide whether the net gain from a decision is worthwhile.

22
Q

What are the benefits of choices set out in a logical way?

A

They are easy to understand and provide tangible results.

23
Q

What are the downsides of using probabilities?

A

Probabilities are just estimates and are prone to error.

24
Q

What type of data do these choices use?

A

They use quantitative data only and ignore qualitative data.