Management approaches

Question 1

What is staff involvement?

Answer 1

Staff involvement refers to employees contributing to the business through innovation, mentoring, and training, which can solve problems and provide a competitive advantage.

Question 2

What is the role of mentoring in staff involvement?

Answer 2

Mentoring involves giving advice to less experienced employees, providing a sense of empowerment and motivation.

Question 3

How can training benefit a business?

Answer 3

Training teaches employees new skills, enhancing their performance and productivity.

Question 4

How can motivation be achieved in a business?

Answer 4

Motivation can be achieved through staff meetings, fostering corporate culture, adopting a participative leadership style, creating work teams, and having employees share the business vision.

Question 5

What is management theory?

Answer 5

Management theory is the systematic study of the principles of good management, including the classical approach, contingency approach, and behavioral approach.

Question 6

What are the three levels of planning in the POLC framework?

Answer 6

Short-term (individual tasks, operational), medium-term (resource allocation), long-term (strategic).

Question 6

What does POLC stand for in management?

Answer 6

Planning, Organizing, Leading, Controlling.

Question 7

How does organizing transform plans into reality in the POLC framework?

Answer 7

Organizing creates a framework for action, specifying how tasks are arranged and resources are allocated.

Question 8

What are the two types of leaders in the leading function of POLC?

Answer 8

Transactional leaders and transformational leaders.

Question 9

What are the three types of controls in the controlling function of POLC?

Answer 9

Input controls, concurrent controls, and feedback controls.

Question 10

What is a SWOT analysis?

Answer 10

SWOT analysis evaluates strengths and weaknesses (internal factors) and opportunities and threats (external factors).

Question 11

What is the behavioral approach to management?

Answer 11

The behavioral approach emphasizes democratic/participative management, leading, motivating, and communicating, focusing on the humanistic side of management.

Question 11

Who are the major classical theorists in management?

Answer 11

Frederick Taylor, Max Weber, and Henri Fayol.

Question 12

What is the classical approach to management?

Answer 12

The classical approach focuses on POLC, a hierarchical organizational structure, division of labor, and an autocratic leadership style.

Question 13

What are intrinsic and extrinsic rewards in the behavioral approach?

Answer 13

Intrinsic rewards are internal satisfaction, while extrinsic rewards are external incentives such as money or benefits.

Question 14

How do flat organizational structures differ from hierarchical structures?

Answer 14

Flat organizational structures have a larger span of control and emphasize employee involvement, while hierarchical structures have a narrow span of control with a clear chain of command.

Question 14

What does the contingency approach to management emphasize?

Answer 14

The contingency approach emphasizes adapting to changing circumstances and making decisions based on the current environment to remain competitive.

Question 15

What is the span of control in a hierarchical organizational structure?

Answer 15

The span of control is the number of workers a manager oversees, typically narrow in a classical tall structure and wider in a behavioral flat structure.

Question 16

How do behavioral management practices like quality circles benefit a business?

Answer 16

Quality circles involve regular meetings of employees from different sections to discuss issues, fostering teamwork and continuous improvement.

Question 17

What is the autocratic leadership style?

Answer 17

An autocratic leadership style involves the manager making all decisions, controlling employees, and motivating them through income, threats, and discipline.

Question 18

Why is the contingency approach important in modern business?

Answer 18

The contingency approach is important because it helps businesses adapt to the ever-changing external environment and prepare for uncertainties to stay competitive.