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BUSINESS MANAGEMENT > MANAGEMENT > Flashcards

MANAGEMENT Flashcards

1
Q

What are the three levels of management

A

1.Top management
2.Middle management
3.Frontline management

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2
Q

why do we need management

A

to ensure that 1.the orgnisation is alligned wwith its goals and that resources are used efficiently

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3
Q

WHAT IS TOP MANAGEMENT

A

Top management refers to the highest level of executives who are responsible for major decision-making and setting overall strategy for a business

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4
Q

WHAT IS MIDDLE MANAGEMENT

A

managers who oversee various departments and ensure that they are working efficiently and towards business objectives.

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5
Q

FRONTLINE MANAGEMNT

A

refers to managers who oversee day-to-day operations and supervise employees who directly interact with customers

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6
Q

Define four different types of organisational structure

A

Functional ,divisional, team structure, product structure

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7
Q

what is organisational structures

A

refer to the way a company arrrange its imployeees and it activities to meeet it objective

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8
Q

give me the four types of organisational structures

A

1.functional
2.product
3.divisional
4.team

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9
Q

what is a functional structure

A

In a functional structure, the organisation is divided into departments based on the functions they perform, such as marketing, finance, and operations

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10
Q

what does functional structure promote

A

specialization
allows for efficient communication and coordination

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11
Q

what are the advantages of functional structure

A

efficient use of resources and expertise, as employees can specialise in specific areas and collaborate with others in their function.

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12
Q

give me one disadvantage of functional structure

A

Lack of communication and coordination across functions, leading to silos and slow decision-making.

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13
Q

. Product Structure

A

In a product structure, the organisation is divided based on the products or services it offers.

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14
Q

Divisional Structure

A

In a divisional structure, the organization is divided into smaller, autonomous units or divisions based on geographic locations, customer types, or products

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15
Q

. Team Structure

A

In a team structure, the organisation is structured around cross-functional teams that work together on specific projects.

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16
Q

what is the different between product structure and team structure

A

the time that that they are assembled

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17
Q

what are the two types of Bussiness HEIRACHY

A

Flat and tall heirachy

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18
Q

what is organisational structure

A

Organisational Structure refers to the way in which a business is organised internally, to ensure that it meets its overall objectives.

19
Q

what are the types of Organizational Structure

A

Functional
Product
Divisional
Team

20
Q

what is a functional structure

A

functional structure, the organisation is divided into departments based on the functions they perform, such as marketing, finance, and operations.

21
Q

product structure

A

a product structure, the organisation is divided based on the products or services it offers.

22
Q

Divisional Structure

A

In a divisional structure, the organization is divided into smaller, autonomous units or divisions based on geographic locations, customer types, or products.

23
Q

Team Structure

A

In a team structure, the organisation is structured around cross-functional teams that work together on specific projects.

24
Q

what are the main features of organizational structure

A

chain of command , delegation, span of control.

25
Q

what is span of control

A

The number of employees that a manager can effectively supervise and the level of autonomy that is permitted

26
Q

what is delegation

A

The process of assigning tasks, responsibilities, and authority to employees.

27
Q

what is the employment cycle

A

The employment cycle involves the stages employees go from applying for a position, to ending their role with a business.

28
Q

how many phases are in the employement cycle

A

Acquisition,development,maintenance,separtion

29
Q

what is the acqusition phase

A

The acquisition stage is about hiring talent to use as a human resource

30
Q

whats the development stage all about

A

The development stage is about training, inducting and upskilling the new employee.

31
Q

describe the maintainance stage

A

The maintenance stage is about ensuring that the employee has the legal documentation and support they need to continue with their employment in a business.

32
Q

what is an employement contract

A

An employment contract is an agreement between an employer and an employee to begin an employment relationship

33
Q

what is performance management

A

a process that helps managers monitor and evaluate employees’ work to create an environment where people can perform to the best of their abilities and produce the highest-quality work most efficiently and effectively

34
Q

explain the separation stage for me

A

The separation stage is the process of concluding of an employee’s relationship with an employer

35
Q

There are a number of different ways an employment relationship may conclude

A

retirement,retrenchment,dismissal,resignation

36
Q

What are the features of a flat hierarchy

A

Few layers of management
Employees have a high degree of autonomy
Employees make decisions and solve problems on their own
Can lead to a more agile and responsive organization
Employees are typically more engaged, creative, and productive

37
Q

Features of a tall hierarchy

A

rchy:

●Many layers of management
●Decision-making is more centralized
●Employees have less autonomy and decision-making power
●Can lead to a slower and less responsive organization
●Decision-making is often slow and bureaucratic
●Employees may feel disengaged and demotivated

38
Q

What decision does Top Management level make

A

major decisions, such as entering new markets or launching a new product line

39
Q

What major decisions does Middle management make

A

Makes decisions to ensure the company’s objectives are being achieved in their specific department

40
Q

How does Top Management Communicate

A

Communicates Strategic decisions downwards, to Middle Management.

41
Q

How does Middle management communicate

A

Communicates Successes and Challenges upwards, to Top level Management. Also communicate department decisions and strategies to achieve company objectives downwards to Frontline Management.

42
Q

How does the Frontline management communicate

A

Communicates Successes and Challenges upwards, to Middle Management. Also communicate operational decisions downwards to employees.

43
Q

what are contracts

A

Contracts are legally binding agreements between two or more parties that outline the terms and conditions of a transaction or relationship.

44
Q

what are contracts

A

Contracts are legally binding agreements between two or more parties that outline the terms and conditions of a transaction or relationship.

BUSINESS MANAGEMENT (7 decks)

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