Management and leadership (Rofuth & Pipenbring,2020)

Question 1

Distinguished leadership and management

Answer 1

Management is focused on maintaining the systems, subsystems.Managing often requires skills for implementing processes and regulatory mechanisms for tasks, such as planning, budgeting, organizing and staffing, providing structure and problem-solving

leadership tends to focus on inspiring a team of individuals to energize and propelled the work forward and demonstrate confidence in the members application of skill sets and creative energies to collectively achieve a common goal 

Question 2

Self-awareness and leadership

Answer 2

To no one self, is to know how one will impact others, and be impacted by others. self-awareness inherently compels us to embrace our individual strengths and lens insight to know when our strengths may actually be functioning as a weakness, and to understand our belief systems and what drives us

Question 3

Social awareness

Answer 3

Social awareness is simply the ability to accurately read the emotions of others to understand what they are experiencing

Question 4

Relationship management

Answer 4

Relationship management is a cancer, social skills, or having the ability to use one’s self awareness, self management, and social awareness to engage and successfully handle social interactions.. to successfully manage relationships, one has to ensure that communication is clear and straightforward

Question 5

Leadership styles in context

Answer 5

Question 6

Leadership styles in context (continued)

Answer 6

Question 7

Leadership styles in context (continued)

Answer 7

Question 8

Leadership styles in context (continued)

Answer 8

Question 9

Leaders focus on organizational culture

Answer 9

Leaders focus on organizational culture in the spirit of teams to ensure that morale and motivation are strong.

Question 10

Leaders need to exude transparent communication

Answer 10

Leaders need to communicate transparently with key players and offer regular feedback and direction direction toward the state of goals, as this transparency can have an infectious quality on how managers communicate with their staff

Leaders must be strong communicators -consider written and spoken communication and nonverbal with regard to engagement

Leaders must be in a perpetual state of reflection

Question 11

Effective communication within the organization

Answer 11

Organizations must be able to effectively communicate the mission, vision, values, and goals.. in addition, these things must be communicated orally on an ongoing basis to staff

Question 12

Mastering the strategy statement

Answer 12

Mission is why we exist

Values is what we believe in and how we behave

Vision is what we want to do

Strategy what our competitive game will be

Question 13

The key elements of the strategy statement

Answer 13

Objective-ends
Scope -domain
Advantage -means

Strategic statement , there should be one strategic objective, that is specific, measurable, and time bound

Consider the audience when creating the strategic statement

Question 14

Basic communication style concepts

Answer 14

Sensing people and intuitive people

Sensing people pay close attention to what is experienced by their senses , they are interested in the immediate experience, literal facts, and concrete realities

Intuitive people need to find associations or connections among things and are interested in theories and possibilities , meaning is what drives them.. intuitive people to wait until they are clear about why

Question 15

Facts about conflict

Answer 15

Conflict is inevitable
Conflict can be positive
Conflict can be managed
Conflict resolution is not always the goal 

Question 16

Making meetings product

Answer 16

Meetings can satisfy for out of the five managerial skills: information, sharing, brainstorming, problem-solving, and decision-making, and planning implementation.

Question 17

Taxonomy of comprehension 

Answer 17

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Question 18

Recommended basic general guidelines for decision

Answer 18

1. Define the situation or problem.
2. And study the facts pertaining to the issue issue
3. Establishing classify objectives.
4. Formulate the possible choices.
5. Anticipate likely results or outcomes of the choices
6. Assess the importance of the decision.
7. Anticipate adverse consequences or the negative side of an alternative.
8. Consider feelings.
9. Select the best solution and sound action.
10. Implement the decision and follow through with action.
11. Be flexible to changing the decision.
12. Evaluate results.

Question 19

Four steps of situational appraisal

Answer 19

1. Identity concerns.
2. Separate concerns.
3. Set priorities.
4. Located and choose the appropriate rationale process.
5. Plan for resolution

Question 20

People problems and PA

Answer 20

A people problem is a deviation where the observed behavior and performance are not normal, and for which the cause is unknown 

Question 21

Sec-care in leaderships

Answer 21

Refresh
Listen to music
Recharge
Breathe
Reconnect
Connect
Refocus

• self-care can include taking time to create, relax, and have fun. 

Question 22

Strategic planning and social work environment.

Answer 22

A SWOT will provide information, but it is only one of several steps for developing a successful strategic plan. SWOT - strengths, weaknesses, opportunities, and threats.

Question 23

Vision statement

Answer 23

A vision statement should be short and all about the future. The future is a desire end state that might not actually be achievable, but which the organization should consistently strive to achieve

Question 24

Core values

Answer 24

All organizations should be driven by corset of core values. Effective organizations identify their core underlying values, and use them in developing and implementing mission, goals, and objectives.

Question 25

Mission statements

Answer 25

Mission statement should consist of the broadest and most general plan. Mission statements tend to be idealistic and altruistic.

Question 26

Objectives

Answer 26

Objectives must be measurable by specifying, who, to what extent, under what conditions, by what standards, and within what time. Certain activities are to be performed and completed.

Question 27

Program design process

Answer 27

The program design process is initiated by identification and specification of a clearly defined social problem.

social problem our conditions that are seen as undesirable by society as a whole or segments of it

Question 28

Program Design Process—-Needs assessments

Answer 28

There are four different types of needs:

Normative need
Felt need
Expressed need
Comparative need

Question 29

Logic planning model

Answer 29

Logic planning models are used to examine the links between program components

Question 30

Process evaluation

Answer 30

Process evaluation focuses on the achievement of process objectives, that is, the means used to achieve the intended results.

Question 31

Outcome evaluation

Answer 31

Outcome evaluations assessed degree to which the intended program outcomes were achieved or not