Legal factors

Question 1

what is misleading and deceptive conduct

Answer 1

is conduct that is intended to, or likely to, deceive or mislead.

Question 2

who protects consumers from misleading and deceptive conduct

Answer 2

Australian consumer law

Question 3

what is bait advertising

Answer 3

is the practice of offering items for sale at very low prices to attract consumers to a business.

Question 4

Scientific Claims

Answer 4

used as a persuasive technique to encourage consumers to purchase a product or service based on its claimed ‘scientific benefits’.

Question 5

what is country of origin

Answer 5

the country were a product originated from

Question 6

give the penalties for false and misleading claims

Answer 6

1.fines
2.public retractions
3.removing claims from products, if the business cannot back up their claims.

Question 7

consumer guarantees =

Answer 7

consumer rights

Question 8

what are guarantees

Answer 8

an implied promise by a business to fix, any faults which might arise with a product, within a certain period, free of charge

Question 9

warranties

Answer 9

service provider’s documented guarantee of quality, as promised by the business to a customer