Management Control Flashcards
1
Q
Maslow’s hierarchy of needs
A
suggests human needs are arranged in a hierarchy, and individuals must satisfy lower-level needs first.
2
Q
McClelland’s theory of acquired needs
A
Each person has three needs: needs for achievement, power and affiliation.
3
Q
Basic Expectancy Model
A
Motivation = expectancy * instrumentality * valence
4
Q
Suboptimal behaviour
A
actions taken by individuals or groups within an organisation that are not in the best interest of the organisation as a whole.
5
Q
Goal Congruence
A
Alignment of individuals or departmental goals with the overall objectives of an organisation.
